Hotel - Hotel Mercure Czestochowa Centrum
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Mercure Hotel

Hotel Mercure Czestochowa Centrum

2 Ks J Popieluszki St 
42-200  CZESTOCHOWA
POLAND

281 reviews
TripAdvisor Rating Based on 281 reviews
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From 179.00 PLN Non member rate
From 161.10 PLN Member's rate Members’ Rate, join while you book
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Outdoor car park: PLN 29 per day (coaches: PLN 75 per day) (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 35  PLN
  • Clay tennis court  (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Outdoor car park: PLN 29 per day (coaches: PLN 75 per day) (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 35  PLN
  • 100% non-smoking hotel
  • Air Conditioning
  • Airport shuttle
    • BALICE - KRAKOW (Paying)
    • OKECIE WARSZAWA (Paying)
    • PYRZOWICE KATOWICE (Paying)
  • Languages spoken at the hotel
    • German
    • English
    • Italian
    • Polish
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Clay tennis court  (Nearby)
  • Other sports activities (Nearby)
    • Bike rack facilities (Nearby)
    • Basketball facilities (Nearby)
    • Volley ball facilities (Nearby)

Catering

  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24H
    • Opening hours : Week-end 24H

Business services

  • 4 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from a Standard Room with a view of the city or a Superior Room with a view of the garden.

  • 102 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 6 family rooms
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Hotel Mercure Czestochowa Centrum

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 281 reviews

273wesleym 2016/11/12
« Good »

Location was great. Right at the entrance of the park. Ideal to visit the black madonna. Breakfast was super. The room was ok, but the bathroom could be better. Water pressure was terrible. taking a shower was almost impossible. I thik it was only unlucky.

CZESTOCHOWA, Dyrektor generalny at Mercure Czestochowa Centrum, responded to this review

Dear Guest, Thank you for your honest opinion about our hotel! Together with my team we are glad that you satisfied with your stay and we hope to see You soon! Once again, thank you and invite you cordially. Sincerely, Krzysztof Tuszycki General Manager

Bryan G 2016/09/10
« A good hotel in the middle of town »

I've stayed here on three occasions in the last month and found the hotel to more than suit my needs. It's centrally located, the staff are friendly and helpful, the food is good, both in the reatuarant and at breakfast where there is a good selection of items and the rooms are clean and well equipped.

CZESTOCHOWA, Dyrektor generalny at Mercure Czestochowa Centrum, responded to this review

Dear Bryan, We very much appreciate your comments regarding your stay at the hotel Mercure Czestochowa Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Krzysztof Tuszycki General Manager

Tamas2 2014/02/06
« Czestochowa »

The hotel looks old, the furnitures in the room are worned out. You can smell the smoke in the non-smoking room. The room is extremly noise, even in the night! There is a busy main road, and windows are not sound-proof.

CZESTOCHOWA, Director of Sales at Mercure Czestochowa Centrum, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Czestochowa Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aleksandra Adamus-Nowak

Ella7895 2013/07/24
« Great stay »

Location of this hotel and friendliness of staff exceeded my expectations. Our room was very comfortable with sliding doors separating bedroom from the living room, what a great idea! It was also wonderful to have 2 separate bathrooms, excellent concept. The negatives to mention are: parking charge. Usually when paying for hotel room it includes free parking. But the parking attendant was very pleasant and polite man. Also the windows don't have insect screens, so watch out for mosquitos and the toilet water pressure is quite low.

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