Hotel - Novotel Poznan Centrum
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Novotel Hotel

Novotel Poznan Centrum Hotel

pl. Andersa 1 
61-898  POZNAN
POLAND

793 reviews
TripAdvisor Rating Based on 793 reviews
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From 208.00 PLN Non member rate
From 187.20 PLN Member's rate Members’ Rate, join while you book
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in your room
    • WIFI access
  • Parking
    • Underground garage: PLN 75 per day (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 40  PLN
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in your room
    • WIFI access
  • Parking
    • Underground garage: PLN 75 per day (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 40  PLN
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Polish
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Beauty salon (Paying)

Leisure and activities

  • Fitness centre
  • Rowing  (Nearby)
  • Skiing (Nearby)
    • Downhill skiing (Paying, Nearby)
    • Ski hire facilities (Paying, Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 13 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 480 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 6 family rooms
  • 6 connecting rooms
  • Crib on request
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Free in-room mineral water
    • Trouser press in room
    • Bathroom doors 32 inches wide
    • Safe deposit box in room
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Tea and coffee making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Novotel Poznan Centrum

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 793 reviews

Paulscan 2016/08/03
« Fabulous stay »

We were greeted with a warm welcome from Paulina. She was very efficient with our checkin and telling us about the hotel facilities. Our room was far more than we expected. We were allocated a 2 room suite which was beautiful. It had a large bath and 2 toilets with lovely toiletries. There was tea and coffee facilities and free wifi. The bedding was very good for a comfortable nights sleep. Location was easy walking distance to the train station and there is a large shopping complex across the road from the hotel. It is about 10 minutes walk to the main/old town

NovotelPoznanCentrum, Front Office Manager at Novotel Poznan Centrum, responded to this review

Dear Sir, Thank you for sharing your comment with us. It is a great pleasure to get such a positive feedback. Your kind comments especially about our staff are greatly appreciated. Our mission is your satisfaction. Our employees are always availble to give you the best service during your stay. It means a lot to us! Thank you once again. Have a great weekend and hope to see next time. Best Regards, Front Office Manager Łukasz Krzysztanowski

Joyce M 2016/03/24
« Great position with comfortable room »

Hotel has a great location as it is a walking distance to two main shopping centres and the old town. On the other hand the room is neatly designed and spacious. Very clean with coffee making facilities. Reception people are helpful and ready to assist. Yet poznan people still need to adapt to tourists.... We were overcharged twice and full refund given. Shouldnt be done.

NovotelPozCentrum, Manager at Novotel Poznan Centrum, responded to this review

Dear Guest, It was a pleasure having you with us. We are happy to know that you have enjoyed your stay with us and that the service provided by our team met your expectations. Such comments like yours always serve as an additional motivation to entire team. We hope we will remain your favourite choice during your next trip to Poznan. Have a good day and all the best! Kind regards, Monika Gruszka

MichelFilip 2015/10/29
« Strange personnel »

I have a SIlver status, so expected a quick check in. Unfortunately I had to wait quite a while and witness two hotel employees arguing over the invoice that was supposed to be prepared for other guests, who then got pushed in front of me during my check-in. A very unpleasant experience... Hotel is old so don't expect miracles. Very good location as I was attending an event in Stary Browar. That was the only reason for me to stay there. Probably won't stay again

NovotelPozCentrum, Manager at Novotel Poznan Centrum, responded to this review

Dear Sir, Thank you for sharing your comment with us. We are very sorry that the service provided by our team did not meet your expectations. Please accept our sincere apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is extremely important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We truly hope that you will give us the opportunity to better serve you in the near future. Best regards, Monika Gruszka

BillTuckwell 2015/09/12
« Novotel excellance »

Really nice hotel. Quality room which was clean. Good breakfast, once you could find things, layout need revised so the milk is beside the cereal etc., but other than that first class. Would start there again.

NovotelPozCentrum, Manager at Novotel Poznan Centrum, responded to this review

Dear Sir, We highly appreciate your time to share your positive feedback with us. We are very happy that you ejnoyed your stay in our hotel as guests' satisfaction is our highest priority and that's why all our efforts are focused on that. Thank you again and hopefully see you soon! Best regards, Monika Gruszka-Rooms Division Manager

LucSkywalker s 2015/08/10
« great hotel, good localization »

Next to the old town, great staff. Unfortunately the air conditioning system must be replaced - the current one in a hot days cannot cool down the rooms (I had 26-28 Celsius in my room). Very expensive parking place - luckily found some free places in 300m range from the hotel.

NovotelPozCentrum, Manager at Novotel Poznan Centrum, responded to this review

Thank you very much for positive words and very sorry for the negatives - problems with A/C system (is already in process of improvement). We hope to welcome you back in Poznań!

JayRoSyd 2015/07/14
« Novotel Poznan Centrum »

The hotel staff were delightful. Check-in at 1AM was very easy & check out was very efficient. The hotel was pristine clean. Computer in the lobby area for easy printing of documents. Breakfast was also fine.

NovotelPozCentrum, Manager at Novotel Poznan Centrum, responded to this review

Dear Sir, Thank you so much! We are very happy that you enjoyed your stay and highly appreciate your positive comments, because it means a lot to us. I will definitely share your comments with our team and I am convinced, that it will serve as an encouragement to everyone! Hope to see you again and that your visit will be as pleasant as the previous one. Best regards, Monika Gruszka

2360dundas 2015/07/02
« Lost can be found »

stayed 2 nights in Novotel Poznan Centrum, nice, clean room with view. need to mention that I forgot 2 clothes in room while checked out on June 22. Guess what? I got them back in a parcel from the hotel today, July 2. I will definitely stay here again if I come back to Poznan.

NovotelPozCentrum, Manager at Novotel Poznan Centrum, responded to this review

Good Morning! Thank you so much for your kind words. Its always so nice to hear that our efforts are being appreciated! Hope to see you again shortly! Best regards, Monika Gruszka-Rooms Division Manager

SylwiaWarsaw_Poland 2015/05/07
« Weekend in Poznan »

Super location. Freshly renovated, modern and clean hotel. Super helpful staff and nice room. Walking distance from the main station, shopping mall and old town. Great for families with children. Very convenient restaurant for breakfast, snack or dinner.

NovotelPozCentrum, Public Relations Manager at Novotel Poznan Centrum, responded to this review

Thank you for your positive opinion! We agree that the Novotel Poznan Centrum has a convenient location and after renovation has fresh and modern look. Novotel is also families friendly! We cordially invite you again! Assistant to General Manager

Podder17 2015/04/22
« Thoroughly enjoyable stay »

Good quality hotel that I have stayed at numerous times before, well situated adjacent to the excellent Stary Brower (Shopping Mall) and close to the city centre. Friendly welcoming staff, Stayed on a 3 night City Break which includes breakfast (hot and cold and very good selection) and overall was good value for money. We will definitely use again next time we are in Poznan. The main entrance has been moved adjacent to the reception area and is now accessed via a new road and has better parking for drop off and pick up.

NovotelPozCentrum, Public Relations Manager at Novotel Poznan Centrum, responded to this review

Thank you for your feedback, It's true! Novotel is well located and serves great breakfast! The new road makes the hotel is more accessible :) We looking forward to welcome you again! Assistant to General Manager

Radek K 2015/03/29
« Good hotel in the city centre »

There is the good acces by car, comfortable garage. The staff very professional, quick check-in, good service in the restaurant. The lobby and the rooms - it is very good Novotel standard. The good location of the hotel, near the shopping centre. The "Malta ski" resort is only 4 kilometers from the hotel - necessary to enjoy, working till the April.

NovotelPozCentrum, Kierownik ds. PR at Novotel Poznan Centrum, responded to this review

Thank you for your feedback! That's right! Novotel Poznan Centrum is an ideal place for work an travel! You must experience it if you are in Poznan! :) Best Regards, Assistant to General Manager

Andrii_Svidlo 2015/03/12
« great hotel »

perfect service, clean room, convenient destination, nearest from airport, shuttle bus, quiet place, in city border, near city transport, perfect cuisine, good served rooms, fast check-in/out, restaurant, sauna

NovotelPozCentrum, Kierownik ds. PR at Novotel Poznan Centrum, responded to this review

That's right! Novotel Poznan Centrum has an ideal location, good kitchen and a great atmosphere! :) Thank you very much for your feedback! We will be happy to welcome you again in our Hotel!

Mira F 2014/11/09
« not worth the name Novotel »

This hotel is not worth the name Novotel. Room was very bad, old furniture, mattress is terrible. We had problem with electricity, after complaint we got another one - with electricity, but all the rest was the same. Only thing we like was breakfast, which was excellent.

NovotelPozCentrum, Kierownik sprzedaży at Novotel Poznan Centrum, responded to this review

Dear Madame, We are very sorry for all inconveniences. We are just finished renovation of the new road next to the hotel. Soon you will be able to book a newly renovated room. We hope that next time you will give us a chance to offer you a better stay. Sincerely, Anna Gluch Sales Manager

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