Hotel Mercure Wroclaw Centrum

Customer review rating (ALL Rating) 4.7/5 2,402 reviews

Hotel Mercure Wroclaw Centrum - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • Local inspirations and location in the city center

  • Mercure Wrocław Centrum hotel is environmentally friendly and sustainable.

  • Conference centre with modern audiovisual equipment and dedicated service

  • Spa and fitness to relax after a business meeting or sightseeing

  • Winestone restaurant serves unique flavors in company of perfect wine

Our accommodation(s)

Hotel location

Hotel Mercure Wroclaw Centrum

pl. Dominikanski 1
50-159 WROCLAW
Poland

GPS:51.108999, 17.03957

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE

Welcome to WINESTONE Bar and Restaurant! Discover the taste of dishes served on stone plates called les planches and indulge your senses with a specially selected collection of wines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,402 reviews

TripAdvisor Rating  4.5/5  1,350 reviews

Certificate of excellence 2023

Excellent Hotel

TripAdvisor rating 5.0/5

TheChief TripAdvisor review

Excellent hotel, always a pleasant stay. Comfortable, clean and well located. Stayed here in December for the 2nd time on our latest trip to the city. Reception lady was really excellent, welcoming and professional. We stayed in a triple room that was of good size and very comfortable with a view of the church across the road. The room we stayed in wasn't one of the upgraded ones but it was still comfortable, clean and tidy, the double bed wa also very comfy. We stayed during the Christmas markets and the hotel had a really festive atmosphere. It's a short walk down to the main square and the hotel is next to a shopping centre that's quite convenient The hotel is also located directly across the road from public transport that offers excellent links around the city. On one of the floors there is also a kids play room thats full of toys and games which for families is great. NB - If you do go into the kids rooms, tidy up after yourselves! Finally the breakfast, wow - I'm pretty well travelled and the breakfast at the hotel takes some beating. You can see that the hotel is very proud of the breakfast. The whole area is very well layed out and the food is prepared meticulously - something for everyone. At £15 or 80zl it might be considered a bit expensive for a breakfast in Wroclaw, and it probably is - but it's also very nice and great start to the day. I've stayed in Wroclaw many many many times and I think for value this place is probably the best hotel I've stayed in, especially when you factor in the breakfast and the staff. We've just booked our next trip to back to the city and we've booked this hotel so looking forward to another excellent stay.

Great hotel

Customer review rating 5.0/5

Dan Families - Confirmed reviews ALL

Stayed for a long weekend. Hotel was fabulous. Staff were friendly and service was first class. Perfectly located for the centre. Thank you

Dear Mr. Daniel, Thank you for taking the time and sharing your comments with us about your stay at Mercure Wroclaw Center. I am glad you enjoyed your stay at our hotel and we have managed to meet your expectations. For the entire team the best prize is our Guests satisfaction with the offered services. Positive feedback is the motivation for us to constantly care for the standard of service. We will be more than happy to welcome you again to our hotel and to make your next stay enjoyable and pleasant. See you in the city of bridges and gnomes! Best regards, Marlena Miernik – Guest Satisfaction Manager

Great place apart from noise from trains

TripAdvisor rating 3.0/5

Axel S TripAdvisor review

Service is nice - 8 out of 10 points. Location close to city center so easy walk to restaurants and shops. Nearby train tracks with freight trains running all night, so depending on room placement, you might need earplugs to sleep. Breakfast is with good selection.

Great hotel, fantastic location.

Customer review rating 4.5/5

Andrew D. Couples - Confirmed reviews ALL

Overall a great stay for 2 nights but the air con not working stopped it from being a perfect 10. Thank you however for the fan. Will certainly recommend.

Dear Mr. Andrew, We very much appreciate your comments regarding your stay at the Hotel Mercure Wroclaw Center. I am glad that your stay was overall comfortable and enjoyable. I am sorry for any inconveniences that appeared at our hotel. I am glad that our staff could be helpful and quickly reacted to the obstacle. I assure you that all the comments has been already shared with our technicians and we will do our best to avoid similar problems in the future. Thank you again for sharing your experience. I hope that you will trust us again. We will put any efforts to make your next visit as pleasant as possible. Sincerely, Marlena Miernik - Guest Satisfaction Manager

Well located

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Good atmosphere in your hotel.

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Other web-users rate our hotel

  • 960 reviews 9.6/10 Location
  • 1,013 reviews 8.5/10 Room
  • 970 reviews 9.6/10 Service
  • 23 reviews 9.4/10 WiFi
  • 750 reviews 9.6/10 Breakfast
  • 603 reviews 9.4/10 Food
  • 333 reviews 8.5/10 Cleanliness
  • 263 reviews 9/10 Vibe

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