Hotel - Novotel Suites Calais Coquelles Tunnel sous la Manche
section.presentation.hotel.accorhotels
Novotel Suites Hotel

Novotel Suites Calais Coquelles Tunnel sous la Manche hotel

Place de Cantorbery 
62231 COQUELLES
FRANCE

834 reviews
TripAdvisor Rating Based on 834 reviews
Best price guarantee
From
From 117.00 EUR Non member rate
From 111.15 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Select your dates 117.00 EUR

Hotel Novotel Suites Calais Coquelles Tunnel sous la Manche

Mid-scale hotel for short and longer stays

Stay less than five minutes from the Eurotunnel at the Novotel Suites Calais Coquelles Tunnel sous la Manche hotel. The hotel boasts Suites measuring 323 sq. ft. (30 m²) with the latest multimedia technology: WIFI, video and music on demand are free and unlimited. Whether you are travelling on business or on vacation, you can enjoy convenient 24-hour services, such as the Boutique Gourmande and the fitness center. Relax in the cozy Novotel Suites bar after visiting the attractions of Calais.

Hotel extras
  • Free enclosed outdoor car park
  • 24-hour fitness room and Boutique Gourmande
  • Free revitalizing session on Thursday evenings
  • 6 minutes' walk from the Cité Europe shopping center
  • 10 minutes from the train station and ferry port to England
This hotel is PLANET 21 Platinum
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wi-Fi in the communal areas
    • WIFI in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Suite for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wi-Fi in the communal areas
    • WIFI in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Suite for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Boutique Gourmande

Leisure and activities

  • Fitness centre
  • Beach and water sports  (Nearby)
    • Boat excursions (Nearby)
    • Deep sea fishing/Sea fishing (Nearby)
    • Jet skiing (Nearby)
    • Kayaking (Nearby)
    • Parasailing (Nearby)
    • Pedal boat (Nearby)
    • Sailing facilities (Nearby)
    • Snorkelling/Scuba diving center (Nearby)
    • Water skiing (Nearby)
    • Wind surfing facilities (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Opening hours : Week 07:00-12:00
    • Opening hours : Week-end 07:00 12:00

Business services

  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Hotel - Novotel Suites Calais Coquelles Tunnel sous la Manche

Place de Cantorbery
62231
COQUELLES
FRANCE

Tel: (+33)3/21195000
Fax: (+33)3/21195005

Check-in from 12h00
Check out up to 12h00
Access and transport
  • BUS : 1, Cité Europe
  • CALAIS MARCK At 12km / 7.46 miles
  • LE TOUQUET At 60km / 37.29 miles
  • LILLE LESQUIN At 110km / 68.36 miles
  • P&O STENA LINE At 5km / 3.11 miles
  • SEAFRANCE At 5km / 3.11 miles
  • A16 At 2km / 1.24 miles
  • AUTOROUTE A16 At 2km / 1.24 miles
  • CALAIS FRETHUN At 6km / 3.73 miles
  • CALAIS VILLE At 4km / 2.49 miles
  • GARE TGV CENTRE At 5km / 3.11 miles

GPS : 50.936917, 1.809344

Our suites

  • Superior Suite with queen-size bed and convertible single couch
    Superior Suite with queen-size bed and convertible single couch

    323 sq. ft. (30 m²) modular Suite. Free and unlimited Suite Box: Internet, calls to national land lines, music and video on demand. Equipped with a double bed, couch, minibar, microwave, kettle and separate bath and shower.

  • Executive Suite with queen-size bed, single bed and convertible single couch
    Executive Suite with queen-size bed, single bed and convertible single couch

    Unique features designed for you! The 323 sq. ft. Executive Suite offers VIP treatment for up to 4 people: bathrobes, slippers, complimentary drinks and Nespresso coffee. Enjoy the unlimited Suite Box with high-speed Internet, and music & video on demand.

  • 100 suites
  • 91 non-smoking suites
  • 3 suites for people with reduced mobility
  • 45 family suites
  • 6 connecting suites
  • Extra bed in room for child
  • Extra bed in room for adult
    • Pulse air
    • 220/240 V AC
    • Airconditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Web TV
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Cordless telephone
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Video games on TV in room
    • Computer
    • High speed transmission line
    • Suite TV
    • RJ 45 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our suites fittings

Our restaurants and bars

BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

BAR


Enjoy a selection of cold drinks, fruit juices, wines and aperitifs and take the time to relax with your family or friends in a warm and cozy atmosphere at the Novotel Suites bar

See all our restaurants and bars

Our customer reviews for Novotel Suites Calais Coquelles Tunnel sous la Manche

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.0/5 Based on 834 reviews
Christopher067 2016/11/26
« clean spacious but hot and stuffy »

Regular gold status Accor group. This Novotel is convenient to the City Europe in Calais but about 5K from the town centre. The hotel is clean and the rooms spacious. It was only 10 degrees celsius outside but 25 degrees inside and we had to sleep with the window wide open because the air conditioning didn't work, neither did the mini-bar. We were given complimentary drinks in the mini bar but they were warm so no good. The electrician came and tried to fix it but it never worked in 2 days. The breakfast was JUST ok. The cereals are all children's favourites such as coco pops and frosties but no adult cereals like weetabix, shredded wheat, or all bran etc. The staff were very pleasant and I must just thank Julie who made our life easy on several occasions by booking our favourite Calais restaurants and organising transport ,as there are virtually no taxis in Calais, following their terrible 2 years of problems and lack of tourists. I would stay again but only just

abraham k, Directeur général at Novotel Suites Calais Coquelles Tunnel sous La Manche, responded to this review

Dear Guests Thank you for taking the time to write a review on our hotel and we were so pleased to read you enjoyed your stay with us and everything was enjoyable. Thus, we have taken into account your remarks. For your next stay please let us know your wish in order to make your stay even better ! Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us. We do look forward to welcoming you back again soon. Kindest regards.

Bertie525 2015/12/20
« Waiting for the Train »

Great location for Chunnel and last minute shopping. Hotel has large rooms big enough for 4. Breakfast is OK but not comprehensive. There is no restaurant in the hotel however the Ibis next door has and it is more than adequate. Also the Cite de Europe has several places to eat.

abraham k, Directeur général at Novotel Suites Calais Coquelles Tunnel sous La Manche, responded to this review

Dear Madam, Sir, First of all we would like to thank you for sharing your opinion. My staff and I would like to thank you for the positive opinion you had about our hotel, this give us the feeling to keep on making our best to please our customers We hope to see you again soon ! Best regards

jackdU9204KP 2015/10/31
« Great Place to Stay »

We have stayed at this hotel on numerous occasion because of its facilities and its close proximity to the Channel Tunnel. Also Cite Europe is on it's door-step so there's plenty of opportunity for either last minute or beginning of holiday shopping. There are plenty of good restaurants close by - 5 minutes walk - parking is not a problem, hence the excellent rating. Oh, it's also dog-friendly. The value is excellent if booked well in advance,

abraham k, Directeur général at Novotel Suites Calais Coquelles Tunnel sous La Manche, responded to this review

Dear Madam, Sir I am very pleased to read that you enjoyed your stay and found our location ideal. Your review will be shared with all our staff members. I am sure this will encourage them to continue providing the excellent service they have done so far. We look forward to welcoming you back. Kindest regards,

John2601 2015/10/21
« NO SUITE BOX, LACK OF SERVICE FROM CLEANERS »

Disgraceful. I paid for suite box to amuse my Grandchildren during our stay and didn't get it throughout the stay, despite asking several times when it would be sorted out. Every time I asked I was told that it would be fixed. It never was.. Secondly I specifically requested cleaners to replenish our mini bar (which again we paid for (Fully stocked Mini bar is advertised as an executive suite inclusion) This request was completely ignored and when returned to the hotel (after taking the Grandchildren out all day to amuse them as they had no suite box to watch), The Minibar was as empty as we had left it. I was in a party of 2 adults and 2 children and the Hotel provided 1 (Yes ONE) tea bag between us. I had to go down to reception and basically beg for more. They gave me 3 more tea bags and 3 tiny milk sachets. We went to Carrefour the next day and bought our own supplies. Please Don't bother emailing the General Manager, one Abraham Konate, I have emailed him via the Hotel and also privately emailed him by subscribing to the French contact application Viadeo and these messages have been completely ignored by him. I know that the messages sent via the Hotel's email system were received as the Reception confirmed this with me personally. I feel absolutely cheated. This was the very first time my two young Grandchildren had been abroad and it was partially ruined by the lack of facilities and customer service experienced in this Hotel. Having been a customer for quite a few years at this hotel and a Club Accor member, I feel even more cheated that I have not received the basic courtesy of a reply having addressed my concerns to their General Manager personally.

abraham k, Responsable réception at Novotel Suites Calais Coquelles Tunnel sous La Manche, responded to this review

Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Suites Calais Coquelles Tunnel Sous La Manche. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Tansey2014 2015/10/06
« quality hotel near Eurotunnel »

This hotel at which we stay regularly on our way back from Germany to Ireland continues to provide great service and quality. Large rooms to relax in and a great breakfast in the morning. Staff are always friendly and helpful. Well done - Cedric is a great guy!!

abraham k, Directeur général at Novotel Suites Calais Coquelles Tunnel sous La Manche, responded to this review

Dear Guests, What a great pleasure to read your comments about your stay with us. We are delighted that you had a great time. Be sure that your comments are making us very pleased and reinforce that a daily care of our guests is very important for us. Pending the pleasure of welcoming you on your next trip to Calais,

mjamezz 2015/09/27
« Funky Modern Hotel »

We have stayed at this modern, refreshing hotel 3 times now over the last decade. It is so close to tho Channel Tunnel it can't be beaten for ease and convenience. Inside the rooms it is quite different to other hotels in layout and design. Love tho facilities such as coffee machine and kettle, microwave etc. Lashings of hot water and very comfy beds/linen. Finally...super breakfast...no top of room cost - note. Recommend very highly

abraham k, Directeur général at Novotel Suites Calais Coquelles Tunnel sous La Manche, responded to this review

Dear Customer, Thank you for taking the time to write a comment on Tripadvisor. Your positive remarks we have much affected my staff and myself, and we thank you. We are trying every day to satisfy our customers to make them spend a good stay in our establishment and you have been able to write it down. My team and I hope to see again you very soon during a next stay on the Côte D'Opale. Sincerely,

See more In partnership with

Web-users rating

Other web-users rate our hotel

Booking

Best price guarantee
From
From 117.00 EUR Non member rate
From 111.15 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn points
  • I do not earn points
  • I earn Huazhu Rewards points
  • I can use my points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages

Our other hotels nearby

At 90 m ibis Calais Tunnel sous la Manche
ibis Calais Tunnel sous la Manche hotel
From
From 64.60 EUR Non member rate
From 64.60 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 90 m ibis budget Calais Tunnel sous la Manche
ibis budget Calais Tunnel sous la Manche
From
From 40.50 EUR Non member rate
From 40.50 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 700 m hotelF1 Calais Coquelles
hotelF1 Calais Coquelles hotel
From
From 32.00 EUR Non member rate
From 32.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 3.6 km ibis Styles Calais Centre
ibis Styles Calais Centre hotel
From
From 59.40 EUR Non member rate
From 59.40 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in COQUELLES
Select your dates 117.00 EUR Rooms from 117.00 EUR