ibis Bucuresti Gara de Nord hotel

"Business traveller Ibis Bucuresti Gara de Nord"

2nd March 2013

My stay at Ibis Bucuresti Gara de Nord was ok! The price was a bit high, and the furniturre a bit old. Good quality services, good food. The room was quiet, secured. Breakfast was delicious, and plenny

Management responseDear Guest,Thank you very much for your feed-back, We very much appreciate your impression about IBIS Bucharest Gara de Nord and we are more than happy to welcome you again in our hotel, We are going to share your answer to all our staff to help them improving our services.SincerelyCalin Ile
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"Unclear pricing"

1st February 2013, Dan159753, Amsterdam, The Netherlands

Reasonable value but the price is rather high compared to similar hotels from Bucharest. The stuff is professional and helpful. A point of improvement could be the very primitive heating/cooling system in the room. Personally, I was also very disappointed by the (general Accor?) policy regarding the room price. At the reception, this was 10% higher than on internet. In the end, I opened my laptop and booked on the spot at the internet rate, but the situation did not make me feel very welcome and if I was not so pressed by time I would have went to another hotel.

Management responseDear DanThank you for your feed-back , it is always very important to know what are the clients opinions about our services. We appreciate very much your good words about staff, and I promise to let them know your impression. Thank you again.Also is very important to know what should be improved in our offer , so we appreciate your words about the ventilation system or about the pricing policy. Both problems raised entered in our attention and we can assure you about our commitment to solve them. It can bee easily seen ( thanks to the internet ) that the pricing policy is now very clear, transparent and in coherence with our public rates at the reception.Hoping that your visit in Bucharest was a positive one we are welcoming you to stay in our hotel again during your next visit in our city.Sincerely
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"Short visit in Bucharest"

28th July 2012, HaihuiPloiesti, Ploiesti

Good location for business, visiting with family. Good price for accommodation. Breakfast seems kind of expensive.While in Europe, do not expect North American quality and you will be happy with your choice.

"Average quality"

25th July 2012, SSMArad_Romania, Arad, Romania

Generally good value for money, I do not expect more from this kind of hotel.Good location, close to the railway station. Taxi nearby. Small and expensive parking. You can leave your car outside, the on-street parking is less expensive.Breakfast is good, but I do not recommend lunch or dinner.Pay attention! If you do not smoke, INSIST for a non smoking room! The smoking rooms smell very bad!

"Good location for the station Gara de Nord"

12th June 2012, CaseyBe, London, United Kingdom

Fairly standard Ibis. Clean enough & round the corner from the station. Good price, but breakfast was 9€ extra.

"Bucharest Ibis Gara de Nord"

10th April 2012, London, United Kingdom

1. The non-smoking area in the hotel restaurant is insufficient.2. One of the Internet computers has a broken key and no mouse.3. There is a notice on the reception desk advertising a shuttle car service to/from Henri Coanda airport for ROL 35 or EUR 8. I took this service at 14.00 hours to the airport on Thursday 5th April. At the airport I was asked for ROL 100 snice, according to the drover, the ROL 35 rate only applies in the mornings. Unless the driver was mistaken in asking for ROL 100, the notioce on the reception desk is wrong or misleading. The hotel management should sort this out with the shuttle service provider.4. The security door on the 8th floor, between the lift and the rooms corridor, does not lock automatically, thus defeating its purpose of deterring uninvited guests.

Management responseDear Mr. Jamesc McLeodWe really appreciate your feed-back, beeing one of the most valuable we have received. You have mentioned both good aspects of the hotel ( the way you scored the cleanliness, sleep quality, location, value or rooms) but also some points which should be improved in our hotel. I took note about the insufficient spaces for non-smoker , the computer in the business corner was already replaced, and the security door on the 8th floor was fixed.About the main issue of your comment, the charge of the shuttle-bus, we apologize for the miss-comunication of the provider program and because of that we are ready to compensate the difference you paid more than the announcement. On the other hand , as you said we are re-analyze the contract with the shuttle bus- service provider.SincerelyCalin ILEHotel Manager IBIS Gara de Nord Bucharest
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"Christmas & New Year Ibis Bucuresti"

10th January 2012

Unbeatable value, cheaper than short term rentals with good facilities. Clean rooms, restaurant, 24hr bar. Good location for Metro & ten minutes walk to Dubliner Irish Pub. Friendly and helpfull staff.

"Trip to Bucharest on 23/24 th of September"

30th September 2011, Dublin, Ireland

The rooms are relatively clean and the hotel is very well placed near the railway station and the underway train (metro) station, but the night was rather noisy, due to some party-fans that woke me up at 1 am and a large pack of stray dogs having their "concert" right in the middle of the night (3 or 4 am).

"Good value for money"

14th September 2011, Wetumpka, Alabama, USA

The rooms are clean and quiet, and the hotel is very close to transportation (railway, tube, bus, tram, taxi) and some shopping...best value for money in Bucharest. We stayed several times while transiting Bucharest, and we never had any problems. Safe and friendly staff.

"one night in Bucaresti"

11th September 2011, Cambridge, United Kingdom

The hotel is very close to the station from where we had been travelling for 24 hours so were in great need to get to our room asap. The reception manager was pleasant and efficient and helpful with an abusive taxi driver who had followed us into the hotel. Wasn't prepared for the extra 5 Euro charged for single beds when I thought I had booked it. The room was very spacious and clean but smelled of smoke and the air-conditioning caused me a headache in the morning, as there was no window to open. It was convenient to have a meal when we arrived and breakfast in the morning without having to leave the hotel and the food was good.

"Jun 6 stay"

27th July 2011, Orelanad, Pa. USA

Hotel is fine, The staff neeed to be more acceptable of returning guests. I must insist to br able to get a non smoking room every time i stay at this hotel/ It is in my profile.Thank youAndrei Smilovici

"Very good hotel"

14th July 2011, Timisoara

Great location (2 min to main train station, underground station in front, 3 min to airport bus stop), rooms are big and clean, lcd tv, heating\air cond, free wireless internet in rooms. 24 hour shops nearby. On the downside (minor problems), no balcony, windows do not open, breakfast too expensive, but there are plenty of places to eat near the train station. Overall, great place to stay in Bucharest

"Valentin - leisure"

4th July 2011, Focsani

Unfortunately no open window in rooms as well as no minibar, but the room service is active 24 hours. Personnel very helpful and kind but they are requesting for payment at the beginning of stay.Location near main railway station and very close to subway, but surrounded area not very trustful.