Hotel - IBIS BUCHAREST GARE DE NORD
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Ibis Hotel Hotel

IBIS BUCHAREST GARE DE NORD Hotel

Calea Grivitei 143  sector 1 
10708  BUCHAREST
ROMANIA

655 reviews
TripAdvisor Rating Based on 655 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed
  • Air Conditioning

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed
  • Air Conditioning
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 6 meeting room(s)
See all services

Hotel location

Our rooms

  • 250 rooms
  • 106 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 58 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
    • Data port in room
    • Emergency exit map
    • WIFI in your room
    • Work desk in all rooms
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for IBIS BUCHAREST GARE DE NORD

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 655 reviews

soring89 2017/02/15
« Good value for money »

Centrally located, next to underground and railway station, rater big rooms, a bit worn out but still ok. I use to stay there when in Bucharest because it seems to me to be the best low-budget and at the same most convenient place in town.

ILECalin, Front Office Manager at Ibis Bucuresti Gara de Nord, responded to this review

Dear Mr. Sorin, Thank you for your positive review! We are happy to read that you spent an overall great time in our hotel. Thank you for choosing Ibis Gara de Nord and we are looking forward to welcoming you back soon. Kind regards, Mihaela Selaru Reception Manager Ibis Gara de Nord

Money_Shot_ATFC 2016/12/03
« Great place to stay »

A short walk from the Main Line railway and metro station. The staff, are really friendly, helpful and informative. They speak very good English which I found extremely helpful. The hotel is very clean, the Wifi was good on the 6th floor and I really enjoyed my stay.

ILECalin, Front Office Manager at Ibis Bucuresti Gara de Nord, responded to this review

Dear Guest, First of all we want to thank you for your time spent to write about your experience at the Ibis Bucuresti Gara de Nord. We very much appreciate your opinion regarding your stay and it is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all, as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are glad to welcome you again in our hotel! Sincerely, Mihaela Selaru Front Office Manager Ibis Gara de Nord

bekiranac 2016/09/20
« Average Ibis »

I stayed in many Ibis Hotels around the world but this one was just average. It was actually clean but didn't look clean :) The worse was the area, it's in center Bucharest but I didn't feel safe when was out :(

ILECalin, Front Office Manager at Ibis Bucuresti Gara de Nord, responded to this review

Dear Guest, Thank you for taking the time to write about your stay in Ibis Gara de Nord Bucuresti. We appreciate your opinion about the “strong points” of our hotel and in the same time we are taking very seriously into consideration the “weak points” mentioned. Our desire is to offer you the best balance between hotel services and rates, that’s why we will strive to continuously improve the quality of our services. Thank you for choosing our hotel for your trip to Bucuresti and for recommend us. We are glad to welcome you again and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerly, Mihaela Selaru Reception Manager Ibis Gara de Nord

Koekoek1956 2016/09/04
« Rustige Kamer »

It should be advised to all clients who stay at all Ibis Hotels in Romania, to check at the arrival about the vouchers and reductions you can get during your stay. The People at the Front Desk are not always advised about the Extra Saver Package, the vouchers for reductions for the meals in the Restaurant during your stay : you have to find out yourself at your own request, and for each Hotel of Ibis, the conditions are different for each Hotel. Here is a big job to do for the General Management of Ibis Hotels Romania, to clear up this mess and set up the same condtions for each Ibis Hotel. Ex : Ibis Constanta : you get 15% off for meals in the restaurant durining your stay, but not on the drinks. ibis Bucharest Gara de Nord : you only get 20% reduction if you booked a Extra Saver Package. This need a general standard for all Ibis Hotels in Romania. About the botte of water wich is included in Extra Saver Package : you have to tell to Front Desk not to charge the bottle you used in the room. Due to this reason I only give "average" to Service. Besides the people are not to blame, the Management should try to find another matter as : you get the reductions any how, if you have used the meals in the restaurant, and they should be deducted on the final account when you leave. NEVER FORGET TO TIP THE PEOPLE OF THE RESTAURANT BY YOUR OWN INITIATIVE : 10% to 15%, just as a reward. Their salaries are very low.

ILECalin, Front Office Manager at Ibis Bucuresti Gara de Nord, responded to this review

Dear Guest, First of all we want to thank you for your time spent to answer to our questionnaire. At Ibis Gara de Nord, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. I am sorry that your experience did not meet your expectations and for that please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the inconvenient at the services notated with lower grades and prevent future occurrence. As well we will take into consideration some serious training program for our employees. Our desire is to offer you the best balance between hotel services and rates, that’s why we will strive to continuously improve the quality of our services. We appreciate your overall opinion as a guest and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerly, Mihaela Selaru Reception Manager Ibis Gara de Nord

migpir 2016/08/30
« Bucharest stay »

This IBIS was a little diferent from what we are use to. First they have smoking and non-smoking rooms. They told as thar they only have smoking rooms. We demand a non-smoking room and by the end of the day we be abble to change. As a part of EU they should have adopt allready the policy of non-smoking rooms. For a short stay I recommend this hotel but in a non-smoking room. They don't do any kind of turist information, but they provide a map of the city. If you are a foreigner they asked you to fill a formulario by hand. Asked for electronic way, they can do it electonically.

ILECalin, Front Office Manager at Ibis Bucuresti Gara de Nord, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Ibis Bucuresti Gara de Nord. Our purpose it is to provide a superior service experience for every customer, therefore your feedback is very important to us. Our desire is to offer you the best balance between hotel services and rates, that’s why we will strive to continuously improve the quality of our services and will share with our team all the impressions and suggestions from our guests. We appreciate your opinion and we are glad to welcome you again in our hotel. Sincerly, Mihaela Selaru Front Office Manager Ibis Gara de Nord

Lukejasn 2016/06/03
« Not up to Accor standards »

The first room we have been offered was stinking of vomit. Receptionist was not particularly nice but changed our room.Mold in the bathroom disgusting. Arguments with the bar after paying bills we have been asked to pay again.

ILECalin, Front Office Manager at Ibis Bucuresti Gara de Nord, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience, during the stay at the Ibis Gara de Nord. We are very sorry that your experience did not meet your expectations. We apologize, in the name of our colleagues from housekeeping, for the inconvenience with the room . Your remarks regarding the cleanliness of the bathroom will be transmitted to the responsible persons from housekeeping departments and of course to our general manager. At hotel Ibis Gara de Nord, we want to provide a better service experience for every guest, therefore your feedback is very important to us. Our desire is to offer you the best balance between hotel services and rates, that's why we will strive to continuously improve the quality of our services. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerly, Mihaela Selaru Front Office Manager Ibis Gara de Nord

PhileasFogg1980 2016/06/02
« Not the best Ibis »

When I arrived I was told payment was not taken even though I made a prepaid booking through Accorhotels own website. This entailed having to pay almost each morning and unblocking my room card every night. Only towards the end my reservation fiasco was sorted by Alexandriou, who I thank. I have to agree with previous reviews in that the hotel needs renovating. I was given a room on the 8th floor and there was a constant noise like ringing in the ear very loudly. I wasn't sure if it was the air conditioning or something. I'm sure the guests on the floor must have heard it. The bathroom had some mould in the shower. The wifi at first seemed to be problematic, but the hotel was quite full the weekend I arrived, and it sped up during the week. I think the hotel used to be the Tulip Inn and Ibis have just replaced the décor with their own! Breakfast was a share of Romanian and international options and was good quality. Breakfast and parking seemed rather steep in price. We parked on the side street and with security guards outside was rather safe to do so. Staff are pleasant but I felt could have improved more on the friendly side. Not their fault I guess as I encountered similar levels elsewhere in Bucharest. Overall this Ibis is not the best ibis I have stayed in and considering the other options in Bucharest would most likely stay elsewhere if I return to Romania. It is convenient for Gara de Nord - the main train station - and the metro entrance (Exit D), but compared to other Ibis hotels, it's abit lacking. Also it's abit away from the main tourist areas/sites. Just a quick note on the metro, if coming from Basarab direction leave the station at the front of the train. If coming from Piata Victorei leave at the back of the train. Didn't do that the first time and got seriously lost as Gara de Nord metro station is huge!

ILECalin, Front Office Manager at Ibis Bucuresti Gara de Nord, responded to this review

Dear Guest, First of all we want to thank you for your time spent to answer to our questionnaire. Please be informed that we are considering your opinion for the overall experience as a guest. We want to provide a better service experience for every guest, therefore your feedback is very important to us. I am sorry that your experience did not meet your expectations and for that please allow me to express my sincerest apologies. Thank you for showing us the points to improve and your balanced opinion, as we strive to continuously improve the quality of our services and train our staff. We are glad to welcome you again and it is our hope that you will give us the opportunity to better serve you in the near future ! Sincerly, Mihaela Selaru Front Office Manager Ibis Gara de Nord

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