Hotel addressFischerinsel 12
How to reach the hotelGPS :N 52° 30' 46.72'' E 13° 24' 18.20''
Contact the hotel
- Tel. (+49)30/206740
- Fax. (+49)30/20674111
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Novotel Berlin Mitte - hotel reviews in Berlin
Hotel code: 3278
Accorhotels.com customer reviews in partnership with TripAdvisor
"Disappointed reception welcome!"
4th September 2013, Hummu, Amsterdam, The Netherlands
On my arrival, I was given a room contrary to what i paid for and booked. The receptionist was very hostile and somewhat rude. I was offered a single bedroom, I tried to explain that I had paid for a standard room with a double bed to which she was having none of. I showed her my receipt and confirmation of booking, she still insisted that it wasn't the case. I asked to see the duty manager to which she replied that she will see if they had a standard room with a double bed or else I'll just have to make do with a single. At that point I was very upset after a very long train travel, and told her if she cannot grant what I had paid for, then I would rather have a refund and find elsewhere to stay. She later came back saying 'you are lucky, I found you a standard room with a double bed' and told me to follow her so I could be given the key. She was very impolite and didn't even offer an apology. I shan't be staying there anymore!
12th August 2013, 214marie, Gosport, United Kingdom
We went to Berlin with my family to celebrate our Diamond Wedding Anniversary. Our choice if hotel both in location and accommodation could not have been bettered.The whole hotel was spotlessly clean, staff in all areas friendly polite and helpful.We would certainly stay at Berlin Mitte again on our next visit.
3rd August 2013, c_diplas, Brussels, Belgium
Ideal location. The city downtown, as well as the most of the hot spots are easily accessible by foot. Very clean hotel and comfortable rooms. Personnel was polite. It would be more preferable a richer breakfast. the daily fee for parking lot is expensive enough. In conclusion the hotel is strongly recommended.
22nd July 2013
I visited this hotel with family including my 2 kids aged 9+11 and my disabled mother, the facilities suited everyones needs, the staff were pleasent and helpful. the hotel was spotless. A very good location for all attractions in Berlin, will definately be using this hotel again
"Very nice hotel, will stay there again next time."
21st July 2013, Ingrid L, Oslo, Norge
This hotel has a very good location. 2min walk from metro Spittelmarkt. 5-10min walk from Alexander Platz, TV tower, 5min walk to Nikolai viertel, DDR museum and Berliner Dom, museum island. Supermarked very close by on the next corner.You may walk, rent a bike or use public transport very easily. We had a 5day Welcome Berlin Card giving us discounts to several museums,free public transport incl Tegel airport plus more, real value for the money. Service at the hotel is very good, nice staff everywhere. Any problems are solved at once. We paid for the room incl breakfast in advance which was cheaper for us. Breakfast is worth the money. This hotel is calm, airy and clean with swimmingpool next door. Only drawback - the matrass of the bed was too hard and there was carpets on the floor (some dust under bed).
"Good family hotel"
20th July 2013, Tonbridge
Nice hotel for families and useful to explore Berlin. Many sights within walking distance, however it appears quite typical for Berlin that not everything can be close, as it is such a sprawling city.Hotel itself was good and clean with nice breakfast and friendly service.
"Square brick box"
13th July 2013, rodneywebb, Trearddur Bay
The hotel is just a square box with all the people going to there own little boxes it has no must stay here factor about it. The childrens play area is next to the lifts so guess what the lifts become a play thing. The bar and resturant said nothing and the food in the resturant was like a fast food place. I would certainly not return
8th July 2013, stafford_richard64, Congleton, United Kingdom
Ideally situated, close to all main areas, and ideal for the Bright trade show. Clean, spacious, bar area, and the room was good value. Only wish they had wireless internet as standard in the room, but would stop again.
31st October 2012, Burcin U, Frankfurt, Hessen, Germany
Warm friendly staff. Excellent location. It is very close to Museums island . it is also clean and compact. Breakfast and wifi (in room) not included in room rate. When you compare with the other cafes , breakfast is expensive.
"Novotel Berlin Mitte"
26th October 2012, walter_borell1, Frankfurt, Germany
This Hotel is good value for money, the location is excellent with lots of attractions in walking distance. The U-Bahn is close by with great connections to all of Berlin. I can highly recommend the Nikolai district with heaps of pubs and eateries.
"Could not stay due to overbooking (despite being a platinum aclub member)"
15th October 2012, AlfredoMorate, Colmenar Viejo, España
Stayed several times before at the hotel. Standard Novotel no-thrill conveniency. Good location for business or leisure around Berlin Mitte. Arrived late and was send off due to overbooking. Quite disappointing being a platinum tier frequent guest program member.
"not secure at all"
8th September 2012, Istanbul, Turkey
There is no security for this hotel at all. My trolley notebook bag had stollen from breakfast lounge. Hotel staff totally not helpfull for this issue. i felt i had stollen in the street or city square. We called police but because there are no security system camera or any other security related products even police could not do anything. If you decide to stay in this hotel be carefull because hotel does not take any responsibility.
"Convenient Hotel With Underground Car Parking"
21st July 2012, Metz
Well situated within easy walking distance of most central Berlin tourist sites. Secure parking below the hotel lets you park the car and use your feet or the excellent public transport to check out the city.
"No I don't want to be separated from the kids, nor sleep piled up with them in the same room"
3rd June 2012, astridshem, Luxembourg
We booked three months in advance to be sure we would have our connecting rooms. We booked superior rooms to make our three night visit special and was quoted 668 EUR including breakfast. Of course no one had noticed this request when we arrived and there was no rooms available with connecting doors - of any grade. As our children are 9 and 12 and we did not want them alone in one room and did not want to split up we were offered a normal room to cram the four of us into. When we came to that room we were told to switch with another family who needed a cot which apparently the room we had been put into had. Needless to say we were not in a good mood the following morning. The breakfast staff were pestering us as our reservation did not indicate breakfast (sic!) - needless to say I told him to back down and consult the reception. After breakfast we talked to the reception that told us that the only alternative to OUR problem - how could it be our problem??? was to take the connecting rooms for handicap purposes - not involving superior rooms. I demanded to have the applicable cost quoted not to have to pay more than originally quoted for superior rooms and not to have to have that discussion with yet another person on check-out. We were indicated 526 EUR including breakfast which we accepted. Guess if I was not impressed to be quoted another price (598 EUR) on check-out. After another irritated conversation we were eventually quoted a third price (491 EUR) which we accepted. Needless to say we will think long and hard before we book with Novotel again which is a pit since we are loyal customers since years. The breakfast buffe is nice and the location great for most things.
1st June 2012, haryonoa, Jakarta, Indonesia
Travellers need free wifi, this is the only minus point of the hotel in germany.Novotel don't provide free wifi even in the lobby.The much smaller hotels in Netherland provides free wifi.
"great staff, nice room"
1st June 2012, Geneva
location is not bad but not close enough from any main spot. very nice and helpfull staff. I had a room on the back of the hotel, but I didn't like it and they transfered me to a room with a street viey (I recommend).
"Excellent location and sleep quality"
11th May 2012, Pepa43, Kamenice, Czech Republic
We have enjoyed the stay and can reccomend this hotel to everbody who will stay at the centre of the capital.
"Teenagers in Berlin"
1st May 2012, TriniNorway, Oslo
I brought my two teenagers to Berlin for sightseeing and shopping, we found the perfect hotel, Novotel Mitte. Close to everything and also in a distance for the girls to stay at the hotel in the evening. Very easy to find. Nice rooms, very nice service. We would stay there again.
"A treat for anyone staying in Berlin"
25th April 2012, DoLucy, Bedfordshire
Without any other consideration I always return to the Novotel in Mitte Berlin. From the moment you walk through the doors you feel a special person with all the staff wanting to look after you during your stay.
"Perfect accomodation for Berlin tourist with car"
7th April 2012, Wildcatcher, Gothenburg
I have stayed at the hotel a number of times, which already says something about the quality of the Novotel. Ideally situated on "fisherman's island" (Fischerinsel) you have a lot in walking distance: cathedral, Alexanderplatz, foreign office, shops at Friedrichstrasse and a number of other sights. Railway station "Ostbahnhof" is not too far away either. If you travel to Berlin by car, this is the place to go: nice underground carpark with clearly marked signs, excellent lighting, reserved spaces for women, two doors to elevators and comfy entry system are lightyears away from dark multistorey car parks one sees to often....Hotel rooms are very good, noise-protected and clean... , I stayed on 6th floor out of 7.Breakfast is truly excellent and will exceed expectations with nice Berlin specialties and cakes. The breakfast restaurant is very well staffed, and service flows smoothly. In fact, i cant make up my mind if I like Novotel's breakfast better than Sofitel's in Berlin, and Sofitel is a 5-star-luxury hotel which I consider to be one of the very best in Germany (but there is no garage, and despite good valet service, getting the car is a bit of a nuisance).Drawbacks: hardly any: hotel corridor was smelly, i guess carpets had recently been cleaned and that shampoo smell had not yet disappeared. Three elevators service the hotel, and waiting times were sometimes long. Female staff at the bar was indifferent to customer needs, whereas the men who worked there gave excellent service.All in all: I will come back and can recommend the Novotel without reservations.
31st March 2012, Bonn
If you are planning to stay in berlin ; this is the hotel for you ! The staff is awesome + the food and the stay is awesome ! Highly recommended !
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.