Hotel - Novotel London City South
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Novotel Hotel

Novotel London City South Hotel

53-61 Southwark Bridge Road 
SE1 9HH  LONDON
UNITED KINGDOM

2,087 reviews
TripAdvisor Rating Based on 2,087 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Dutch
    • Polish
    • Portuguese
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Fitness centre
  • Hammam
  • Boat excursions  (Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying, Nearby)
    • Croquet

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours a day
    • Opening hours : Week-end 24 hours a day

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 182 rooms
  • 100% non-smoking hotel
  • 10 rooms for people with reduced mobility
  • 139 family rooms
  • 38 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Crib on request
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Novotel London City South

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 2,087 reviews

pencefn 2017/04/19
« Poorly redesigned bathrooms »

This is a hotel we regularly stay at. The customer service is excellent and the rooms are usually excellent. However, and it is a BIG however, there has been recent refurbishing of the rooms. We were allocated room 625. The refurbishment includes a "deconstruction" of the en-suite bathroom. The bathroom wall has been taken down, the toilet has been given a door to put it in its own little cubicle, and the shower and washbasin swapped round. The shower cubicle door opens outwards, which results in the water on the door dripping on the floor in front of the wash basin. The wash basin, which is very shallow, does not have a plug and the tap is close to the basin so that the kettle can not be put under the tap to fill it. Please Novotel, reconsider this "improvement as it is anything but an improvement.

Victoria P, Front Office Manager at Novotel London City South, responded to this review

Dear pencefn, thank you for taking the time to write a review on Tripadvisor following your recent stay at the Novotel London City South hotel. I was very sorry to hear that you did not overall enjoy your stay with us on this occasion. I am regretful that you did not like our new room and his facilities and be sure that your comments will be share with the management. Kind regards, Eric Lambert - Front Office Manager

642vanessa2015 2017/03/24
« Great location and hotel, shame about the service »

Hotel in a great location, facilities really good and great superior room, well worth paying a bit extra for. Beware if you have booked a free 5pm checkout and had it confirmed by email, you may be told on the day (but only if you ask) that as your free 5pm is free that you can't have it because the hotel is too busy

Victoria P, Front Office Manager at Novotel London City South, responded to this review

Dear 642vanessa2015, Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay. We provide complementary late check out on Sunday (subject to availability) but sometimes we are not able to offer this service when the hotel is full this date. Be advice that every early check-in or late check out are subject to availability. I look forward to welcoming you back again soon. Kind regards, Eric Lambert - Front Office Manager

cggg 2017/03/23
« Novotel Southwark - family stay »

quiet location but only 15 minute walk to London Eye. Beds are very comfortable as are reception area / bar area. Coffee facilities in reception poor and nearest tube station is 15 mins walk. Overall though very good value for money and I would stay there again in the future. International staff at reception and very helpful as are the staff in the bar

Victoria P, Front Office Manager at Novotel London City South, responded to this review

Dear cggg, Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards. Eric Lambert - Front Office Manager.

JoaoTorresMarques 2017/03/23
« Location, location, Location »

I decide to stay this time at this area, because I had meetings nearby, the rooms, the hotel and facilities are quite nice. Had a few issues during my stay but since the general manager was a top class person and made some reductions on my bill, I recommend this hotel and will return on my next trip to London. If you haven't been at Borough Market which is just a 5 minute walk from the hotel, GO ! It's a must see and buy

Victoria P, Front Office Manager at Novotel London City South, responded to this review

Dear JoaoTorresMarques, We very much appreciate your comments regarding your stay at the Novotel London City South. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely. Eric Lambert - Front Office Manager.

L4084XUmarcb 2017/03/15
« weekend in london »

- Room executive very small. On the Accor site, for 2 + 2 people but for 3 max - New room with very strange arrangement as the bathroom is Inside the room. For taking a shower, you have to undress you in front of every body in the room. Don't like

Victoria P, Front Office Manager at Novotel London City South, responded to this review

Dear L4084XUmarcb, Thank you for taking the time to write a review about your recent visit to the Novotel London City South. I am delighted that you enjoyed your stay and we have noted your comments about the arrangement in our new rooms and sorry that did not attempt your expectations. Kind regards, Eric Lambert - Front Office Manager

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