ibis budget Gennevilliers Asnières 2 stars

Customer review rating (ALL Rating) 3.9/5 524 reviews

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Description

Hotel extras

  • Close to Paris using public transportation

  • Free Private Parking

  • Restaurants nearby

  • Stade de France is a 15-minute drive away

  • Metro and RER within walking distance

Our accommodation(s)

Hotel location

ibis budget Gennevilliers Asnières

4 rue Georges Corète
92230 GENNEVILLIERS
France

GPS:48.917847, 2.307146

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wi-Fi
  • Breakfast

2 breakfasts

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  524 reviews

TripAdvisor Rating  3.5/5  283 reviews

Customer review rating 3.5/5

Gillian E. Couples - Confirmed reviews ALL

Quite far from a station but a good selection of bus stops nearby. The property could be tidied up as it is very untidy outside in the car park.

Dear Gillian E., Thank you for your review. We are pleased to hear that our selection of bus stops nearby was convenient for you. At ibis budget Gennevilliers Asnières, we strive to ensure that our guests enjoy a comfortable and pleasant experience during their stay. We appreciate your feedback regarding the tidiness of the property, and we take it very seriously. We are continuously striving to enhance the overall experience for all our guests in line with our property standards. We hope you choose to stay with us again soon and thank you again for your feedback. Kind regards, The ibis budget Gennevilliers Asnières Team

Never again.

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

We initially booked a room for 3 adults for a a duration of 5 days, even though we had a confirmed booking, our room was cancelled without notice 2 hours prior our arrival. Please note that we were at the hotel at noon and we were waiting for the receptionist to come back to his desk for 2 hours even though we mentioned on the online check in that we'll be at the hotel before 14h00. The receptionist was condescending and clearly stated that he cancelled our booking because he thought that we used the booking for visa purposes!!! And even asked us if it was our first time in France. We end up staying there only for one night and decided to changed hotel the following day. All in all, we were greatly dissatisfied and would not recommend Ibis budget Gennevilliers to anyone else. We hope that this message will be taken into consideration for future bookings so that this situation will not repeat itself with other guests.

Thank you for taking the time to share your experience with us. We apologize for any inconvenience that you experienced during your stay. At ibis budget Gennevilliers, we strive to provide our guests with a pleasant and comfortable experience, and it is clear we have not met that objective in your case. We take the feedback of our valued guests very seriously as it helps us ensure a better service in the future. We hope you can give us another chance to serve you better in the near future. Thank you for choosing ibis budget Gennevilliers and we hope for a better experience next time.

A few hiccups, but overall fine.

Customer review rating 3.0/5

Ra Couples - Confirmed reviews ALL

Problems checking in ‐ room not allocated, but sorted by friendly security guard. Air conditioning not strong enough, though understandable as it was a heat wave.

Dear RA_User_67, Thank you for taking the time to share your experience at ibis budget Gennevilliers Asnières. We appreciate your honest feedback and are glad that you found our security guard to be helpful when checking in. At ibis budget Gennevilliers Asnières, we prioritize our guests' comfort and satisfaction and understand that during a heatwave it can be challenging to maintain the right temperature in a room. We strive for excellence and hope you will come back to enjoy a more comfortable stay with us in the future. Thank you again for your comments, we look forward to welcoming you again soon! Kind regards, ibis budget Gennevilliers Asnières

Big shabby, staff are quite unpleasant

Customer review rating 2.0/5

Esg Business - Confirmed reviews ALL

Neighbourhood is quite nice, close enough to public transport to get into the city. Rooms are a bit cramped but clean and bed is comfortable enough. Kind of feels like a prison block with all the locked doors, codes, etc. Arrived back late one night and the keypad wasn't working. Security guard was deliberately being difficult and wanting to argue with us through the door. He then defeated the point of not letting us in, he came outside (defeats the point of locked door) to say "Do you want to bet with me that it works", to challenge our competency. He then failed to get the keypad to work, at which point he made himself look like a right fool. Bear in mind, we are two well groomed gentlemen in suits and ties and the guy was treating us like some random intruders, to give himself some excitement at 2am. Absolute idiot. On arrival at check-in, the desk staff attempted to scold me as I motioned to open the front door to the lobby when a couple with bags were struggling to get in. "No, no, no, please. If you do not know people, do not let them in". I, and others in the lobby proceeded to laugh, and I asked him if we were in a hotel or in some kind of securitised facility? The guys who work here have either been held at gunpoint multiple times, or they are simply idiots operating ridiculous policies.

Dear ENZO S., Thank you for taking the time to tell us about your experience at the ibis budget Gennevilliers Asnières. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Stay away from this hotel

Customer review rating 1.0/5

Zam Couples - Confirmed reviews ALL

Don't get fooled by the pictures shown on the website. The furnishings are quite old and the entire property has a stinky smell. The shower drains were filthy and has bad odour. The duvet, pillow cases were in pale yellow colour. No fan or air conditioning available in the rooms. The rooms are quite small and the sound proofing is not adequate with a busy road side by, you can clearly hear the vehicle noise and wont get proper sleep. Pay a couple more and save your stay in some other hotels.

Dear ZAM A., Thank you for taking the time to tell us about your experience at the ibis budget Gennevilliers Asnières. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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Other web-users rate our hotel

  • 361 reviews 7.1/10 Location
  • 522 reviews 5.4/10 Room
  • 440 reviews 7.7/10 Service
  • 278 reviews 5.5/10 Cleanliness
  • 128 reviews 6.5/10 Breakfast
  • 65 reviews 2.9/10 Amenities

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