Mercure Troyes Centre Hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 1,761 reviews

Mercure Troyes Centre Hotel - Image 1
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Description

Hotel extras

  • Hotel fully renovated in March 2023

  • In the downtown area 10 minutes from the factory shops

  • Paid covered car park (max. height 1.9 m). Upon reservation with the hotel.

  • Large outdoor terrace

  • A building with personality

Our accommodation(s)

Hotel location

Mercure Troyes Centre Hotel

11 rue des bas Trévois
10000 TROYES
France

GPS:48.292657, 4.079443

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

COTTON BAR

The COTTON BAR, our brand new champagne bar, welcomes you from 11am to midnight every day of the week. Every Sunday between 11:30am and 2pm, discover our BRUNCH (EUR 29/person) upon reservation.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,761 reviews

TripAdvisor Rating  4.5/5  1,034 reviews

Certificate of excellence 2023

Great stay

Customer review rating 4.5/5

Frances Couples - Confirmed reviews ALL

When travelling to the south of France this our preferred stop over. Well located for the town centre. The secure parking , relaxing surroundings and a warm welcome are first class.

Perfect stay and good service

Customer review rating 5.0/5

Yann Couples - Confirmed reviews ALL

Nice staff, great breakfast! We had the chance to get upgraded to a suite! Thank you !

Nice enough!

Customer review rating 3.5/5

John W. Couples - Confirmed reviews ALL

The hotel is very pleasant with modern well appointed rooms. But for the bar/reception staff would have given a higher rating but as silver member travelling with my wife we have always been offered 2 welcome drinks. This was not the case here and when I queried this was rather abruptly informed that their policy was to only offer one drink. Well so be it but we stayed in a Novotel the next night and were offered 2 welcome drinks. Inconsistent policy not well communicated!

Unfortunately we’ve had bad experience at Mercure in Troyes on 3/3/2024 and in both occasions the fire alarm started at 5.30 am

Customer review rating 3.0/5

Saleh A. Couples - Confirmed reviews ALL

See above

Another satisfying stay.

Customer review rating 5.0/5

Stephen R. Friends - Confirmed reviews ALL

Not my first visit and definitely not my last. Well located and easily accessible. The staff are very professional and do every thing to make one's stay as pleasant as possible.

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Other web-users rate our hotel

  • 662 reviews 9.1/10 Location
  • 1,039 reviews 8.7/10 Room
  • 915 reviews 9.2/10 Service
  • 14 reviews 5.6/10 WiFi
  • 634 reviews 8.4/10 Comfort
  • 515 reviews 8.9/10 Breakfast
  • 347 reviews 9.4/10 Vibe
  • 253 reviews 8.9/10 Cleanliness

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