Novotel Lille Centre Gares 4 stars

Customer review rating (ALL Rating) 4.4/5 871 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Gourmet bar with fresh and homemade cuisine.

  • Meeting room for 6 people that can be rented for 1/2 day

  • Just 2 minutes from Lille Flandres and 5 minutes from Lille Europe

  • Fitness center.

  • Gare Lille Flandres car park very near the hotel.

Our accommodation(s)

Hotel location

Novotel Lille Centre Gares

49 rue de Tournai
59000 LILLE
France

GPS:50.634167, 3.07411

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Gourmet Bar Lille

Enjoy a new culinary experience at the Gourmet Bar. Burgers, regional specialties and friendliness are on the menu at this new living space. Discover it today!

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  871 reviews

TripAdvisor Rating  4.0/5  967 reviews

well located close to both train stations and city center

Customer review rating 5.0/5

Nico O. Business - Confirmed reviews ALL

Nice hotel, welcoming and friendly team member.

Dear Nicolas P., We very much appreciate your comments regarding your stay at the Novotel Lille Centre Gares. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

excellent stay

Customer review rating 5.0/5

Jocelyne M. Couples - Confirmed reviews ALL

staff is very friendly, the restaurant offers good local cuisine, the room is perfect, very calm and spacious. very good location also, near Grand Palais and city center.

Dear Jocelyne M., Merci pour cette superbe note , Notre équipe travaille dure chaque jour afin de vous offrir un service toujours plus chaleureux mais surtout qualitatif , Ainsi , lire vos retours plus que positifs à notre égard est notre plus belle récompense , Nous vous souhaitons une très belle journée La réception

Well located hotel, not fulfilling other promises

Customer review rating 3.0/5

Jogi Families - Confirmed reviews ALL

We booked a family room for 4 in the hotel. This room was only slightly larger than a normal room and the sofa was turned into an extra bed. By this you were barely able to turn in the room. The bathroom was ok and a separate toilet really is a blessing. For a family room the location directly above the hotel terrace is quite a strange choice. Even on a rainy winter evening smokers and drinkers are crowding on the terrace and it's very loud. This caused quite some trouble to get the kids and ourselves to sleep. Breakfast is simple and sufficient.

Well located, clean, quiet and very friendly.

Customer review rating 4.5/5

Diarra A. K. Solo - Confirmed reviews ALL

It’s always a real pleasure to stay at this hotel. The staff is very friendly and available. Great service. Rooms are clean and quiet The BEST Novotel I ever stayed in Lille. Please keep up the excellent work. See you in June ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Cher Mr Diarra Assane K., C'est un immense honneur pour nous de lire votre superbe commentaire à notre égard , Nous sommes toujours très content de vous accueillir et nous ferons notre maximum pour vous satisfaire à chacun de vos séjour ( en prévoyant quelques allumettes en réception par exemple :) ) A très bientôt Monsieur K. , Belle Journée La réception

Pleasant staff, poor rooms

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

The rooms were a little dated despite the lobby being very nice and up to date. The first room we were given was unclean. We open the bedsheets to find a used tissue and pubic hair in the bed. This was very alarming, we called staff and they were happy to let us move rooms but it definitely disappointed.

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Other web-users rate our hotel

  • 430 reviews 8.7/10 Location
  • 608 reviews 6.2/10 Room
  • 638 reviews 9/10 Service
  • 5 reviews 9.1/10 WiFi
  • 326 reviews 8.1/10 Breakfast
  • 198 reviews 5/10 Cleanliness
  • 156 reviews 5.8/10 Vibe
  • 13 reviews 3.8/10 Wellness Area

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