ibis Preston North 2 stars

Customer review rating (ALL Rating) 4.1/5 1,255 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Free on-site parking for all hotel guests

  • Located just off the M6/M55, with easy access to Blackpool

  • 2 fully-equipped meeting rooms which accommodates 35 guests

  • Restaurant serves a choice of international cuisine

  • Pet friendly hotel

Our accommodation(s)

Hotel location

ibis Preston North

Ibis Preston North, Garstang Road
PR35JE PRESTON
United Kingdom

GPS:53.8003, -2.71522

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Ibis Restaurant

Non contractual photo

Our hotel restaurant serving up mouth-watering pizzas and sides. Indulge in our Meat Feast Pizza and pair it with crispy garlic bread and chips for a satisfying meal. Join us for a delicious dining experience!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,255 reviews

TripAdvisor Rating  3.5/5  996 reviews

Nasty Rooms with sticky floors 🤢

TripAdvisor rating 2.0/5

bellamooks Couples - TripAdvisor review

I’ll start with the positives. * reception staff were really pleasant, nice and helpful * plenty of parking * bar and restaurant area clean and modern with good bar prices. Now the negatives * Dated rooms (in itself isn’t a problem if it’s clean but..) * room was filthy, you just could not feel clean in it. The flooring had the feel of an old nightclub that you stick too * Basic cleaning just hadn’t been done at all. Corners of the room looked like it was growing blue mould (photos attached) and all kinds of stains on the walls * only 2 pillows for 2 of us, I’m ok with just one but had to go reception to ask for another. * would of asked to be moved but my friend who was also staying there had the same issues with her room (and apparently smelt very bad) and her next room was just as filthy just without the smell so we didn’t see the point. * due to the state of the room wasn’t sure about how clean the bed was but luckily had brought a throw with us which made me feel better * room very hot with no way of turning down the temperature. Have stayed in a few ibis and they are usually great but I think this is the dirtiest place I’ve ever stayed. I don’t expect a lot but basic cleaning isn’t much to ask. Would not recommend and glad it was just for 1 night.

Ideal location

Customer review rating 4.0/5

Linda N. Couples - Confirmed reviews ALL

We have stayed here many times, and will continue to do so. It is perfectly situated for us and the prices are reasonable. However, over the years (about 15), we have noticed a slow decline in the cleanliness and overall presentation of the hotel. The staff are always lovely and the rooms very comfortable but we feel the place needs a good clean and a bit of a makeover.

Dear STEPHEN N., We very much appreciate your comments regarding your stay at the ibis Preston North. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Terri Lord General Manager

Ok stay, but good location

Customer review rating 3.5/5

Elaine Families - Confirmed reviews ALL

Staff were amazing and really helpful, I would say the rooms need updating with USB Plug sockets. Windows need attention as a draft come in and the rooms are cold. The heater comes on when you put your card in, I know this is a saving scheme but not powerful enough to warm the room on a cold day. Breakfast is over priced at £12 per person but it was ok.

Dear ELAINE J., We very much appreciate your comments regarding your stay at the ibis Preston North. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Terri Lord General Manager

Well located

Customer review rating 3.5/5

Anonymous Solo - Confirmed reviews ALL

Easy check in & very early checkout. Comfy room.

Dear CARYS W., We very much appreciate your comments regarding your stay at the ibis Preston North. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Terri Lord General Manager

I don't think we'll return

Customer review rating 2.0/5

Debbie Couples - Confirmed reviews ALL

Welcoming staff, clean, comfortable bed but room had slight whiff of sewage and the heating didn't work/wasn't on so it was chilly.

Dear DEBBIE H., Thank you for taking the time to tell us about your experience at the ibis Preston North. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Terri Lord General Manager

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Other web-users rate our hotel

  • 428 reviews 9.2/10 Location
  • 1,169 reviews 5.7/10 Room
  • 1,055 reviews 9.3/10 Service
  • 12 reviews 9.2/10 WiFi
  • 671 reviews 4.5/10 Cleanliness
  • 379 reviews 8.4/10 Breakfast

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