Hotel addressGarstang Road
PR3 5JE PRESTON
How to reach the hotelGPS :N 53° 48' 1.08'' W 2° 42' 54.79''
Contact the hotel
- Tel. (+44)1772/861800
- Fax. (+44)1772/861900
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ibis Preston North - hotel reviews in Preston
Hotel code: 3162
Accorhotels.com customer reviews in partnership with TripAdvisor
"Check your room thoroughly"
4th September 2013, lez75, Tamworth, United Kingdom
My wife and I visited the Preston hotel in what should have been a 2 night stay, but turned out to be 1 night only. for this reason I am asking for a nights refund. we found blood stains on the mattress topper. We made our complaint, and was assured it would be dealt with, but it wasn't. Due to this we checked out 1 day early. The girl on the main reception thought it amusing. I have asked for a nights refund, but guess what? Customer services have not got back to me.View management response »
Management responseSorry to hear that you were disappointed with your stay at Ibis Preston North. This matter has been looked into. As you would not provide a contact number to discuss this matter with myself I have been waiting for you to call the hotel. I would very much like to discuss the matter with you in person and would appreciate it if you would email me on firstname.lastname@example.org or call on 01772 861 800Regards Beverley Derbyshire
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Hotel classifications (1 to 5 stars for France) correspond to criteria laid down by local regulations.