ibis Cardiff Gate - International Business Park 2 stars

Customer review rating (ALL Rating) 4.1/5 781 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Located in Cardiff Gate International Business Park

  • Fogg's Restaurant serves a choice of international cuisine

  • Dedicated meeting room capable of accommodating 25 guests

  • Easy access to and from the M4 Motorway at north Cardiff

  • Nearby services include Starbucks, ASDA, McDonalds and more

Our accommodation(s)

Hotel location

ibis Cardiff Gate - International Business Park

Malthouse Avenue, Cardiff Gate Business Park, Pontprennau
CF238RA CARDIFF
United Kingdom

GPS:51.53965, -3.130482

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Ibis Restaurant

Non contractual photo

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  781 reviews

TripAdvisor Rating  4.0/5  789 reviews

Was a fantastic place to stay

Customer review rating 5.0/5

Mr's L. Couples - Confirmed reviews ALL

Staff was really nice and helpful. Was very clean.i thought being a dog place it would not be that nice. But was very surprised how clean and lovely it was. Would go back there again

4miles out of city centre. Lovely stay

Customer review rating 5.0/5

Debbieveck Friends - Confirmed reviews ALL

Staff were really friendly they went above and beyond. Excellent

Dear DEBY V., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest regards, Anakha Ibis Cardiff Gate Team

good stay

Customer review rating 5.0/5

A. Couples - Confirmed reviews ALL

staff were very friendly and helpful.

Dear A., We very much appreciate your comments regarding your stay at the ibis Cardiff Gate - International Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest regards, Aishwarya Reception team member Ibis Cardiff Gate Team

It is like a care home.

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

Food was cold..., Hotel is like a hostel.

Dear RONAL T., Thank you for taking the time to tell us about your experience at the ibis Cardiff Gate - International Business Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kindest regards, Anakha Ibis Cardiff Gate Team

Great hotel but some negatives

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Staff were very friendly and helpful. Room was comfortable and everything worked fine. Negatives this time were that someone had a barking dog in one of the other rooms, someone was using marijuana in one of the other rooms (the smell in the corridor was very strong), one night people were shouting and banging doors until 2.30am, and the microwave and fridge that were previously in reception for guests to use had been removed.

Dear BENJAMIN G., Thank you for taking the time to share your experience with us. We greatly appreciate your kind words about our friendly and helpful staff, as well as your acknowledgment of the comfort of your room. However, we sincerely apologize for the inconveniences you encountered during your stay. It's disheartening to hear about the disturbances caused by noise and odors from other guests. Please know that we take such matters seriously and are working to prevent similar issues in the future. Additionally, we apologize for any inconvenience caused by the removal of the microwave and fridge from the reception area. These amenities were previously available for council guests, and we understand their absence may have impacted your stay. Your feedback is invaluable to us, and we will use it to improve our services and ensure a more enjoyable experience for all our guests. We hope to have the opportunity to welcome you back and provide you with the exceptional stay you deserve. Thank you for choosing our hotel. Sincerely, Anakha Reception Tea,m Ibis Cardiff Gate Hotel

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Other web-users rate our hotel

  • 401 reviews 8.4/10 Location
  • 907 reviews 6.3/10 Room
  • 766 reviews 8.6/10 Service
  • 25 reviews 8.1/10 WiFi
  • 427 reviews 6.5/10 Cleanliness
  • 314 reviews 5.3/10 Breakfast
  • 148 reviews 3.7/10 Food
  • 44 reviews 3.8/10 Bar

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