ibis Dinant Centre 3 stars

Customer review rating (ALL Rating) 4.5/5 1,543 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Bike rental a few meters away. Adnet cycle http://www.cycles-adnet.com/

  • Terrace overlooking the Meuse

  • A 5min walk from downtown https://www.valleedelameuse-tourisme.be/

  • 20min from Namur and Han-sur-Lesse http://www.grotte-de-han.be/fr

  • City map available

Our accommodation(s)

Hotel location

ibis Dinant Centre

Rempart d'albeau 16
5500 DINANT
Belgium

GPS:50.254172, 4.915252

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

BAR

Enjoy a wide selection of international drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,543 reviews

TripAdvisor Rating  4.0/5  1,119 reviews

Certificate of excellence 2023

Customer review rating 5.0/5

Adelaida C. Families - Confirmed reviews ALL

We came from USA to meet with family we had not seen in 2 years and the hotel lobby and employees made it a very good experience for our families.

Dear Adelaida, Thank you for taking the time to share your feedback. It's wonderful to hear that our lobby and team contributed positively to your family reunion after such a long time apart. With regard to your comment about room allocations, our hotel policy does indeed accommodate a maximum of two persons per room for comfort and safety, in line with industry standards. We understand that this can be a challenge for larger families and appreciate your flexibility. Our team is always eager to assist in making arrangements as seamless as possible. We hope to have the opportunity to welcome you back for an even better stay in the future. Best regards. Degives Véronique, Manager

Love the hotel, but people kept smoking in their rooms

Customer review rating 3.5/5

Chris Business - Confirmed reviews ALL

It is almost hard to blame the hotel, but I had to on multiple occasions go down to the front desk to ask them to please get other guests to stop smoking. There are signs in the rooms, but maybe they just got overlooked? Maybe other guests were just too lazy to walk outside? It was cold. The hotel staff were kind to go up and track down the people smoking, but I have my doubts the guests would have ever stopped if I didn't go down to complain. Maybe the hotel could put more prominent signs to hopefully deter people from smoking in their rooms?

Dear Chris, Thanks for your comment about your stay. We're glad to hear that you appreciated the room quality and found our hotel to be a pleasant place to stay. Our team is committed to providing a comfortable environment, and we're pleased that you noticed our efforts. Regarding the issue of smoke in your room, we sincerely apologize for the inconvenience this caused during your stay. We are a 100% non-smoking hotel and take this policy very seriously. Please be assured that we endeavor to ensure all guests respect this rule to maintain a comfortable atmosphere for everyone. We appreciate your suggestion to reinforce our no-smoking signs and will take this into consideration to improve our guests' experiences. It's feedback like yours that helps us to enhance our service and facilities. We hope to see you again in the future. Kind regards, Gregory SEE-CHIM, AFOM Manager

Good stay

Customer review rating 3.5/5

Breton Business - Confirmed reviews ALL

The location was great, the breakfast was a little expensive

Dear Guest, Thanks very much for your review. We're delighted to hear that you appreciated our convenient location, a feature we're quite proud of as it allows our guests to enjoy the charm of Dinant just a short walk away from the hotel. We also understand that you found our breakfast a bit on the pricier side; we strive to provide a variety of options and our guests can also opt for a simpler coffee and croissant for a lighter start to the day. Your feedback about the space in the room is duly noted, and while our rooms are designed to optimize space and comfort, we regret any inconvenience this may have caused you. We do hope that we will be able to welcome you back on a future occasion. Best regards, Gregory SEE-CHIM, AFOM Manager

Ok

Customer review rating 3.0/5

Julien Couples - Confirmed reviews ALL

ok; but basic service : no bottle of water in room, no hairdryer, no locker,... For the rest - quite ok

Dear Julien, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We're glad to hear that your overall experience was quite satisfactory. It's a pleasure to note that you found our services to be agreeable. Regarding the amenities, we would like to clarify that hairdryers are indeed available in each room, as detailed in our information sheet. We apologize for any inconvenience this may have caused should there have been any oversight in providing these during your stay. As for the provision of bottled water and a safe, while we currently do not offer these in the rooms, we understand the convenience they bring and will consider your comments for future improvements. Nonetheless, we are always eager to ensure our guests' comfort and our reception is available 24/7 to assist with any needs. We appreciate your input and would be delighted to welcome you back for an even more enjoyable stay in the future. Warm regards. Cyrielle GRECK, General Manager

Well located, nice view

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Nice room and shower Very good breakfast

Dear Guest, We appreciate that you took the time to share your experience with us. We are pleased to have received a 100% rating from you. We hope to welcome you back in the future. Best wishes, Cyrielle GRECK, General Manager

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Other web-users rate our hotel

  • 1,083 reviews 9.3/10 Location
  • 1,319 reviews 6.3/10 Room
  • 1,150 reviews 9.4/10 Service
  • 18 reviews 8.1/10 WiFi
  • 932 reviews 8.8/10 Breakfast
  • 466 reviews 8.7/10 Cleanliness
  • 127 reviews 8.7/10 Bar

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