Hotel - Mercure Sao Paulo Pinheiros Hotel
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Mercure Hotel

Mercure Sao Paulo Pinheiros Hotel

Rua Capote Valente 500  Pinheiros 
05409000  SAO PAULO
BRAZIL

917 reviews
TripAdvisor Rating Based on 917 reviews
Best price guarantee
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Select your dates 260.00 BRL
Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
  • Indoor heated pool
  • Fitness centre
  • Languages spoken at the hotel
    • Portuguese

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
  • Languages spoken at the hotel
    • Portuguese
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-24:00
    • Opening hours : Week-end 06:30-24:00

Business services

  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Apartments fitted with 32" LCD TV, 2-seater sofa, desk, minibar, microwave, safe, central A/C, WIFI, cooking utensils, hairdryer and shaving mirror in the bathroom.

  • 199 rooms
  • 80 non-smoking rooms
  • Crib on request
    • Pulse air
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Minibar
    • Microwave in room
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Sao Paulo Pinheiros Hotel

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 917 reviews

paulojungercarvalho 2016/09/17
« Among friends »

I felt once more as if I were really among friends. The hospitality and liability of the staff is not to be forgotten. I do thank Jessica Cunha for being so charmingly helpful. Fiama would also greet us and introduce us every morning to a large room to take our breakfast. Quite a breakfast by the way! Thanks to Mr Lavor also.

, Guest Relations Manager at Mercure Sao Paulo Pinheiros Hotel, responded to this review

Dear Mr. Carvalho, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Patrícia Mendes Quality - Mercure SP Pinheiros

caracol16 2016/01/22
« Nice hotel for a business trip »

I had a good experience. Spent 1 night at his hotel for a business meeting. Good location, nice breakfast, clean rooms and nice staff. Room is not super big but it is fine for a business stay. Experience was good and reccomend.

, Gerente de relações com clientes at Mercure Sao Paulo Pinheiros Hotel, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Patrícia Mendes Quality - Mercure SP Pinheiros

AZIZc230 2015/10/18
« bad services »

the bed services was very poor. It happened just once in three days, the shower was broken and the air condition wasn´t working. The location of the hotel is perfect for me and my wife and is the second time that we´ve been there. I´ll be back next month for the same hotel expecting an improment in the room service.

Mirwais Z 2015/06/15
« Great service and great room with a view »

Staff very attentive, bar service was great, good caipirinhas, good bar menu. Rooms are in fact mini apartments with a bedroom and a small 'reception' area. I was impressed by the service of the staff in this hotel.

Pinheiros, Gerente at Mercure Sao Paulo Pinheiros Hotel, responded to this review

Thank you for your feedback. We had a great satisfaction do get you here at Mercure Pinheiros. We hope to have you here soon, Sincerely, Mercure Pinheiros

Calebe V 2015/04/02
« Peaceful place »

The rooms are good and the overall service was nice. It wasn't better because the room safe was not working and the elevators takes forever. The breakfast is was good during the week but impossible to find an empty spot on the weekend.

Angelique_Raguet, Manager at Mercure Sao Paulo Pinheiros Hotel, responded to this review

Dear Calebe V, Thank you very much you’re the time devoted to our hotel Mercure Sao Paulo Pinheiros. I hope that you had time to try the charming pool as well. I am happy to see that you liked the room and the service. I am very sorry about the safety box. Please, next time, don’t hesitate to call the reception team, they will help you with pleasure. I hope to see you again in our hotel.

BusTravelUK77 2014/11/13
« Rooms ok but terrible service »

No-one on reception speaks English. I was ignored at check-in and then endured the rudest check-in I have ever experienced. Asking for a taxi or any form of help is an issue. Location isn't great. Rooms are ok with a separate bedroom area (just enough space to walk around the room), dubious stains on the sofa, you're expected to microwave water if you want a hot drink. Cleaning services weren't the best.

Pinheiros, Gerente at Mercure Sao Paulo Pinheiros Hotel, responded to this review

Dear BusTravelUK77, Thank you for your feedback. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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