Hotel - Novotel Manchester Centre
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Novotel Hotel

Novotel Manchester Centre Hotel

21 Dickinson Street 
M1 4LX  MANCHESTER
UNITED KINGDOM

1,543 reviews
TripAdvisor Rating Based on 1,543 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • Spanish
    • Polish
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Sauna in bathroom
  • Golf (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Outdoor tennis court  (Nearby)
  • Other sports activities (Nearby)
    • Football (Nearby)
    • Skating rink (Paying, Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 8 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 164 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • 15 family rooms
  • 18 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • Ice machine
    • 220/240 V AC
    • Data port in room
    • Sauna in bathroom
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Automatic temperature control
    • TV with on-screen billing info
    • Pay per view channel(s)
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Novotel Manchester Centre

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 1,543 reviews
Luigi M 2017/05/21
« Charged twice for 1 night »

The hotel itself is ok. Centrally located near China town. It has no car park but uses the Q Park facility nearby. Staff were ok but my real issue is that they charged me twice for the same nights stay. The second payment came out 24 hiurs after I had left the hotel which bringd into question the managment of the facility and the security of your credit card. Only found out when I went online to make a credit card payment. Rang the hote up and they needed a stack of information.

H9480RFam 2017/04/18
« Tiny toilets and no room cooling »

Very disappointing hotel that is rated with 4 stars. Only way to cool down the room was to open the window and then be subject to outside noise. This is a known issue but the hotel do not advertise that they have a faulty 'product'. Take a set of earplugs if you plan to stay here. I'm a silver card member and hav stayed at other Accor hotels.

Mathieu B, General Manager at Novotel Manchester Centre, responded to this review

Thank you for taking the time to tell us about your experience at the Novotel Manchester Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that I have passed on your concerns to the technical manager who has advised me that the new chiller is fully installed in the hotel and therefore this should eliminate any issues with the temperature of the bedrooms. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mathieu Batut

TimothyBr 2017/04/12
« Best front desk staff you can possibly wish for! »

I spend many nights in many different hotels every year for business travel, so I can easily compare. I have to say that this is the best front desk staff experience I have had in over 15 years of business travel. With a special thank you to Craig, Yoana, and Mantas @ the front desk, you are a great team!

Mathieu B, General Manager at Novotel Manchester Centre, responded to this review

Thank you for taking the time to review the hotel and it's facilities, I am delighted that you enjoyed your stay and in particular the service which you received from the front desk team. It is always a pleasure to receive such positive feedback and I will certainly pass this on to the whole team, we look forward to welcoming you back in the near future, Kind regards Mathieu Batut

Rajnesh D 2016/12/29
« Novotel Manchester Centre Is Not Good Value For Money »

I definitely have nothing against the hotel . I didn't have any sort of issues during my stay there but I am sure that this hotel is not good value for money at all. It was little difficult for me to understand (with my limited and amateur knowledge about hotel industry) why this hotel was branded as Novotel in chain of accorhotels

Iain B, General Manager at Novotel Manchester Centre, responded to this review

Thank you for taking the time to review the hotel, I am delighted that you did not have any issues during your stay with us. Novotel Manchester Centre is part of the Accorhotel group, the eXchange bar and lounge is individual to this hotel but the bedrooms and services provided are in keeping with the Novotel and Accorhotel brand. Once again thank you for sharing your comments and we look forward to welcoming you back in the near future, Kind Regards, Iain Black

Ncfcboy64 2016/12/18
« Good base for Manchester visit »

Great hotel in central position in Manchester. Rooms excellent and reception staff very good. Downsides on this trip were no ability to make a hot drink in room due to plug socket being turned off but being behind fridge so couldn't reach it!! Also breakfast table we were put next to staff point so very noisy and hearing conversations from the staff about wanting to leave the place!!!

Iain B, General Manager at Novotel Manchester Centre, responded to this review

Thank you for taking the time to review the hotel and it's facilities, I will pass on your comments to the team in particular to the Food and Beverage Manager regarding your breakfast experience. I do hope this did not impact on your stay too much, We appreciate your feedback and look forward to welcoming you back in the near future, Kind regards Iain Black

lindafrogrussell 2016/11/12
« Manchester Trump Up »

All good except food portion at Dinner too large and main course tasted bland. Problem with the bill. But wonderful room at least I could watch Trump winning in horrified comfort. The responce to my request for fruit tea was carried out promptly.

Iain B, Manager at Novotel Manchester Centre, responded to this review

Thank you for taking the time to review the hotel and it's facilities, I am delighted that you enjoyed your stay with us. I will pass on your comments regarding your food to the head chef and food and beverage manager. We look forward to welcoming you back in the near future, Kind Regards, Lisa Howard

jayneb486 2016/11/09
« Jayjaz »

Quick check in was easy and room was ready at the time requested. We had asked for a room away from the road and this we got. The room was clean and the bed comfortable. There were tea & coffee making facilities but we could have done with more milk, although there was a small fridge which was a bonus. Will be staying again

Iain B, Public Relations Manager at Novotel Manchester Centre, responded to this review

Thank you for taking the time to review the hotel and it's facilities, I am delighted that you enjoyed your stay with us. We look forward to welcoming you back in the near future, Kind Regards, Lisa Howard

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