Hotel - ibis Liverpool Centre Albert Dock - Liverpool One
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Ibis Hotel Hotel

ibis Liverpool Centre Albert Dock - Liverpool One Hotel

27 Wapping 
L18LY  LIVERPOOL
UNITED KINGDOM

1,546 reviews
TripAdvisor Rating Based on 1,546 reviews
Best price guarantee
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From 44.00 GBP Non member rate
From 41.80 GBP Member's rate Members’ Rate, join while you book
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Members’ Rate, join while you book
Select your dates 44.00 GBP
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Electric car recharging units
  • Dry cleaning / Ironing

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

  • 192 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • Crib on request
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Bathroom doors 32 inches wide
    • Radio in room
    • Crib on request
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Our customer reviews for ibis Liverpool Centre Albert Dock - Liverpool One

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 1,546 reviews
Lucy A 2017/02/20
« excellent location »

We stayed three nights and it was very good value for such a central location. Had a great view over the docs and could walk everywhere easily. Staff were friendly and we had a very comfortable nights sleep. It was also very quiet.

Reimo M 2017/02/18
« We have mini vacation in liverpool! Location was very Good, 5 minutes to Liverpool One bus station and Albert Dock. »

Staff was very friendly and helpful. Perfect stay with child. We had family room and there was enough space for all of us. Shopping center is about 5 minutes walking. Also cheap price for staying 3 nights

IbisLiverpool, Team Leader at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this review

Dear Guest, Thank you for taking the time to share your experience. I'm happy that you enjoyed your stay in Liverpool! I'm glad that you found our location at the Albert Dock convenient and our prices reasonable. We hope we get the chance to welcome you back again in the future. Go direct to our website for the best prices. Regards, Stephen Maddison Team Leader

Robert B 2016/11/28
« Short Break »

On arrival given rooms in new part of hotel. Rooms were very good but we experienced problems with heating. We were with two other couples who also had heating problems. We were given alternative rooms on the second floor where we had stayed the previous year. Staff were excellent and in particular Catherine who went out of her way to help and advise us. We enjoyed the breakfast although it may be slightly overpriced. The evening meal in the restaurant was very good. .We would still return to this hotel and would certainly recommend it to family and friends.

IbisLiverpool, Manager at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this review

Dear Guest, I thank you for your personal feedback. I was extremely pleased to read the summary of your comment in such words of praise about our staff.We genuinely put a lot into exceeding our guests expectations and I am truly glad to hear that we have achieved our aim with you.Thank you for recommending us so well. Best regards, Prashant Shewale

vern f 2016/11/26
« Good luck trying to leave the car park »

The car park exit has 2 x barriers. They dont open. You can press the button and wait for ages, they wont open. Even a chat to the reception staff to let them know you plan to leave and could they open the gate doesnt make any difference. Such a simple task, made very complicated :-)

IbisLiverpool, Manager at ibis Liverpool Centre Albert Dock - Liverpool One, responded to this review

Dear Guest, Thank you for taking the time to share your experience with me and please accept my sincere apologies that your experience on this occasion was not to expectations. Rest assured your feedback will be addressed in order for improve in the areas of concern and I fully appreciate your disappointment and immediate action has been taken following your feedback. Please do contact me directly if I can be of any further assistance on 01517069800. Many Thanks, Prashant Shewale

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