ibis Glasgow City Centre hotel

"Business Trip"

21st May 2012, Inn_12, London, United Kingdom

This is a good quality budget hotel. The rooms was clean and comfortable and the basic was of reasonable standard.

"60th birthday treat"

17th May 2012, barker930, Bradford, United Kingdom

We spent three nights at the Ibis Glasgow as a birthbay treat. We had no problems at all with the hotel after all we were only sleeping there and spending the days sight seeing.The breakfast was very goodCheers

Management responseDear Mr/s BarkerThank you for staying with us during your celebrations, I am glad you enjoyed your stay and hope you will come again for your next birthday.Kind regardsJanice FisherGeneral Manager
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"Good Budget Hotel"

4th May 2012, Iain2012, London, United Kingdom

Hotel provides simple, clean rooms with food available if required. Staff are friendly and helpful and location is ideal for Glasgow city centre. Two quibbles - it would have been good if staff had asked the large party of single men - probably contractors - sitting drinking in the bar/restaurant to make less use of the "f" word: pillows are too bouncy to provide proper support.

Management responseDear SirThank you for taking the time to add your comments onto the site. I will ensure that the team learn from your feedback to ensure everyone has an enjoyable stay.I do hope we can welcome you back soon.Kind regardsJanice FisherGeneral Manager
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"SECC show"

19th April 2012, supergran57, Dumfries, United Kingdom

Have stayed in Glasgow Ibis several times in the past but now it is in need of freshening up. Tired paintwork, carpets and bedding. First time we had breakfast in the hotel and found if OK. Food replenishment was slow; had to ask for plates and waited for the freshly cooked eggs as the tureen was empty.

Management responseDear MadamThank you for adding your experiences onto the site, these are great for us to learn and improve from. Do watch out for some great changes coming to the Ibis brand this year. I am sure you will be pleased and I hope I can welcome you back and ensure you have a trouble free stay.Kind regardsJanice FisherGeneral Manager
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"Good exeperiance"

16th April 2012, prasadshivalkar, Mumbai (Bombay), India

Good stay... we both have enjoyed. It is a good located hotel in Glasgow also good budgeted syay. staff are friendly & helpful. Rooms too are clean & well meintained

Management responseDear SirI am glad you and your wife both enjoyed your visit to Glasgow, sorry the weather was not as warm but I am glad our welcome was.Kind regardsJanice FisherGeneral Manager
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"weekend in Glasgow"

12th April 2012, Warrington, United Kingdom

My family and I have always stayed at Ibis wherever we go. We know what to expect which is good customer service, excellent breakfast and peaceful night. We loved the services in Glasgow.

Management responseDear Sir/MadamThank you so much for your kind words, I will share them with our team who are very proud to serve you.Do return to Ibis Glasgow soon.Kind regardsJanice FisherGeneral Manager
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"poor standard"

5th April 2012

The room was very basic, bed was uncomfortable. There was only one satchet of coffee and one tea bag in the room. The breakfast offered little choice for its £7.50 price tag. The eggs were cold. There were only eggs, a small spoonful of beans and bacon left. The orange juice had run out and despite after asking staff twice, and being assured twice that it was just about to be replenished, after half an hout we gave up. Staff barely lifted there head to address you

Management responseDear Sir/MadamI am very sorry to hear about your disappointing breakfast experience. I can assure you that this is not the type of service we would be proud to offer.In regards the tea/coffee facilities in the rooms we are always happy to offer extra on request.I do hope we get the opportunity to welcome you back to Ibis Glasgow in the future.Kind regardsJanice FisherGeneral Manager
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"Convenient"

30th March 2012, PJenReading, Reading

I was accompanying my daughter on a visit to Glasgow University. The hotel was conveniently situated and met our needs perfectly.My only complaint is that the breakfasts really need to be re-thought. Perhaps drop the not very good cooked breakfasts and concentrate on doing simple breakfasts well.The only small complaint I have about the rooms (and this has been the same in every ibis hotel) is that the room lighting is very bright. So you either have the lights off or they are extremely harsh. If you wake up during the night for the loo, for example, who wants the brightest possible bathroom light to wake then up fully when you intend to go straight back to bed?

Management responseDear MadamThank you for your suggestions about breakfast and the lighting in the room, we are always glad of feedback as this will help us improve for the future.I do hope you will stay with us again.Kind regardsJanice FisherGeneral Manager
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"Week- end away"

30th March 2012, moonraker2, night

We stayed at the ibis for my husbands 65birthday with two daughters and husbands had a lovely time rooms were very clean and comfortable within walking distance of bars ect would stay here again thanks Ibis for a very enjoyable time

Management responseDear MadamThank you for choosing to stay at Ibis during your celebrations. I do hope you have many more.Kind regardsJanice FisherGeneral Manager
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"Weekend in the IBIS hotel"

24th March 2012, Dublin, Ireland

The IBIS hotel in Glasgow is a great place to stay in the city centre it's close to everything and the staff are friendly.

Management responseDear Sir/MadamThank you for your kind words, I consider this high praise coming from the friendliest place in the world.I do hope you will be a frequent visitor to Glasgow.Kind regardsJanice FisherGeneral Manager
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"Reasonable price"

8th March 2012, London, United Kingdom

Changed rooms two times. The first room had a very strong smell of cigarette. The second was dark with brick wall view. ;-( And the third one was ok. Please get advice from a receptionist when you do check in.

Management responseDear SirThank you for your comments, our recepetion team are always able to make suggestions and I am glad they were able to resolve yours.I look forward to welcoming you to our hotel again in the future.Kind regardsJanice FisherGeneral Manager
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"Great Stay"

20th February 2012, Rawalpindi, Pakistan

Stay had been really good...bathroom and rooms were well maintained and clean, but the beds were too hard for comfort, by addressing this, rating can easily go upto excellent as far as I am concerned. Its proximity to city center and central rail station makes it a very good choice to stay. Overall enjoyed my stay and will stay there again if ever had to travel to Glasgow. Cheers

Management responseDear SirThank you for your kind words about the hotel, we hope to be able to share some very good news with you very soon on our new standard Ibis Beds.I do look forward to welcoming you back in the future.Kind regardsJanice FisherGeneral Manager
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"Value"

6th February 2012

Our third trip to Glasgow in a very short time, Friendly staff. fantastic value if you can book a couple of weeks ahead and surprisinly the the new menu was good value and breakfast was spot. For very little more money than Travel lodges or premier Inns We will be back in a couple of months and will stay again. Ps I am a wee bit fusy so well done Ibis

Management responseDear Sir/MadamIts great that you are going to be a regular guest, I am sure we will continue to meet your high standards and please never feel that you are fussy, we are always happy to help our discerning guests.Kind regardsJanice FisherGeneral Manager
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"bonne rapport qualité prix"

6th February 2012, Paris, France

the hotel is located in the western part of the centre which is easy to reach by feet.My room was clean and confortable. Perhaps, more information on how reach the hotel via bus could be improve the information on the nternet pagePlus, I would prefer free wireless from the guest.

Management responseDear Sir/MadamI am always grateful to hear from our guests on any improvements they can suggest and I thank you for taking the time to add yours to our site. I do hope you will stay with us again in the future.Kind regardsJanice FisherGeneral Manager
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"average"

26th January 2012

very unfortable bed, room had a bad odour. If your not expecting anything to flash its fine for a nights stay. good central location. no parking on site. 15 pound for secure parking a minute drive away though. Nice buffet breakfast.

Management responseDear Sir/MadamThank you for taking the time to add your comments to our listing. I am sorry you were disappointed with your bed and the odour in the room. I will pass on all your comments to our housekeeping team to help them improve for future.Kind regardsJanice FisherGeneral Manager
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"Very Central Place to Stay!"

23rd January 2012, Edinburgh

Stayed here for one night on a business trip to Glasgow. Location is very central, however when in the hotel there was no traffic noise so you wouldn't have known you were in the City Centre.The room was fairly good for price. I had a fairly good stay here. Breakfast dissappointed me however, the food available was not at the level I expected (and no mushrooms! :( )Great place to stay if you need a very central hotel in Glasgow.

Management responseDear SirThank you for sharing your comments on the site, all feedback we receive is greatly appreciated. I am glad you enjoyed your stay and I will pass on your suggestion about breakfast.If I can be of further assistance then please do not hesitate to contact me.Kind regardsJanice FisherGeneral Manager
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"festive break"

6th January 2012, Dumfries, United Kingdom

stayed here several times and have always found convenient, comfortable and a good standard. Disappointed on this occasion that when receptionist forgot to specifically say about breakfast service (not an issue, easy thing to forget) and we asked her later on our way out and she said served till 10am. As we had on previous visits been informed that breakfast was served till 12 noon, I asked if this was even on a Saturday and she confirmed it was. It was a shame that we had to get up earlier than we wanted so we could have breakfast but there were guests coming for breakfast later than 10 so we wonder if she gave us the wrong information and this had a negative impact on our enjoyment this time. Also, disappointed that there was no fruit salad on that day.

Management responseDear Sir/MadamThank you for taknig the time to post your experiences on our site, I am sorry that we let you down on this occasion. We do serve our early riser breakfast from 4am-6.30am and then a breakfast buffet from 6.30-10am Monday - Friday and until Noon on a Saturday and Sunday. Midweek we also have a late riser breakfast available from 10am - noon.I do apologise that we did not offer you the correct information at the correct time.I do hope that this will not deter you from staying again but please do not hesitate to contact me if I can be of further assistance.Kind regardsJanice FisherGeneral Manager
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"good cheap hotel"

17th September 2011, Falkirk, United Kingdom

good clean hotel staff pleasant ....... great value for money ..great shower in room ..a wee bit out of town ..cant really fault it ....its right next to police headquarters so felt very safe lol.......

Management responseHello Sir/MadamThank you for posting your comments here, it is always good to hear what we do well.Come back soon to Ibis Glasgow.Kind regardsJanice FisherGeneral Manager
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