Mercure Johannesburg Randburg Hotel 3 stars

Customer review rating (ALL Rating) 4.1/5 306 reviews

Mercure Johannesburg Randburg Hotel - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • - Conveniently located opposite Ferndale-on-Republic Shopping Mall

  • - Located 10 minutes from the famous 3 course Randpark Golf Club

  • - Outdoor pool

  • - Free parking

  • - Free WIFI

Our accommodation(s)

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Hotel location

Mercure Johannesburg Randburg Hotel

Cnr Republic road and, Brightwater Commons road, PO Box 2438
2125 JOHANNESBURG
South Africa

GPS:-26.098795, 27.990839

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

BREAKFAST ROOM ONLY

Breakfast can be enjoyed daily Monday to Friday ( 6.30 am-10.30 am) and on Saturday, Sunday and public holidays( 7.00 am-11.00 am).

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  306 reviews

TripAdvisor Rating  3.5/5  206 reviews

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Main lights was not working in my room and there was no towels and no shower cap . Please inspect your room before you allocate

Dear Joy D., Thank you for taking the time to tell us about your experience at the Mercure Johannesburg Randburg Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures with concerned departments to address the problems you reported and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Prisca HLATSHWAYO GENERAL MANGER

Excellent Service

Customer review rating 5.0/5

Trevor C. Business - Confirmed reviews ALL

Thanks, Lesidi for all your help.

Dear Trevor C., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Randburg Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prisca HLATSHWAYO General Manager

Well located and staff very attentive

Customer review rating 4.5/5

Neal P. Business - Confirmed reviews ALL

During my stay I found the staff were always friendly and prepared to assist as much as possible. Even when I experienced an issue with my allocated room on the Sunday evening it was no trouble and I was given an alternative and offered assistance to move.

Dear Neal P., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Randburg Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prisca HLATSHWAYO General Manager

WELL LOCATED

Customer review rating 4.0/5

Emmanuel Solo - Confirmed reviews ALL

IT WAS A BEAUTIFUL PLACE TO STAY BUT THE AIRCONDITIONER WAS NOT GOOD

Dear Emmanuel K., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Randburg Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Telavukosi Sondlani Front Office Supervisor

Well Located, nice rooms

Customer review rating 4.5/5

Terence M. Business - Confirmed reviews ALL

nice and quite environment

Dear Terence M., We very much appreciate your comments regarding your stay at the Mercure Johannesburg Randburg Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Prisca HLATSHWAYO General Manager

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Other web-users rate our hotel

  • 102 reviews 9.4/10 Location
  • 263 reviews 4.2/10 Room
  • 232 reviews 8.3/10 Service
  • 8 reviews 8.1/10 WiFi
  • 140 reviews 5.2/10 Cleanliness
  • 115 reviews 3.3/10 Comfort
  • 65 reviews 6.6/10 Breakfast
  • 57 reviews 3.5/10 Amenities

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