Hotel - Mercure Johannesburg Randburg Hotel
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Mercure Hotel

Mercure Johannesburg Randburg Hotel

Cnr Republic road and  Brightwater Commons road  PO Box 2438 
2125  JOHANNESBURG
SOUTH AFRICA

153 reviews
TripAdvisor Rating Based on 153 reviews
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Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Indoor heated pool  (Nearby)
  • Well-being (Nearby)
    • Jacuzzi (Nearby)
    • Massage (Nearby)
    • Solarium (Nearby)
    • Tanning salon (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in the communal areas (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Indoor heated pool  (Nearby)
  • Well-being (Nearby)
    • Jacuzzi (Nearby)
    • Massage (Nearby)
    • Solarium (Nearby)
    • Tanning salon (Nearby)
  • Golf course 18 holes  (Nearby)
  • Snorkelling/Scuba diving center  (Nearby)
  • Other sports activities
    • Athletics stadium (Nearby)
    • Badminton (Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Nearby)
    • Bowling (Nearby)
    • Darts (Paying)
    • Jogging track (Nearby)
    • Karting facilities (Nearby)
    • Skating rink (Paying, Nearby)
    • Squash court (Nearby)
    • Table tennis (Nearby)

Catering

  • 2 restaurant(s)
  • 1 bar(s)

Business services

  • 2 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Standard Room with 1 double bed - Comfortable room with air conditioning, bathroom, satellite TV, internet access, modem point, direct dial telephone, hairdryer & safe deposit boxStandard Room with 2 single beds - Comfortable room with air conditioning, bathroom, satellite TV, internet access, modem point, direct dial telephone, hairdryer & safe deposit box

  • 104 rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • Pulse air
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • WIFI in your room
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Johannesburg Randburg Hotel

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 153 reviews

nnkosi 2016/02/17
« worst experience »

worst experienced i have ever received since i have been using Mecure Hotels, I was mistreated in a very disturbing way, I have ended up paying extra money hence I thought my bill was paid in full. eish

Michelle C, General Manager at Mercure Johannesburg Randburg, responded to this review

Dear NNkosi Thank you for taking your time to share your feedback and for bringing this issue to our attention again. We do apologize that your experience at our hotel was not as expected. As discussed in previous conversations and email we have noted the steps that will follow. Kind regards, Michelle Cross General Manager

Early1960 2015/11/23
« Overnight stop »

We stayed at this hotel as a transit overnight stop from Cape Town to Nelspruit, The reception staff were helpful and friendly. They organized a taxi for us to go into the CBD. We decided to catch the Gautrain back, which saved time and money. There is a connecting bus service from the station at Sandton which terminates next to the hotel. The room was smaller than expected but very comfortable, The bathroom seemed a bit tired, but as the hotel is currently under going renovations this will probably be fixed then. The breakfast provided , at a reasonable cost, was lovely and plenty of it and the cooked portion was actually hot, something that I find a rarity these days. It is adjacent to the Brightwater Common shopping precinct where you can get evening meals. It is a safe area.

Thomas O 2015/02/18
« Mercure Randburg - OK »

Neat and clean, all things needed in room. Friendly reception and good service throughout. Shopping and restaurants near-by and safe, also at night. Parking in secure area at hotel. Price OK. Recommendation for JNB, easy to get to Pretoria as well.

Michelle C, General Manager at Mercure Johannesburg Randburg, responded to this review

Dear ThomasO We very much appreciate your comments regarding your stay at the Mercure Johannesburg Randburg. It is always a pleasure to receive positive feedback. Sincerely Michelle Cross General Manager

John P 2015/01/24
« Slipping standards »

I booked two business colleagues in two rooms both reported shortcomings in cleanliness of the room and worn , grubby bed linen. One made a point of not walking in bare on the dirty carpet. One reported that only one serving of tea was provided for the stay.

Kathleen M 2014/11/11
« Poor room quality »

The toilet was broken - had to stick my hand in the tank so we could flush, The basin was chipped and there was only one towel in the room when we asked for another towel they said they are all in to be washed.

Roland B 2014/07/05
« good place unfriendly staff »

Everything fine except of the service, maybe almost all the staff members had bad days and did not really care if guests are present or not. The bar closed at 10 pm but breakfast was ok, Still the place can be recommended.

Lameck C 2014/06/18
« Nice, Comfortable Hotel »

Considering the rate, this is a very good hotel. Very friendly staff. Rooms are comfortable. Good air conditioning and sound proof windows. Electronic safe wasn't functioning so i didn't feel comfortable leaving my tablet behind when i went out, but nothing went wrong. Within walking distance of a nice mall. The Coca cola dome is a short drive away making this the ideal hotel to stay at when attending a show at the Dome. Buffet breakfast was good. Overall this is an ideal hotel for a short stay especially given the excellent room rate. When in the area I'll be staying there again.

Cathee L 2014/06/04
« 29-5 to 31-5-2014 »

The staff were all very curtious & friendly. We did have an issue with the safe not accepting a code & could not be used. We did report this to reception Friday morning but nothing was resolved. The receptionist only took a mental note. The hairdryer also shorted out and blew the power with sparks & smoke. I had to call reception twice to get some response. Breakfast was good! Regards Cathy

Ashwin M 2014/01/29
« Value for Money! »

Excellent value for money. Will definitely be using this hotel again. Close to all amenities including a mall right across the road. Room and bathroom were clean, and well maintained. And the price was a bargain.

pb9997 2013/12/08
« Safe option in JNB »

Property with a mall in a safe short walking distance; Somehow away from the airport, approx 50klm - rented car with their free parking is the only option as taxis become extremely expensive; If in Randburg it is worthwhile considering it as an option. Charging internet by data received/transmitted is a huge hassle though

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