Novotel Genève Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 3,247 reviews

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Description

Hotel extras

  • Wellness area with sauna, hammam and fitness room

  • 5 meeting rooms, close to a number of prestigious institutions

  • In the center of Geneva and close to the lake

  • Bar and restaurant with modern decor and French cuisine

  • First hotel in Europe to receive The PLEDGE on Food Waste certification

Our accommodation(s)

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Hotel location

Novotel Genève Centre

Rue de Zurich 19
1201 GENEVA
Switzerland

GPS:46.211635, 6.147291

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR

From breakfast to lunch, dinner or a tasty little snack, Novotel provides balanced choices and à la carte service 24/7 at all its hotels. At Novotel, you can count on enjoying a relaxing meal in a friendly, stylish setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  3,247 reviews

TripAdvisor Rating  3.5/5  1,706 reviews

Good lovation

Customer review rating 4.0/5

Clare F. Couples - Confirmed reviews ALL

Nice hotel, very clean . Good location to walk to attractions z as nd for public transport. Would stay again

Dear Clare, Thanks for taking the time to review your stay at our hotel. We're delighted to hear that you found our hotel to be clean and well situated for both attractions and public transport, ensuring a convenient stay for our guests. Our central location is indeed perfect for exploring the city and making the most of Geneva's extensive transport network. We look forward to welcoming you back in the future. Kind regards, Gregory Viandaz Operations Manager

Well located, I excellent service

Customer review rating 5.0/5

Rivka C. Business - Confirmed reviews ALL

Very comfortable, well equipped room, excellent choice of food for breakfast/lunch, and excellent refreshments for conference breaks, very accommodating service

Dear Rivka C., Thank you for positively reviewing your stay. It's wonderful to hear that our location was convenient for your needs, and we're thrilled you found the service to be very accommodating. We take pride in our comfortable, well-equipped rooms and are glad they contributed to a pleasant stay. Our Food & Beverage team will be pleased to know you enjoyed the excellent choice of food for breakfast and lunch, as well as the refreshments provided during conference breaks. We would be glad to have you return for another memorable stay. Best wishes, Gregory Viandaz Operations Manager

Ok hotel close to the station and lake

TripAdvisor rating 3.0/5

Trekker2020 Business - TripAdvisor review

Rooms are ok and location is fine too. The room I got, 625 has no view but also is very quiet as it is the back of the hotel. Breakfast is ok but there should be soy milk available with no need to ask everyday for it. One of the coffee machines was broken a couple of days or may have not been broken, just not maintained by the breakfast staff. One item to improve is the nasty smell of the pipes in the bathroom. This is something that happens for lack of maintenance.

Dear Guest, Thank you for taking the time to share this feedback. We're glad to hear that the quietness of your room contributed to a peaceful stay and that you found our location convenient for your needs. Our team strives to maintain a serene atmosphere. We appreciate your feedback regarding breakfast options; our diverse buffet aims to cater to all preferences, including a range of milk alternatives. Additionally, we're addressing the upkeep of our facilities continuously to ensure everything is in perfect working order. We regret to hear about your experience with the bathroom odour and want to assure you that our maintenance team is dedicated to resolving such issues promptly. We hope to welcome you again for an even more enjoyable stay in the future. Warm regards, Nicolas Goureau General Manager

Issues with location

Customer review rating 3.0/5

Casey Couples - Confirmed reviews ALL

The hotel was just ok. The room was plain but comfortable. The lobby was clean but there was a distinct weird smell the second day of our stay. The breakfast was what I expect in European hotels. I am conflicted with the location. This hotel is surrounded by restaurants and small shops and close to public transportation. It's also within the boundaries of a seedy market catering to adults. I felt mostly safe walking around this area in the evening, but it's not something I prefer to throw myself in during vacation.

Dear Casey, Thank you for taking the time to share your review. We're pleased to hear that you found the room comfortable and the lobby clean. Our central location is indeed convenient for accessing public transportation and enjoying the nearby restaurants and shops. We are sorry to hear your feelings regarding the area's atmosphere and hope that the hotel's proximity to various attractions and public transport options was beneficial during your stay. We hope to welcome you again in the future. All the best, Nicolas Goureau General Manager

Great location

Customer review rating 5.0/5

Martin S. Friends - Confirmed reviews ALL

Close enough to everything we needed in Geneva to be able to walk.

Dear Martin, Thank you for taking the time to share your experience with us. We're thrilled to hear that our central location contributed positively to your stay, allowing easy access to the vibrant heart of Geneva and its attractions. It's also wonderful to know that Elizabeth made a notable impact during your check-in, and we're proud to have her on our team. We look forward to welcoming you back for another pleasant stay in the near future. Warm regards, Nicolas Goureau General Manager

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Other web-users rate our hotel

  • 1,091 reviews 8.5/10 Location
  • 1,314 reviews 7.2/10 Room
  • 1,435 reviews 8.6/10 Service
  • 17 reviews 8.9/10 WiFi
  • 626 reviews 8.4/10 Breakfast
  • 504 reviews 8.2/10 Cleanliness
  • 8 reviews 1/10 Pool

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