Hotel address1A Romford Road
E15 4LJ LONDON
How to reach the hotelGPS :N 51° 32' 32.79'' E 0° 0' 17.27''
Contact the hotel
- Tel. (+44)208/536 3700
- Fax. (+44)208/519 5161
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ibis London Stratford - hotel reviews in London
Hotel code: 3099
Accorhotels.com customer reviews in partnership with TripAdvisor
"Not what I hoped"
16th September 2013, Robert C
Good Things - Was handy for my course; Staff did try to help; Room was clean; did agree to pay for taxi; did eventually offer me a room when another guest checked out; gave me complementary drinks whilst I waited.Bad Things - Don't expect to arrive after a five hour journey to be told that although I booked and paid for a room nearly two months ago, and yes, we did call you earlier to confirm you we coming, we've not actually got a room for you, as we over booked, and so have arranged a room miles away, you can get there by taxi. Staff also did not seem to know what a "London A to Z" was, though did look for it - in the wrong place as it turned out. Frankly what I'd hoped would be a stress free trip wasn't.View management response »
Management responseThank you for taking the time to write a review about your recent visit to Ibis London Stratford. I was sorry to read about the problem you encountered but glad that the team sorted this out for you. Thank you once again and we look forward to welcoming you back to Ibis London Stratford. Kind regards, Funmi Onafeko, General Manager
"Two nights at the Ibis Stratford"
5th September 2013, AnnElisR, Cardiff
The service was courteous and efficient. The room was very good value for money, clean and tidy. The breakfast was very good for a hotel of this range.In hindsight I should have asked for a room at the back because despite double glazing there was a lot of street noise, sirens, people laughing and shouting outside.The disadvantage for us in terms of location is that the parking was a 5 min walk away in Stratford Shopping Centre.View management response »
Management responseThank you for posting your thoughts on here, we really value your feedback. We look forward to welcoming you back to the Ibis London Stratford.]. Kind regards, Funmi Onafeko, General Manager
"Need to go shopping? Look no further than the Ibis at Stratford"
15th August 2013
Close to Westfield, the biggest shopping Centre around. Close to the Olympic Park and convenient transport links to the rest of London. An ideal place to stay and reasonable too. We enjoyed it very much.The hotel was clean, service efficient and quick. Staff friendly and helpful. A very good experience.View management response »
Management responseThank you for your very kind words. They are very much appreciated and my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back to the Ibis London Stratford. Kind regards, Funmi onafeko , General Manager
"Ibis Hotel Stratford London"
22nd July 2013, dere72, London, United Kingdom
This particular hotel has been my favourite for quite some time. In the first place, I consider it ideally located with respect to bus and train transportation, and also proximity of shops. The recently added Olympic park is an additional bonus.The rooms are clean and staff very friendly and always willing to help.The hotel has become rather expensive lately, thereby putting to question its value for money. During my current stay which is for a total of 20 days, I have had to pay between £93 to £134 per night, during 8 days. For a hotel in the basic range of £60 per night, I think this is too high.I usually make my bookings by internet. For this hotel, it is not possible to book more that 6 nights, in one booking, by internet. For my 20 nights stay, I had to make four separate bookings. Three bookings each of 6 nights and one booking of 2 nights. I believe something should be done to make long bookings easier.In all, I like the hotel and will continue to use it, and also recommend it to friends.View management response »
Management responseThanks for your review. I’m glad you always have a good stay with us at Ibis London Stratford. Please contact me on firstname.lastname@example.org and i will be happy to help you with your long stay reservations. I hope to see you on your next trip. Kind regards, Funmi Onafeko
28th June 2013, jimiky, Germany
The ring around the toilet bowl is of poor quality, which was not fixed probably (out of alignment), always shaking and not comfortable to sit on it.Toilet also too small, very narrowly compact with shower, wc and wash basin.No closet covers/doors.Aircon was not working on the 3rd day to last day of our stay.Always no response when we tried to call the rm service or the counter staff.View management response »
Management responseI am sorry that on this occasion you were disappointed with your stay at the Ibis London Stratford. I treat all feedback with the utmost seriousness and I am currently investigating the matter. Please feel free to contact me on email@example.com if you would like to discuss this further . Kind regards, Funmi Onafeko
"value for money"
28th June 2013, jbroom6046, Birmingham, United Kingdom
Hotel was value for money, in a good location for getting about being an easy walk to Stratford Station, it is also close to Westfield for the shopping. Some traffic noise at night as it is right on a busy junction but this is London after all. Staff were polite.View management response »
Management responseThank you for taking the time to write a review. I am pleased that you enjoyed your stay at the Ibis London Stratford and we look forward to seeing you again in the near future. Kind regards, Funmi Onafeko
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.