Hotel - ibis London Stratford
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Ibis Hotel Hotel

ibis London Stratford Hotel

1A Romford Road  Stratford 
E15 4LJ  LONDON
UNITED KINGDOM

790 reviews
TripAdvisor Rating Based on 790 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • Spanish
    • French
    • Portuguese

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Hairdressing salon  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
See all services

Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

  • 126 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Bathroom doors 32 inches wide
    • Web TV
    • Radio in room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Phone with 2 handsets in room
    • Fax machine
    • Coffee/tea making facilities
    • Shower
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Our customer reviews for ibis London Stratford

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 790 reviews
Patrick M 2017/05/22
« Excellent the hotel is in great condition since refurb. Staff were great and at all times helpful »

The staff were some of the most helpful we have come across. Breakfast has improved considerably Overall the hotel was first class with the new electronic check in and out a help. Also the ability to leave luggage if arriving early is a great help

Pandu I 2017/04/05
« Comfy and affordable hotel near market and station »

Comfy bed, friendly and helpfull staff, just 10 minute walk from major station (tube/underground/national rail/DLR), 5 minute walk from major bus station, 5 minute walk from market and big mall. Halal Subway sandwich inside the market, Nando's shared the ground floor with hotel.. stratford mosque just 2 blocks away.. friendly for muslim traveller. Easy check in and check out.. the Wifi was fast and easy to connect.

IbisStratfordGM, General Manager at Ibis London Stratford, responded to this review

Dear Pandu, I am glad to hear that you enjoyed your stay with. I'm glad that you found our location convenient. We hope to welcome you back to the hotel in the near future. Kind Regards, Funmi Onafeko

douglasnotae 2017/03/01
« Service »

The attention from the staff was very good. From reception to breakfast. The room was comfortable. The only fault was the slope from the shower was rather close to the toilet and the unwary could slip

IbisStratfordGM, General Manager at Ibis London Stratford, responded to this review

Dear Douglas, Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We look forward to welcoming you back soon. Kind Regards, Funmi Onafeko

Mel E 2016/12/21
« Ibis »

Good, convenient clean & comfortable hotel for overnight stay when you arrive at Stansted and have an overnight in London. Would benefit from re-introduction of early check in system they previously had in place.

IbisStratfordGM, Manager at Ibis London Stratford, responded to this review

Dear Mel E, Thank you for your review. I am very happy that you liked the location and enjoyed your stay. We had already introduced early check in and we hope you will use it next time. We look forward to welcoming you back to Ibis London Stratford. Kind Regards Amit Purohit

482nicolaj 2016/12/12
« Unaware of rennovations »

Room was standard, comfortable and clean. Unfortunately our floor was being rennovated, we paid full price for the room without being made aware of this. Noisy and woken up at 7am. Unacceptable. Still awaiting a response to my complaint.

IbisStratfordGM, Manager at Ibis London Stratford, responded to this review

Dear Nicolaj, Thank you for your feedback received following your recent stay at Ibis London Stratford. With regard to the refurbishment work being carried out at the hotel, I would like to apologise for the inconvenience this caused to you and your family. Please be assured that the comfort of our guests is of utmost importance and I apologise for the shortfall in care which you feel you received. Please send me your room number full name and phone number at h3099-dm@accor.com so that I can contact you regarding the stay. Regards Amit Purohit

camilom509 2016/10/18
« Could Have Been Better »

Upon arriving to the hotel I was informed that renovations are taking place so I could not sleep past 8 am and they worked 7 days a week. This made the hotel unacceptable, also no refrigerator in room, no safe in room. The hotel is located in the best spot ever but not knowing about renovations taking place really soured my stay. I would probably stay again because of location only.

IbisStratfordGM, General Manager at Ibis London Stratford, responded to this review

We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet your expectations. We are currently upgrading our product so our guests can enjoy our new Sweet rooms which are Inviting, modern and cosy. We hope you will give us the opportunity to welcome you back when the works are all complete. If you would like to discus further, please contact me on h3099-gm@accor.com. Kind Regards, Funmi

37svenb 2016/09/25
« Great new rooms »

They are in the middle of upgrading the rooms. I was lucky to be in one of the few completed ones. Very little noise or discomfort from building works. What a lovely revamp! Best idea ever, the power block...electric sockets with usb ( i forgot my uk charger so saved my day!) with a nice long cord on it. Little things go a long way. Staff as usual, helpful and friendly ( been here several times) only negative point was the breakfast. Most things needed a refill but none on the way (9am ish) and no eye for detail by staff. Signs on food were wrong (eg cheese had meats sign on it) and baguettes didnt feel fresh. Music was way to loud for breakfast time and constantly the same songs. Bit offputting compared to previous stays

IbisStratfordGM, General Manager at Ibis London Stratford, responded to this review

Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that service on breakfast didn't meet your expectations. This critical feedback will be used in training our staff. Thank you again for your feedback and look forward to seeing you soon. Kind Regards, Funmi Onafeko

dere72 2016/09/03
« ANOTHER IBIS SATISFACTION. »

Spent about two weeks at the London Stratford Ibis. Great location with its proximity to transport (buses, underground and rail) as well as shops and restaurants (Westfield Shopping Centre). Good value for money. Hotel was clean and staff very friendly, as usual. Stay was almost marred by the malfunctioning of fire alarm which got triggered and blared intermittently between about 7 pm to 8 pm, every evening for about a week. It was a bit of a surprise such a technical problem was allowed to persist for that long.

IbisStratfordGM, General Manager at Ibis London Stratford, responded to this review

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am glad to hear that overall your experience was positive. I am very sorry to hear of the disturbance you experienced during your stay. This has now been resolved and we do hope you will visit us again soon. Kind Regards, Funmi Onafeko

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