Novotel Auckland Ellerslie 4.5 stars

Customer review rating (ALL Rating) 4.2/5 1,960 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • ALLSafe certified

  • On-site parking

  • Fully equipped Fitness Centre

  • Acacia Restaurant & Garden Bar with sustainably sourced produce

  • Short walk to the nearest train station, 15 minutes train ride to the city

Our accommodation(s)

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Hotel location

Novotel Auckland Ellerslie

72-112 Green Lane East, Ellerslie
1051 AUCKLAND
New Zealand

GPS:-36.888758, 174.798748

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

ACACIA RESTAURANT

Acacia Restaurant is a fast-paced modern suburban bistro committed to providing the best quality produce with an ethos of efficient and caring service. Wherever possible, we source sustainable produce, be it from the land or the sea.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,960 reviews

TripAdvisor Rating  4.0/5  1,179 reviews

A room, bed and somewhere to eat.

Customer review rating 3.0/5

Phil Business - Confirmed reviews ALL

Overall experience was OK, nothing to get too excited about. It did not have the luxury and exclusive feel that I have had some other Novotel stays and as an ALL member I did not feel that extra special attention that have have received in the past. No welcome drink provided and the room was both standard and did not meet with my account choses preferences. Bar downstairs was very convenient for dinner and the staff there where amazing, great service, a smile and very nice food. I would stay again but I guess my expectations for this location have been realigned from what have have experienced at other hotels in the chain.

Customer review rating 3.0/5

M. Couples - Confirmed reviews ALL

Rooms were spacious, restaurant was not good, food was warm. Car parking was over crowded, needed to park some distance if you did not get there sooner

Good to be back

Customer review rating 4.5/5

Alan L. Business - Confirmed reviews ALL

It was a nice stay as usual with Accor. The only thing that i can think of improving is the EV Charging station. it will be beneficial to many guests if there are more charging station with fast charging capabilities.

disapointed

Customer review rating 1.5/5

Heather T. Business - Confirmed reviews ALL

I stay here often and the lift has been out of order for months now, which can mean long waits for a lift. I ordered a meal - room service and after nearly two hours and several phone calls had not received my meal.

Convenient location

Customer review rating 4.5/5

Ray S. Families - Confirmed reviews ALL

Staff very helpful. Dinner menu lacked a little

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Other web-users rate our hotel

  • 499 reviews 7.3/10 Location
  • 964 reviews 7.1/10 Room
  • 1,026 reviews 8.3/10 Service
  • 23 reviews 1.9/10 WiFi
  • 426 reviews 6.3/10 Food
  • 364 reviews 7.5/10 Cleanliness
  • 256 reviews 7.2/10 Breakfast
  • 123 reviews 8.1/10 Bar

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