Hotel - Pullman Timi Ama Sardegna
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Pullman Hotel

Pullman Timi Ama Sardegna Hotel

viale dei Ginepri 3  SARDEGNA 
09049  VILLASIMIUS
ITALY

1,252 reviews
TripAdvisor Rating Based on 1,252 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Internet access via Fiber Optics
  • Private enclosed outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Thalassotherapy centre
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Internet access via Fiber Optics
  • Private enclosed outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years (Paying)
    • Childrens Club for 6 to 12 years (Paying)
    • Children's Club for over 12s
    • Outdoor playground for children
  • Air Conditioning
  • ELMAS CAGLIARI
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Beauty salon (Paying)
    • Gift shop/newspaper shop (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Thalassotherapy centre
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Massage (Paying)
    • Solarium
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years (Paying)
    • Childrens Club for 6 to 12 years (Paying)
    • Children's Club for over 12s
    • Outdoor playground for children
  • Outdoor tennis court
  • Beach and water sports
    • Boat excursions (Paying)
    • Kayaking (Paying)
    • Pedal boat (Paying)
    • Private beach
    • Sailing facilities (Paying)
    • Snorkelling/Scuba diving center (Paying)
    • Wind surfing facilities (Paying)
  • Other sports activities
    • Bicycle hire facilities (Paying)
    • Bike rack facilities
    • Archery
    • Boules/petanque
    • Football
    • Jogging track
    • Quad bikes
    • Volley ball facilities

Catering

  • 3 restaurant(s)
  • 4 bar(s)
  • Room service
    • Opening hours : Week 07:00-01:00
    • Opening hours : Week-end 07:00-01:00

Business services

  • 5 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Round off a successful day of meetings and conferences in our meeting rooms with a relaxing visit to the thalassotherapy center, or try your hand at water sports. Personalized welcome.

  • 275 rooms
  • 14 rooms for people with reduced mobility
  • 28 family rooms
  • 42 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Pay per view channel(s)
    • Internet access via Fiber Optics
    • Minibar
    • Bidet
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our thalasso and spa offers

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

Our customer reviews for Pullman Timi Ama Sardegna

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.5/5 Based on 1,252 reviews

markhDidcot 2015/05/07
« Amazing hotel with huge disappointmebts »

An amazing location but this hotel has the potential to be truly amazing yet is an enormous disappointment. The swimming pool is just bizarre. It has a very shallow area of a few cm of water around the edge then drops in one step to 1.4m so no adult can stand in the pool. Obviously, it then pretty much prohibits any children using it. Bizarre. Secondly, the staff are just not trained and focused on good quality customer service. They aren't rude and often try to help but most requests seem a total surprise, take ages to achieve and one just expects a luxury hotel to have staff who ca anticipate customers needs. As an example, every time I entered the restaurant with my two year old daughter we were kept waiting for 4-5 minutes each breakfast, lunch and dinner. We weren't the only family with small children so it didn't take a rocket scientist to maybe have set a few tables up in advance with a highchair rather than look so surprised! Our final experience of trying to buy an item from the pool shop after we'd checked out totally flumuxed staff who wouldn't take cash. The hotel needs to seriously consider how it can address poor customer service!

Pullman Timi Am... S, General Manager at Pullman Timi Ama Sardegna, responded to this review

Dear markhDidcot, Thank you for taking the time to tell us about your experience at the Pullman Timi Ama Sardegna. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Regarding the reception at the restaurant, we are sorry to know that you did have to wait and this several times. We have forwarded your comments to the relevant heads of department, who have considered your remarks. Regarding the services of the hotel, all of our teams are trained to respond to all questions of our guests and we are sincerely sorry to know that some of our employees have failed to learn. I forwarded your comments and can ensure that the necessary remedial action will be undertaken. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Patrick Recasens

pof642014 2014/09/30
« Timi Ama stay »

We thought the room rate for our garden view room was very expensive for the standard of the room which was very much in much need of a refurbishment, the bathroom was tired and the beds were very uncomfortable. The air conditioning was ineffectual and the hotel were unable to provide a fan to compensate. There was loud music from the amphitheatre every evening which echoed around the hotel and made it very difficult to hold conversations in the balcony bar. The hotel is down an unlit dirt track and so walking to and from the hotel in the evening was impossible and hotel were unable to provide a torch when we asked for one.

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