Mercure Welcome Melbourne 3.5 stars

Customer review rating (ALL Rating) 3.9/5 4,120 reviews

Best price
guarantee
Mercure Welcome Melbourne - Image 1
Mercure Welcome Melbourne - Image 2
Mercure Welcome Melbourne - Image 3
Mercure Welcome Melbourne - Image 4
265 Little Bourke Street, 3000 MELBOURNE, Australia

Description

Hotel extras

Offering a range of convenient facilities, Mercure Welcome Melbourne strives to make each and every guest feel at home, with services such as complimentary WIFI, dry cleaning, reduced mobility access. The perfect location for those visiting Melbourne!

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Mercure Welcome Melbourne

265 Little Bourke Street
3000 MELBOURNE
Australia

GPS:-37.812801, 144.964508

Telephone
Fax +61 3 9639 0555

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  4,120 reviews

TripAdvisor Rating  3.5/5  4,911 reviews

Will stay again

Customer review rating 4.5/5

Davida B. Solo - Confirmed reviews ALL

Great, clean, affordable nice restaurants, helped where they could with my vegan diet.

Customer review rating 4.0/5

Brian Families - Confirmed reviews ALL

Good breakfast, great staff, smallish rooms, good room facilities, noisy lifts, our first stay on floor 10 was not peaceful at night. Sound insulation in rooms near lifts would be a good investment. Our second stay on level 8 had a much larger and more peaceful room - so wheelchair access was better around the entry door. Beds comfortable, bathrooms well appointed. The method of hanging a "do not disturb" sign was not effective and it kept falling off. Investigate a better system. The Sofitel Sydney Darling Harbour, for example, has a red display light to tell cleaners to not clean the room.

Well located

Customer review rating 3.5/5

Anonymous Solo - Confirmed reviews ALL

Everything was great except for the room service. Stayed for 7 nights and the room was finally serviced on day 6.

Thank you for your feedback. We're pleased to hear you found our location convenient. We apologize for the delay in room service during your stay. We appreciate your understanding and hope to welcome you back for an improved stay in the future. Sincerely, Alex Mihardja Executive Assistant

well located

Customer review rating 3.5/5

Hny Families - Confirmed reviews ALL

the room is not soundproof, the room not cleaned every day, clean bathroom, clean bed. the location of the hotel is good.

Dear hny, Thank you for your feedback. We're glad to hear that you found our hotel well-located and appreciated the cleanliness of the bathroom and bed. We apologize for the inconvenience caused by the lack of soundproofing and the irregular housekeeping service. We appreciate your input and hope to have the opportunity to provide you with a more comfortable stay in the future. Sincerely, Alex Mihardja Executive Assistant

not that good

Customer review rating 3.0/5

Claudio Friends - Confirmed reviews ALL

It takes too much time for check in and out as only one receptionist worked. No room upgrade for Platinum member.

Dear Claudio, Thank you for your feedback. We apologize for the inconvenience caused by the wait time during check-in and check-out due to limited staff availability. Regarding the room upgrade for Platinum members, please note that upgrades are subject to availability, and we regret if one was not available during your stay. Your comments are valuable to us, and we will work to improve our service standards. We appreciate your understanding. Sincerely, Alex Mihardja Executive Assistant

In partnership with TripAdvisor

Other web-users rate our hotel

  • 3,101 reviews 9.6/10 Location
  • 3,580 reviews 5.4/10 Room
  • 2,855 reviews 7.2/10 Service
  • 62 reviews 5.9/10 WiFi
  • 2,022 reviews 2.9/10 Comfort
  • 1,341 reviews 6.5/10 Cleanliness
  • 765 reviews 8/10 Breakfast
  • 702 reviews 2.6/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Melbourne

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.