Hotel - Mercure Welcome Melbourne
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Mercure Hotel

Mercure Welcome Melbourne

265 Little Bourke Street 
3000 MELBOURNE
AUSTRALIA

3,955 reviews
TripAdvisor Rating Based on 3,955 reviews
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Select your dates 129.00 AUD

Mercure Welcome Melbourne

Mid-scale hotel for business trips or leisure

Melbourne's most centrally located accommodation, Mercure Welcome Melbourne is surrounded by the city's popular shopping precincts, theatres, galleries, bars and restaurants, along with its own chic and cosy Cocoon Bar, Soul Café and The Louden Kitchen &Grill. Rooms have TVs with Foxtel and pay movie channels, plus broadband and wireless internet. Other facilities include valet or self parking, complimentary luggage storage and 'We Know Melbourne' - the most knowledgeable Concierge in town.

With its superb location in the heart of Melbourne, Mercure Welcome Melbourne is the ideal choice for business and leisure travel. Guests staying at this stylish Melbourne hotel are within walking distance of Melbourne Convention and Exhibition Centre and Melbourne's financial and government districts. Guests looking to explore the city have a number of public transport options on the doorstep, including trams, trains and buses, as well as attractions such as Etihad Stadium, Crown and Melbourne Aquarium.

Hotel extras

Offering a range of convenient facilities, Mercure Welcome Melbourne strives to make each and every guest feel at home, with services such as WIFI access throughout the hotel, dry cleaning, reduced mobility access, paid babysitting and currency exchange.

This hotel is Planet 21 Silver
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed internet (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
    • Valet parking (Paying, Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Breakfast
  • Babysitting on request

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed internet (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
    • Valet parking (Paying, Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • Airport shuttle
    • MELBOURNE TULLAMARINE AIRPORT (Paying)
    • MELBOURNE TULLAMARINE AIRPORT (Paying)
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter

Leisure and activities

  • Babysitting on request

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • 12 meeting room(s)
  • Conventions hotel
See all services

Hotel location

Hotel - Mercure Welcome Melbourne

265 Little Bourke Street
3000
MELBOURNE
AUSTRALIA

Tel: (+61)3/96390555
Fax: (+61)3/96637447

Check-in from 14h00
Check out up to 11h00
Access and transport
  • Skybus : Southern Cross Station
  • CHAPEL STREET / TOORAK ROAD : TRAM 8
  • MELBOURNE UNIVERSITY : TRAM 3
  • ST KILDA BEACH AND ACLAND STREET : TRAM 16
  • AVALON At 60km / 37.29 miles
  • MELBOURNE TULLAMARINE AIRPORT At 25km / 15.53 miles  - Shuttle paying
  • MELBOURNE TULLAMARINE AIRPORT At 25km / 15.63 miles  - Shuttle paying
  • SPIRIT OF TASMANIA At 4.5km / 2.8 miles
  • YARRA FERRY TERMINAL At 1.6km / 0.99 miles
  • MELBOURNE HELIPAD At 1.6km / 0.99 miles
  • HUME HIGHWAY At 8km / 4.97 miles
  • MONASH FREEWAY At 4.8km / 2.98 miles
  • WESTGATE FREEEWAY At 6.4km / 3.98 miles
  • FLINDERS STREET At 0.5km / 0.31 miles
  • SOUTHERN CROSS STATION At 1.6km / 0.99 miles

GPS : -37.812801, 144.964508

Our rooms

Visitors looking for stylish, affordable Melbourne accommodation should look no further than Mercure Welcome Melbourne. Tastefully appointed and contemporary, guest rooms at this impressive Melbourne hotel offer everything needed for a comfortable stay. Available in a variety of configurations - including Superior and Privilege options - guest rooms feature a range of convenient amenities, which include a TV with cable and pay-per-view channels, WIFI access, a work desk, a minibar and a modern ensuite.

  • Standard Room 1 King Bed
    Standard Room 1 King Bed

    Standard King rooms feature a king bed, climate control, TV, cable channels, internet access, work desk, tea/coffee making facilities, refrigerator, hairdryer, iron and ironing board. Up to 2 adults. Rollaway not available.

  • Superior Room 1 King and 1 Single Bed
    Superior Room 1 King and 1 Single Bed

    Superior Triple rooms feature a King bed and one single bed, climate control, TV, cable channels, internet access, work desk, tea, coffee making facilities, refrigerator, hairdryer, iron and ironing board.

  • Standard Room 1 Queen Bed
    Standard Room 1 Queen Bed

    Standard Queen Rooms feature a queen bed, climate control, TV, cable channels, internet access, work desk, tea/coffee making facilities, refrigerator, hairdryer, iron and ironing board. Up to 2 adults. Rollaway not available.

  • Standard Room 2 Single Beds
    Standard Room 2 Single Beds

    Standard Twin Rooms offer 2 single beds, climate control, TV, cable channels, internet access, work desk, tea/coffee making facilities, refrigerator, hairdryer, iron and ironing board. Up to 2 adults. Rollaway not available.

  • Superior Room 1 King Bed
    Superior Room 1 King Bed

    Enjoy extra space, a King Bed, climate control, TV, cable channels, Internet access, work desk, tea/coffee making facilities, refrigerator, hairdryer, iron & ironing board. Up to 3 adults (3rd person rollaway available, charges apply).

  • Superior Room 2 Single Beds
    Superior Room 2 Single Beds

    Enjoy extra space, 2 single beds, climate control, TV, cable channels, Internet access, work desk, tea/coffee making facilities, refrigerator, hairdryer, iron & ironing board. Up to 3 adults (3rd person rollaway available, charges apply).

  • Privilege Room 1 King Bed
    Privilege Room 1 King Bed

    Enjoy a King Bed, extra space and all the features of a standard room, plus gourmet tea and coffee, bathrobes, slippers, complimentary Internet, welcome chocolates, mineral water, and magazines. Up to 3 people (3rd person & rollaway charges apply).

  • Superior Room 1 King Bed Accesible Bathroom
    Superior Room 1 King Bed Accesible Bathroom

    Enjoy extra space, a King bed, climate control, TV, cable channels, Internet access, tea/coffee making facilities, refrigerator, hairdryer, iron and ironing board, special access bathroom. Up to 3 adults (3rd person rollaway available, charges apply).

  • 330 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 66 connecting rooms
  • Extra bed in room for adult
    • 220/240 V AC
    • Airconditioning
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Radio in room
    • Direct dial telephone
    • Satellite/cable colour TV
    • Manual temperature control
    • Remote control TV
    • WIFI in your room
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Iron in room
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

SOUL CAFE Restaurant
Lunch
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

SOUL CAFE Type of cuisine: Cafe


The perfect place for a light breakfast, casual lunch or evening snack. Soul Café's menu offers something to please everyone including an abundant selection of hearty home-style food, premium Genovese coffee and a great selection of T2 herbal teas.

Find out more and book
THE LOUDEN KITCHEN AND GRILL Restaurant
Dinner 18:00 - 21:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

THE LOUDEN KITCHEN AND GRILL Type of cuisine: Brasserie


The Louden Kitchen and Grill is a contemporary restaurant offering a great value buffet breakfast & a la carte dinner featuring delicious Italian fare using simple, fresh ingredients and flavours with a modern twist

Find out more and book
See all our restaurants
COCOON BAR Bar
Photo non contractuelle / Strictly non binding
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

COCOON BAR


A chic and stylish haven, tucked away from the hustle and bustle of busy Swanston Street. Enjoy relaxed music, an extensive bar and cocktail menu and delicious bar snacks. Open 7 days from 4pm to late.

See all our restaurants and bars

Your meetings and events

Mercure Welcome Melbourne Meeting Room

Our meeting rooms


  • Number of meeting rooms: 12
  • Maximum size: 130 m2
  • Maximum capacity: 120
  • Maximum banquet capacity: 110

Our customer reviews for Mercure Welcome Melbourne

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 3.5/5 Based on 3,955 reviews

marilynd185 2016/11/27
« Mercure Welcome Melbourne »

On arrival upgraded to a King room. Very comfortable and clean. The bathroom superclean but very compact. Close to restaurants and the facility where the conference i attende was just a short tram trip.

Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear marilynd185, Thank you for your recent patronage and your time to provide a review. Very happy to read that you enjoyed our location and found the facilities provided met your requirements. We look forward to welcoming you back in the future. Sincerely, Alex Mihardja Operational Project Manager

Jo S 2016/11/19
« The best accommodation in the CBD »

Another very happy stay at my favourite home away from home reasonably price friendly staff and the meals are to die for and You are a short stroll to major shopping complexes theatres and movies I highly recommend this motel.

Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear Jo S, I would like to thank you (once again) for taking the time to post a review about your recent stay. We’re so glad to hear that you continually enjoyed your stay with us! We truly appreciate your recommendation and will ensure that your kind words are passed onto our team. Thank you again for sharing the experience of your stay with us and we hope to see you again next time. Sincerely, Alex Mihardja Operational Project Manager

Lynette R 2016/10/28
« My stay in Melbourne »

I was booked for 5 nights.The 1st night I did,nt sleep the bed was so hard. I explained that I had back problems so they put me in another room. They put a thin mattress protector on the bed .This was supposed to soften the bed .It was just as hard so I spent the whole 5 nights unable to sleep.I had this hotel booked 9 months ahead because we had a function to attend.I will never stay here again.It was very 2nd rate , tiny rooms & mould in the shower.It is fortunate I,m not a big person the shower is so narrow.It was not worth the money. Mercure hotels were good accommodation ,not any more.

Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear Lynette R, Thank you for your review. I'm sorry your expectations were not met on this occasion and I apologise for any inconveniences experienced. Regards, Alex Mihardja Operational PRoject Manager

kcoyle91 2016/10/26
« Love coming here »

This is the second time I've stayed at the Welcome Melbourne and I don't think I would stay anywhere else! The location is excellent as the hotel is in the centre of everything but it's easy to navigate around and escaping from the CBD is easy with trams outside and trains/busses only a few blocks away. The staff are always fantastic and professional. We stayed for 8 days this visit and there was some confusion with the housekeeping so our room only got made up on the last night before our departure. But it didn't bother us too much. In-house restaurant The Louden Kitchen and Grill serves spectacular food for dinner! Would definitely recommend! You won't be disappointed!

Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear kcoyle91, Thank you very much for your detailed review after your stay with us. We are so happy to read that you enjoyed all aspects of your stay with us. Appreciate your recommendation and we look forward to welcoming you back in the near future. Sincerely, Alex Mihardja Operational Project Manager

573vv 2016/10/24
« Good value »

Extremely central location in CBD / Very good value for money. Excellent location Chinatown/shopping/trams. Room was very spacious and clean. Only downside was the mattress was hard could use a topper

Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear 573vv, Truly appreciate your positive review after your stay with us recently. We can certainly organize a topper on top of your mattress on your future stays with us. Simply let us know of this requirement when you make your next reservations. We look forward to welcoming you back in the future. Sincerely, Alex Mihardja Operational Project Manager

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