Hotel - Mercure Welcome Melbourne
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Mercure Hotel

Mercure Welcome Melbourne

265 Little Bourke Street 
3000  MELBOURNE
AUSTRALIA

4,172 reviews
TripAdvisor Rating Based on 4,172 reviews
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
    • Valet parking (Paying, Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
    • Valet parking (Paying, Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • Airport shuttle
    • MELBOURNE TULLAMARINE AIRPORT (Paying)
    • MELBOURNE TULLAMARINE AIRPORT (Paying)
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter

Leisure and activities

  • Babysitting on request

Catering

  • 2 restaurant(s)
  • 1 bar(s)

Business services

  • 12 meeting room(s)
  • Conventions hotel
See all services

Hotel location

Our rooms

Visitors looking for stylish, affordable Melbourne accommodation should look no further than Mercure Welcome Melbourne. Tastefully appointed and contemporary, guest rooms at this impressive Melbourne hotel offer everything needed for a comfortable stay. Available in a variety of configurations - including Superior and Privilege options - guest rooms feature a range of convenient amenities, which include a TV with cable and pay-per-view channels, WIFI access, a work desk, a minibar and a modern ensuite.

  • 330 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 66 connecting rooms
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Radio in room
    • Direct dial telephone
    • Satellite/cable colour TV
    • Manual temperature control
    • Remote control TV
    • WIFI in your room
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Iron in room
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Welcome Melbourne

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 4,172 reviews

76_tulips 2017/06/23
« Money well spent...'We will keep coming back' »

I have stayed at the Mercure Hotel Welcome five times and will continue to return in the future. It is situated in a convenient location, rooms are clean and of a decent size, it's value for money and the staff are friendly and courtesy. The buffet breakfast is delicious and inexpensive.

andreawB137OY 2017/06/12
« Fabulouse location, facilities and service »

The service was especially great at this hotel. The staff couldnt do enough to help. We enjoyed a drink at the bar and breakfast and both experiences were friendly and the food and beverages very enjoyable. We will come back next time we are in Melbourne.

Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear andreawB137OY, Thank you for your compliments on the service promptness provided by our team member. Greatly appreciated. Very pleased to read that you had the opportunity to try on our Food & Beverage outlets too. We look forward to your next visit. Sincerely, Alex Mihardja Operational Project Manager

Violet S 2017/06/11
« This is my Melbourne "home" »

Every time I stay here, it is just as good as before and I feel very safe and comfortable here. The staff are so welcoming, friendly and nothing is too much trouble for them, from reception to porter who will carry everything for you.

Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear Violet S, Thank you for the review. How great to read that you loved everything when visiting us. We look forward to see you again and for you to enjoy another fabulous stay at your 'home-away-from-home". Sincerely, Alex Mihardja Operational Project Manager

rgoodlass 2017/06/04
« A fine hotel but nothing special »

No problems except that the hotel's website showed the wrong location by placing it in the wrong block. Service was good, room fine, breakfast good, but public areas a bit shabby. Expected something a bit smarter from a Mercure property.

Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear rgoodlass, Thank you for choosing our hotel, and for taking the time to write a review. We hope that we can still look forward to welcoming you back in the future. Sincerely, Alex Mihardja Operational Project Manager

L5102YZlouisep 2017/05/14
« Value for money »

This Hotel was ideal for what we needed. Central to everything, clean and tidy. We found the staff helpful and good to deal with. The bed was comfortable, no outside noise in the room and a good shower.

Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear L5102YZlouisep, Thank you for sharing your positive experience. Delighted to read that you enjoyed all aspects of your stay with us. We look forward to welcoming you back on your next visit to Melbourne. Sincerely, Alex Mihardja Operational Project Manager

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