Mercure Welcome Melbourne
265 Little Bourke Street
265 Little Bourke Street
Melbourne's most centrally located accommodation, Mercure Welcome Melbourne is surrounded by the city's popular shopping precincts, theatres, galleries, bars and restaurants, along with its own chic and cosy Cocoon Bar, Soul Café and The Louden Kitchen &Grill. Rooms have TVs with Foxtel and pay movie channels, plus broadband and wireless internet. Other facilities include valet or self parking, complimentary luggage storage and 'We Know Melbourne' - the most knowledgeable Concierge in town.
With its superb location in the heart of Melbourne, Mercure Welcome Melbourne is the ideal choice for business and leisure travel. Guests staying at this stylish Melbourne hotel are within walking distance of Melbourne Convention and Exhibition Centre and Melbourne's financial and government districts. Guests looking to explore the city have a number of public transport options on the doorstep, including trams, trains and buses, as well as attractions such as Etihad Stadium, Crown and Melbourne Aquarium.
Offering a range of convenient facilities, Mercure Welcome Melbourne strives to make each and every guest feel at home, with services such as WIFI access throughout the hotel, dry cleaning, reduced mobility access, paid babysitting and currency exchange.
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Online check-in: Your arrival will be carefully prepared by our team
Fast check-out: Simply return your key
Fast check-out: Simply return your key
GPS : -37.812801, 144.964508
Visitors looking for stylish, affordable Melbourne accommodation should look no further than Mercure Welcome Melbourne. Tastefully appointed and contemporary, guest rooms at this impressive Melbourne hotel offer everything needed for a comfortable stay. Available in a variety of configurations - including Superior and Privilege options - guest rooms feature a range of convenient amenities, which include a TV with cable and pay-per-view channels, WIFI access, a work desk, a minibar and a modern ensuite.
Superior Triple rooms feature a King bed and one single bed, climate control, TV, cable channels, internet access, work desk, tea, coffee making facilities, refrigerator, hairdryer, iron and ironing board.
Standard King rooms feature a king bed, climate control, TV, cable channels, internet access, work desk, tea/coffee making facilities, refrigerator, hairdryer, iron and ironing board. Up to 2 adults. Rollaway not available.
Standard Queen Rooms feature a queen bed, climate control, TV, cable channels, internet access, work desk, tea/coffee making facilities, refrigerator, hairdryer, iron and ironing board. Up to 2 adults. Rollaway not available.
Standard Twin Rooms offer 2 single beds, climate control, TV, cable channels, internet access, work desk, tea/coffee making facilities, refrigerator, hairdryer, iron and ironing board. Up to 2 adults. Rollaway not available.
Enjoy extra space, a King Bed, climate control, TV, cable channels, Internet access, work desk, tea/coffee making facilities, refrigerator, hairdryer, iron & ironing board. Up to 3 adults (3rd person rollaway available, charges apply).
Enjoy extra space, 2 single beds, climate control, TV, cable channels, Internet access, work desk, tea/coffee making facilities, refrigerator, hairdryer, iron & ironing board. Up to 3 adults (3rd person rollaway available, charges apply).
Enjoy a King Bed, extra space and all the features of a standard room, plus gourmet tea and coffee, bathrobes, slippers, complimentary Internet, welcome chocolates, mineral water, and magazines. Up to 3 people (3rd person & rollaway charges apply).
Enjoy extra space, a King bed, climate control, TV, cable channels, Internet access, tea/coffee making facilities, refrigerator, hairdryer, iron and ironing board, special access bathroom. Up to 3 adults (3rd person rollaway available, charges apply).
The perfect place for a light breakfast, casual lunch or evening snack. Soul Café's menu offers something to please everyone including an abundant selection of hearty home-style food, premium Genovese coffee and a great selection of T2 herbal teas.
The Louden Kitchen and Grill is a contemporary restaurant offering a great value buffet breakfast & a la carte dinner featuring delicious Italian fare using simple, fresh ingredients and flavours with a modern twist
A chic and stylish haven, tucked away from the hustle and bustle of busy Swanston Street. Enjoy relaxed music, an extensive bar and cocktail menu and delicious bar snacks. Open 7 days from 4pm to late.
Reviews collected from customers who booked on AccorHotels.com
My partner and I stayed here for 5 nights. Our stay was below our expectations. The bad stuff: 1. The check in service was poor 2. The room smelt of cigarettes 3. We were moved rooms, but with poor communication and no apology 4. There was a half an hour wait to get in one of the two lifts 5. Then the lifts were broken, on and off with no stair access again no apology 6. The quilt on the bed was not in a quilt cover, just put between two flat sheets 7. The rooms were very small The good stuff: 1. Breakfast was ok, there was the same food every morning was it was tasty. (Bacon, sausages, beans, miso soup, hash browns, noodles, toast, cereal, tinned fruits, yoghurt) 2. Breakfast staff were friendly 3. Very good location to shops, across from china town
Dear MissChloeM, Thank you again for taking the time to share your feedback with our Tripadvisor, as well as on our online guest survey. One of our Managers has been in correspondence with you. Feedback such as yours allows us to identify areas of improvement and I thank you again for providing a review. Regards, Alex Mihardja Operational Project Manager
The location and staff make this hotel. The facilities are adequate but not great. 3 star I guess. It is situated in a great spot in the heart of Melbourne which is why we stay there. We came twice in 3 months and the staff remembered us and really looked after us at reception and in the restaurant.
Dear johnd552016, Thank you for staying with us in the recent times. Glad to read that our staff remembered you and really looked after you at reception and in the restaurant. We hope to see you again on your next visit to Melbourne. Regards, Alex Mihardja Operational Project Manager
Hotel is in a great location, next door is 2 major department stores and across the road the Emporium Centre which features high class stores. There are plenty of Restaurants and cafes all within walking distance. A must is to visit the laneways where there is lots of boutique shops as well as cafes to take that coffee break.
Room and bathroom were clean, neat and tidy but a little small. Only two lifts to service a large number of rooms and one lift was out of service. Breakfast was excellent with a terrific variety and great value for money.
Dear Philip S, Thank you for your time in providing a review and sincere apologies for the inconveniences experienced due to one of the lifts being out of order. Appreciate you highlighting the areas we do well & we look forward to welcoming you back in the near future. Sincerely, Alex Mihardja Operational Project Manager
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