Hotel - Mercure Welcome Melbourne
section.presentation.hotel.accorhotels
Mercure Hotel

Mercure Welcome Melbourne

265 Little Bourke Street 
3000 MELBOURNE
AUSTRALIA

3,854 reviews
TripAdvisor Rating Based on 3,854 reviews
Best price guarantee
From
From 119.00 AUD Non member rate
From 119.00 AUD Members' rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Lowest public prices observed over the following seven days
Select your dates 119.00 AUD

Mercure Welcome Melbourne

Mid-scale hotel for business trips or leisure

Melbourne's most centrally located accommodation, Mercure Welcome Melbourne is surrounded by the city's popular shopping precincts, theatres, galleries, bars and restaurants, along with its own chic and cosy Cocoon Bar, Soul Café and The Louden Kitchen &Grill. Rooms have TVs with Foxtel and pay movie channels, plus broadband and wireless internet. Other facilities include valet or self parking, complimentary luggage storage and 'We Know Melbourne' - the most knowledgeable Concierge in town.

With its superb location in the heart of Melbourne, Mercure Welcome Melbourne is the ideal choice for business and leisure travel. Guests staying at this stylish Melbourne hotel are within walking distance of Melbourne Convention and Exhibition Centre and Melbourne's financial and government districts. Guests looking to explore the city have a number of public transport options on the doorstep, including trams, trains and buses, as well as attractions such as Etihad Stadium, Crown and Melbourne Aquarium.

Hotel extras

Offering a range of convenient facilities, Mercure Welcome Melbourne strives to make each and every guest feel at home, with services such as WIFI access throughout the hotel, dry cleaning, reduced mobility access, paid babysitting and currency exchange.

This hotel is Planet 21 Silver
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed internet (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
    • Valet parking (Paying, Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Breakfast
  • Babysitting on request

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed internet (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
    • Valet parking (Paying, Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioning
  • Airport shuttle
    • MELBOURNE TULLAMARINE AIRPORT (Paying)
    • MELBOURNE TULLAMARINE AIRPORT (Paying)
  • Hotel open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter

Leisure and activities

  • Babysitting on request

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • 12 meeting room(s)
  • Conventions hotel
See all services

Hotel location

Hotel - Mercure Welcome Melbourne

265 Little Bourke Street
3000
MELBOURNE
AUSTRALIA

Tel: (+61)3/96390555
Fax: (+61)3/96637447

Check-in from 14h00
Check out up to 11h00
Access and transport
  • Skybus : Southern Cross Station
  • CHAPEL STREET / TOORAK ROAD : TRAM 8
  • MELBOURNE UNIVERSITY : TRAM 3
  • ST KILDA BEACH AND ACLAND STREET : TRAM 16
  • AVALON At 60km / 37.29 miles
  • MELBOURNE TULLAMARINE AIRPORT At 25km / 15.53 miles  - Shuttle paying
  • MELBOURNE TULLAMARINE AIRPORT At 25km / 15.63 miles  - Shuttle paying
  • SPIRIT OF TASMANIA At 4.5km / 2.8 miles
  • YARRA FERRY TERMINAL At 1.6km / 0.99 miles
  • MELBOURNE HELIPAD At 1.6km / 0.99 miles
  • HUME HIGHWAY At 8km / 4.97 miles
  • MONASH FREEWAY At 4.8km / 2.98 miles
  • WESTGATE FREEEWAY At 6.4km / 3.98 miles
  • FLINDERS STREET At 0.5km / 0.31 miles
  • SOUTHERN CROSS STATION At 1.6km / 0.99 miles

GPS : -37.812801, 144.964508

Our rooms

Visitors looking for stylish, affordable Melbourne accommodation should look no further than Mercure Welcome Melbourne. Tastefully appointed and contemporary, guest rooms at this impressive Melbourne hotel offer everything needed for a comfortable stay. Available in a variety of configurations - including Superior and Privilege options - guest rooms feature a range of convenient amenities, which include a TV with cable and pay-per-view channels, WIFI access, a work desk, a minibar and a modern ensuite.

  • Superior Triple room
    Superior Triple room

    Superior Triple rooms feature a King bed and one single bed, climate control, TV, cable channels, internet access, work desk, tea, coffee making facilities, refrigerator, hairdryer, iron and ironing board.

  • Standard room 1 King
    Standard room 1 King

    Standard King rooms feature a king bed, climate control, TV, cable channels, internet access, work desk, tea/coffee making facilities, refrigerator, hairdryer, iron and ironing board. Up to 2 adults. Rollaway not available.

  • Standard Room 1 Queen Bed
    Standard Room 1 Queen Bed

    Standard Queen Rooms feature a queen bed, climate control, TV, cable channels, internet access, work desk, tea/coffee making facilities, refrigerator, hairdryer, iron and ironing board. Up to 2 adults. Rollaway not available.

  • Standard Room 2 Single Beds
    Standard Room 2 Single Beds

    Standard Twin Rooms offer 2 single beds, climate control, TV, cable channels, internet access, work desk, tea/coffee making facilities, refrigerator, hairdryer, iron and ironing board. Up to 2 adults. Rollaway not available.

  • Superior Room 1 King Bed
    Superior Room 1 King Bed

    Enjoy extra space, a King Bed, climate control, TV, cable channels, Internet access, work desk, tea/coffee making facilities, refrigerator, hairdryer, iron & ironing board. Up to 3 adults (3rd person rollaway available, charges apply).

  • Superior Room 2 Single Beds
    Superior Room 2 Single Beds

    Enjoy extra space, 2 single beds, climate control, TV, cable channels, Internet access, work desk, tea/coffee making facilities, refrigerator, hairdryer, iron & ironing board. Up to 3 adults (3rd person rollaway available, charges apply).

  • Privilege Room 1 King Bed
    Privilege Room 1 King Bed

    Enjoy a King Bed, extra space and all the features of a standard room, plus gourmet tea and coffee, bathrobes, slippers, complimentary Internet, welcome chocolates, mineral water, and magazines. Up to 3 people (3rd person & rollaway charges apply).

  • Superior Room 1 King Bed Accesible Bathroom
    Superior Room 1 King Bed Accesible Bathroom

    Enjoy extra space, a King bed, climate control, TV, cable channels, Internet access, tea/coffee making facilities, refrigerator, hairdryer, iron and ironing board, special access bathroom. Up to 3 adults (3rd person rollaway available, charges apply).

  • 330 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 66 connecting rooms
  • Extra bed in room for adult
    • 220/240 V AC
    • Airconditioning
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Radio in room
    • Direct dial telephone
    • Satellite/cable colour TV
    • Manual temperature control
    • Remote control TV
    • WIFI in your room
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Iron in room
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

SOUL CAFE Restaurant
Lunch
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

SOUL CAFE Type of cuisine: Cafe


The perfect place for a light breakfast, casual lunch or evening snack. Soul Café's menu offers something to please everyone including an abundant selection of hearty home-style food, premium Genovese coffee and a great selection of T2 herbal teas.

Find out more and book
THE LOUDEN KITCHEN AND GRILL Restaurant
Dinner 18:00 - 21:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

THE LOUDEN KITCHEN AND GRILL Type of cuisine: Brasserie


The Louden Kitchen and Grill is a contemporary restaurant offering a great value buffet breakfast & a la carte dinner featuring delicious Italian fare using simple, fresh ingredients and flavours with a modern twist

Find out more and book
See all our restaurants
COCOON BAR Bar
Photo non contractuelle / Strictly non binding
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

COCOON BAR


A chic and stylish haven, tucked away from the hustle and bustle of busy Swanston Street. Enjoy relaxed music, an extensive bar and cocktail menu and delicious bar snacks. Open 7 days from 4pm to late.

See all our restaurants and bars

Your meetings and events

Mercure Welcome Melbourne Meeting Room

Our meeting rooms


  • Number of meeting rooms: 12
  • Maximum size: 130 m2
  • Maximum capacity: 120
  • Maximum banquet capacity: 110

Our customer reviews for Mercure Welcome Melbourne

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 3.5/5 Based on 3,854 reviews

MissChloeM 2016/09/04
« Not great »

My partner and I stayed here for 5 nights. Our stay was below our expectations. The bad stuff: 1. The check in service was poor 2. The room smelt of cigarettes 3. We were moved rooms, but with poor communication and no apology 4. There was a half an hour wait to get in one of the two lifts 5. Then the lifts were broken, on and off with no stair access again no apology 6. The quilt on the bed was not in a quilt cover, just put between two flat sheets 7. The rooms were very small The good stuff: 1. Breakfast was ok, there was the same food every morning was it was tasty. (Bacon, sausages, beans, miso soup, hash browns, noodles, toast, cereal, tinned fruits, yoghurt) 2. Breakfast staff were friendly 3. Very good location to shops, across from china town

Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear MissChloeM, Thank you again for taking the time to share your feedback with our Tripadvisor, as well as on our online guest survey. One of our Managers has been in correspondence with you. Feedback such as yours allows us to identify areas of improvement and I thank you again for providing a review. Regards, Alex Mihardja Operational Project Manager

johnd552016 2016/08/30
« Great location and staff »

The location and staff make this hotel. The facilities are adequate but not great. 3 star I guess. It is situated in a great spot in the heart of Melbourne which is why we stay there. We came twice in 3 months and the staff remembered us and really looked after us at reception and in the restaurant.

Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear johnd552016, Thank you for staying with us in the recent times. Glad to read that our staff remembered you and really looked after you at reception and in the restaurant. We hope to see you again on your next visit to Melbourne. Regards, Alex Mihardja Operational Project Manager

kaza64 2016/08/07
« Great Location »

Hotel is in a great location, next door is 2 major department stores and across the road the Emporium Centre which features high class stores. There are plenty of Restaurants and cafes all within walking distance. A must is to visit the laneways where there is lots of boutique shops as well as cafes to take that coffee break.

Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear kaza64, Thank you for your review. We're pleased to see you enjoyed the convenient location of the hotel. We look forward to welcoming you back in the future. Sincerely, Alex Mihardja Operational Project Manager

Philip S 2016/07/28
« Mercure Welcome Melbourne »

Room and bathroom were clean, neat and tidy but a little small. Only two lifts to service a large number of rooms and one lift was out of service. Breakfast was excellent with a terrific variety and great value for money.

Erdi G, Manager at Mercure Welcome Melbourne, responded to this review

Dear Philip S, Thank you for your time in providing a review and sincere apologies for the inconveniences experienced due to one of the lifts being out of order. Appreciate you highlighting the areas we do well & we look forward to welcoming you back in the near future. Sincerely, Alex Mihardja Operational Project Manager

See more In partnership with

Web-users rating

Other web-users rate our hotel

Booking

Best price guarantee
From
From 119.00 AUD Non member rate
From 119.00 AUD Members' rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Lowest public prices observed over the following seven days
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn points
  • I do not earn points
  • I earn Huazhu Rewards points
  • I can use my points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages

Our other hotels nearby

At 90 m The Swanston Hotel Melbourne Grand Mercure
The Swanston Hotel Melbourne Grand Mercure
From
From 174.00 AUD Non member rate
From 174.00 AUD Members' rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Lowest public prices observed over the following seven days
At 270 m ibis Styles Melbourne, The Victoria Hotel
Hotel ibis Styles Melbourne
From
From 105.00 AUD Non member rate
From 105.00 AUD Members' rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Lowest public prices observed over the following seven days
At 350 m Novotel Melbourne on Collins
Hotel Novotel Melbourne on Collins
From
From 175.00 AUD Non member rate
From 175.00 AUD Members' rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Lowest public prices observed over the following seven days
At 350 m ibis budget Melbourne CBD
ibis budget Melbourne CBD
From
From 89.00 AUD Non member rate
From 89.00 AUD Members' rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Lowest public prices observed over the following seven days
All our hotels in MELBOURNE
Select your dates 119.00 AUD Rooms from 119.00 AUD