Pullman Paris La Défense hotel

"excellent price/quality"

29th April 2012, TEST824, Dusseldorf, Germany

Having tried successively almost each hotels at and around La Défense automatically brings me back to Pullmann. Definitely one of the best price/quality ratio for the stay. Breakfast is though a bit pricey.

"Pullman"

11th April 2012, Trondheim, Norway

This was a very nice hotel, but with the price I had to pay, I did not find the room accordingly. It was a pity that the stay was this short, because I would have enjoyed to try out the fitness facilities.

"Backwards Pullman"

31st March 2012, London, United Kingdom

I had previously stayed at this hotel on several occasions when it was a Sofitel. Now it is being branded as Accor's upmarket brand - Pullman - it was a bitter disappointment; the rooms were unchanged from previous visits (+5 years ago); were poorly maintained and inadequately equipped for a predominately business hotel (i.e. no iron or board).Mice inhabited the restaurant and bar area and bar staff were not very accommodating - needless to say I did not eat there. I am sure the hotel will say that the building and rooms were being modified and upgraded as the noise will attest but for over Euro300 per night it just was just not good enough

Management responseDear Guest,We thank you for having taken the time to write to us following your stay at the hotel Pullman Paris La Défense. We attach a great importance to the quality of your stay and we sincerely apologise if you have not experienced the best of the hotel Pullman Paris la Défense.In order to maintain its elegant and contemporary look and to improve the high quality of services our guests have a right to expect, our hotel is currently undergoing a full remodel. The renovation program will enable us to propose new areas with more technology, comfort and design whether it be in the rooms or common areas.Your comfort being our priority, those renovations do not start before 9am and stop at 6 pm. As well, there is a break between noon and 2 pm and no works are going on during week-ends. However, we are sorry if you have been disappointed with any kind of annoyance.During this refurbishment period, our team is present and at your disposal to ensure the success of your stay. Please, do not hesitate to approach them, they will help you organizing your stay as you rightly might expect.In addition, regarding the presence of a mouth at the bar you have reported, we would like to reassure you of the importance we attach to the cleanliness of our areas and facilities. As a city hotel, all along the year, we take all the steps necessary to eradicate insects from the hotel.This rigorous program of preventive maintenance is done in addition to the stringent and regular measures taken in all Accor hotels.Thanks to your feedback, we will undertake a special action to ensure we eliminate any unpleasant survival insects in the hotel.We thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one.Warmest regards,Frédéric CLEMENTGeneral Manager
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"Excellent for those who want to explore Paris"

5th January 2012, Nazareth, Israel

We stayed for 5 nights at the Pullman La Defense Hotel. Our main purpose was exploring Paris. Nevertheless we knew that the hotel was outside the center of Paris, we chose it in purpose because we preferred to stay in a 5 stars hotel with a big room rather than a smaller room in a closer hotel. As expected, the accessibility of the underground transportation to the hotel and to the center of Paris, made it very easy for us. The metro station was a 4-5 minutes walk from the hotel (near the Grand Arch) and in about 10 minutes you can be in the center of Paris. For those who are interested in shopping, the hotel is 4-5 minutes walk from a big shopping mall including supermarkets (near/above metro station). We enjoyed our stay at this hotel and were very satisfied with its services. The room was big and very clean and the hotel offers a rich breakfast. The staff and service were excellent and everyone was very helpful and polite. We would like to thank Pullman Hotel La Defense for making our holiday lovely.

Management responseDear Guest,First of all we truly thank you for the warm comment you have written following your stay in our hotel.All the team has been informed about your nice and comprehensive feedbacks. Compliments are always a good motivation for them to keep working hard to provide the highest level of satisfaction of our guests. As well, it is tremendously important to boost their motivation and satisfaction at working at the hotel Pullman Paris la Défense. To go further your comments, just 10 minutes from the center of Paris, all our guests have the pleasure to reach the Champs Elysées in 10 minutes or go shopping in one of the Europe‘s largest shopping malls which are just a short walk from the hotel.Our welcomers stay at the disposal of our guests to help them in any of their requests / wishes.We thank you again for the time you have dedicated to post your comments and hope to see you again very soon in our hotel.Kindest RegardsFrédéric CLEMENTGeneral Manager
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"5 star hotel with very poor air conditioning"

7th October 2011, AppleAdam, Siem Reap

When you are paying to stay in a 5 star hotel and the air conditioning is just trickling, it's ridiculous.Moreover, when the temperature is 30C outside and the hotel gives you a fan to circulate the warm air in your hotel room, there is just no value for money.AVOID this hotel

"average"

3rd October 2011, chantaimen, brazil

The room was not ready when I got there at noon. The front desk clerk insisted I have to go back at 2pm. Moreover, I have not received any benefits of being a gold member. Anyway, the other staffs are very friendly and location is not too bad. Just be aware that not many restaurants are open in the evening around the hotel. One last thing, the room was awfully hot so need to keep the ac running 24/7

"Perfect hotel in amazing location"

12th May 2011, miles_more, Bucharest

Excellent beds for a perfect sleep, high confort, amazing location like in a science fiction movie (shapes, lights, glass, metal), friendly professional service, nice breakfast, easy access from RER and Metro line 1 - in 10 minutes you are on Champs Elysees.Perfect! An experience to be lived! Highly recommended. Lufthansa crew stay here.

Management responseDear Guest, Thank you very much for your comments about the kindness of the staff, the confort of the hotel and its location. It is always a pleasure for us to receive positive feedback. We are very glad you to enjoy your stay in Paris and hope to welcome you next time. Best regards, Frédéric ClémentGeneral Manager of the Pullman Paris la Défense Hotel.
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"Good alternative at La Défense"

15th April 2011, Zurich

Modern, clean hotel in the business district. Easy walking access to the La Défense square. Comfortable beds and quiet rooms. Also recomended for weekend stays in Paris with easy and fast underground access to Paris downtown at affordable rates.On the downside are the slightly cold and unfreindly staff as well as absolutely exxagerated prices for any additional service like food, drink, minibar, drycleaning, etc.

"Excellent"

19th February 2011, Madrid

Excellent hotel for attending meetings and congress at la defense

"Very nice hotel outside city center"

17th February 2011, Paris

If you don't mind a longer travel to Paris city center, this is a perfect hotel to stay in.

"Excellence in the centre of La Defense"

4th February 2011, Hove

excellent hotel in the centre of paris la defencejust a stroll away from the arch, the business towers and shopping malls with restaurantsthe bedrooms are very clean and well equipped (rain shower in the bathroom), the service as well as the breakfast are impaccable.as you can expect, of course, from a hotel of this price category

"Excellent Hotel, Good location, Excellent service"

12th January 2011, Geneva

The hotel is modern, the rooms spacious and very well-appointed, and the service very, very good. It's not quite perfect but it's close. I would highly recommend it.

"Pullman Paris La Defense"

31st December 2010, ABZ

Efficient friendly staff. Nice rooms, good food and very convenient for La Defense district and Metro system. The rail tracks close to the hotel can disturb but never too badly. A class above other Parisian hotels. Price does reflect this, but its worth it.

Management responseWe thank you very much to share your experience at hotel Pullman Paris la Defense. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. The entire team will be glade to hear your comments. We enjoy to welcome you during your next stay in Paris and wish you a happy new year. Best regards, Frederic ClementGeneral Manager
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