Hotel address
Cnr Pacific Hwy and Bay Drive2450 COFFS HARBOUR
AUSTRALIA
How to reach the hotel
GPS :S 30° 16' 7.46'' E 153° 7' 59.94''
Contact the hotel
- Tel. (+61)2/66597000
- Fax. (+61)2/66597100
- stay@pacificbayresort.com.au
Recently viewed hotels
Novotel Coffs Harbour Pacific Bay Resort - hotel reviews in Coffs Harbour
Hotel code: 3012
Accorhotels.com customer reviews in partnership with TripAdvisor
"Rooms in need of an upgrade"
6th March 2013, JustAskJim, Castle Hill, Australia
Room and bed was generally comfortable.Room space was a little crammed.Bathroom tiles in need of better cleaning to remove moulded grout.Hob step onto balcony is a little high - easy to trip over.Front door to room was very squeaky on opening and closing.Restaurant food quality was very good.
View management response »
Management responseWe thank you for your feedback regarding your recent stay with us at Novotel Coffs Harbour Pacific Bay Resort, we are constantly looking at ways to refine and improve our delivery of service and the quality of our product and your feedback will certainly assist in this. We will speak to the Executive housekeeper in regards to the issues you experienced in the room and I do apologise for this.Thank you for your positive feedback in regards to the resort staff, and look forward to welcoming you back in the near future.Kind regardsDene ZahnerGeneral Manager
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"Exceptional"
25th February 2013, rayBellbrook, Kempsey, Australia
Outstanding service, beautiful food......we would definately recommend this hotel, looking forward to our next visit....our room was spacious with a verandah overlooking the lake. We have since been back to the restaurant since our overnight stay for lunch on Valentines Day and the food was again of excellent quality.
View management response »
Management responseWe thank you for recent feedback regarding your recent stay with us, we are constantly looking at ways to refine and improve our delivery of service and the quality of our product and your feedback will certainly assist in this. I will share your comments with our team members that you have mentioned. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regardsDene ZahnerGeneral Manager
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