Hotel address11 Avenue de Mazargues
How to reach the hotel
Contact the hotel
- Tel. (+33)4/96203737
- Fax. (+33)4/96203799
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Mercure Marseille Centre Prado Hotel Vélodrome - hotel reviews in Marseille
Hotel code: 3004
Accorhotels.com customer reviews in partnership with TripAdvisor
"Close to the beach - but poor WIFI"
2nd September 2011, Roskilde
Good breakfast with biodynamic offerings included. Walking distance from the beach and big park, fairly close to the metro and Le Corbusiers marvelous building. But the WIFI was not working from my room and when I complained about this the genral manager refused to take any effective action.View management response »
Management responseDear Madam, Dear Sir,I am anxious first of all to thank you for having taken time to announce us your remarks on your last stay in the hotel Mercure Marseille Prado. I am really delighted that the localization of the hotel brought you complete satisfaction.Further to your remark concerning the WiFi in your room, know that we contacted the company of maintenance for this service which has quite implemented to restore the dysfunction which took place over August, I am sincerely sorry.I hope I can welcome you again during your next stay in Marseille.Very cordially,Stéphanie GRATALOUPGeneral Manager.
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Hotel classifications (1 to 5 stars for France) correspond to criteria laid down by local regulations.