Hotel Carlton Lyon - MGallery Hotel Collection 4 stars

Customer review rating (ALL Rating) 4.7/5 1,319 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Labeled ALLSAFE by Bureau Veritas

  • A cocktail in a chic, intimate setting and breakfast with local touches

  • SPA and access to the hammam on request

  • A central location in the heart of the city ofLyons

  • A room service menu

Our accommodation(s)

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Hotel location

Hotel Carlton Lyon - MGallery Hotel Collection

4 rue Jussieu
69002 LYON
France

GPS:45.761019, 4.836634

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

LE BAR DU CARLTON

Make yourself comfortable on the majestic sofa that takes pride of place in the middle of the hotel's cozy bar. Sample various champagnes or even indulge in the "Carlton red" cocktail beneath the soft glow of the magnificent pearl chandeliers.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,319 reviews

TripAdvisor Rating  4.5/5  2,093 reviews

Certificate of excellence 2023

Excellent Hotel

TripAdvisor rating 5.0/5

LT_Kilburn TripAdvisor review

The hotel is ideally placed for sight seeing, shopping, transport links and places to eat. The staff were brilliant, especially Julian who helped with anything and everything, and always greeted you with a smile, and a warm friendly comment (an asset to the hotel). The room was spacious, clean and tidy. The bathroom was okay, a bit tight to get in and out of the shower, but that said, the shower was great. There is a spa at the hotel, but we didn’t use it, although we did use the complementary robe and slippers in the room, very comfortable. The TV has Chromecast so if you don’t speak French you can stream items to it, although unfortunately it was not working during our stay, for which the staff, without being asked, provided a bottle of wine as compensation for the inconvenience. Breakfast was absolutely delicious with hot foods and continental meats and cheeses on offer as well as toast, yoghurts, juices, sweet treats, preserves… A great time was had and I would not stay anywhere else if visiting Lyon again.

Good but not outstanding.

TripAdvisor rating 4.0/5

Rouen68 TripAdvisor review

Reception staff friendly and efficient; staff at breakfast fine until last morning, when a waiter hassled me to finish eating. Housekeeping a bit hot and miss. We had a good room, circular, with a big balcony you could sit on. Great location. No information in the room about the hotel eg only saw a notice about happy hour in the bar on the last day, pinned up by Reception.

Very enjoyable visit

Customer review rating 4.5/5

Peter D. Friends - Confirmed reviews ALL

Excellent hotel with very efficient staff.

Dear Mr D., Thanks for choosing our hotel for your stay and for taking time to share your comment. We’re glad to read that you enjoyed the location of our hotel, our team and services. We’re looking forward to welcome you soon in Lyon! Best regards, Xavière Celante Directrice de l’Hôtel Carlton Lyon - MGallery Hotel Collection

Put Lyon on your Itinerary

Customer review rating 4.5/5

Traveler2024 Couples - Confirmed reviews ALL

First time Lyon travelers. The Hotel Carlton was well situated to explore this beautiful French city filled with unique character, culture and charming people. Staff was excellent from reception to housekeeping. Fine property. Miss the in-hotel breakfast.

Dear Mr S., Thanks for choosing our hotel for your stay and for taking time to share your comment. We’re glad to read that you enjoyed the location of our hotel, our team and services. We’re looking forward to welcome you soon in Lyon! Best regards, Xavière Celante Directrice de l’Hôtel Carlton Lyon - MGallery Hotel Collection

Great visit to a great hotel

Customer review rating 4.5/5

Timbo T. T. Families - Confirmed reviews ALL

Loved the location and we had a great view from one of the suites. Plenty of room for 3 people and would return.

Dear Mr C., Thanks for choosing our hotel for your stay and for taking time to share your comment. We’re glad to read that you enjoyed the location of our hotel, our team and services. We’re looking forward to welcome you soon in Lyon! Best regards, Xavière Celante Directrice de l’Hôtel Carlton Lyon - MGallery Hotel Collection

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Other web-users rate our hotel

  • 680 reviews 9.7/10 Location
  • 773 reviews 8/10 Room
  • 1,000 reviews 9.5/10 Service
  • 412 reviews 7.3/10 Comfort
  • 391 reviews 8.3/10 Breakfast
  • 170 reviews 8.4/10 Cleanliness
  • 53 reviews 7.5/10 Wellness Area

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