Mercure Johannesburg Midrand Hotel 3 stars

Customer review rating (ALL Rating) 4.1/5 278 reviews

Mercure Johannesburg Midrand Hotel - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • Ideal for Business travellers.

  • Easy access to major highways connecting you to Sandton and Pretoria

  • Practical access to Local and International Business Offices

  • Free unlimited Wi-Fi

  • A team that is always ready to Welcome you and help when in need.

Our accommodation(s)

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Hotel location

Mercure Johannesburg Midrand Hotel

Old Pretoria Main Road, PO Box 7853, Halfway House
1685 MIDRAND
South Africa

GPS:-26.001089, 28.125536

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  278 reviews

TripAdvisor Rating  3.5/5  139 reviews

Conveniently Located

Customer review rating 4.5/5

Elenore B. Business - Confirmed reviews ALL

I stayed at Mercure because I was working on an event at Gallagher. It was so conveniently located. the room was great and well maintained. The staff was really frindly and helpful. All in al a great day Thank you

Well located

Customer review rating 5.0/5

Mr M. Business - Confirmed reviews ALL

I enjoyed my stay, the service i got is excpetional

Had a great stay

Customer review rating 4.5/5

Sivenathi Business - Confirmed reviews ALL

Staff friendly and professional at all times. Peace and quietness in the Facility.

Good

Customer review rating 4.5/5

Sbusiso Business - Confirmed reviews ALL

It was a nice experience and your staff members were friendly. Nice hospitality however something must be done on TV.

Signage of Hotel needs to be upgraded, at first I could not find the Hotel.

Customer review rating 2.0/5

Ingrid L. Friends - Confirmed reviews ALL

1. On arrival Reception was welcoming. 2. Disappointed that I checked in on line but my payment for the room had not been deducted where I had filled in all necessary requirements for it to be done? 3. Room was neat and tidy, but NO orange pillows on bed like on web photos of a room with double bed? 4. No 'Turn Down' chocolate/biscuits as per web photo's? 5. Breakfast ('Dinning Area") - No one to welcome you to your table? Tables were dirty and not prepared for next guest coming for breakfast. We had to make space and search for clean utensils left by other guests on dirty tables?

Dear Ingrid Brenda L., Thank you for taking the time to tell us about your experience at the Mercure Johannesburg Midrand Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rexy Mgwili Front Office Manager

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Other web-users rate our hotel

  • 46 reviews 8.9/10 Location
  • 201 reviews 4.1/10 Room
  • 209 reviews 7.9/10 Service
  • 15 reviews 5.5/10 WiFi
  • 103 reviews 5.3/10 Cleanliness
  • 82 reviews 7.2/10 Breakfast
  • 82 reviews 2.8/10 Comfort
  • 50 reviews 2.3/10 Amenities

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