Hotel - ibis Warszawa Centrum / Hostel Warszawa Centrum
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Ibis Hotel Hotel

ibis Warszawa Centrum / Hostel Warszawa Centrum Hotel

Al. Solidarnosci 165 
00-876  WARSAW
POLAND

748 reviews
TripAdvisor Rating Based on 748 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI at the hotel
  • Underground garage: PLN 60 per day
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 20  PLN
  • Air Conditioning

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI at the hotel
  • Underground garage: PLN 60 per day
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 20  PLN
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 191 rooms
  • 160 non-smoking rooms
  • 5 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Web TV
    • Radio in room
    • Opening windows
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Telephone
    • Crib on request
    • Direct dial telephone
    • Fax machine
    • RJ 45 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for ibis Warszawa Centrum / Hostel Warszawa Centrum

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 748 reviews

rjrcctx 2015/10/25
« Good value for money »

I have nothing negative to report. My stay was very pleasant. Room, while spartan, are very clean, functional, of more than adequate size. The staff is very professional and helpful. Wish we had Ibis in U.S.

Joanna S, Manager at Ibis Warszawa Centrum, responded to this review

Dear Rjrcctx, We are very grateful for your comments regarding your stay at the Ibis Warsaw Centrum. Receiving top marks for us is always a big pleasure. We appreciate you being our guest! Once again, thank you for sharing with us your opinion and we hope that next stay at our hotel will also just as enjoyable and successful as the previous one. We look forward to seeing you at the Hotel Ibis Warszawa Centrum. Sincerely, Joanna Stanisławska Deputy Manager

claudiocosta2015 2015/10/17
« Ibis world Standard »

Good location. Easy and quick to go to/from Warsovia Central Station. Problem: so bad towels as all Ibis I have been. Good relation cost X benefits. Good Staff. If you want you can go to old city by walking.

Joanna S, Manager at Ibis Warszawa Centrum, responded to this review

Dear Claudiocosta2015, Thank you for your opinion. Your feedback is very important for us. We are glad that you liked the overall standard of the hotel and the location. Once again, thank you for sharing with us your opinion I hope the next time we will do even better and earn 5* review. Sincerely, Joanna Stanisławska Deputy Manager

Dodka 2015/10/11
« No more than business »

No reservation upon arrival, even I confirmed it with a debit card,and had an email confirmation, fortunately I could stay with my friend in room, as there was no more rooms available ( good fortune at midnight). Only one receptionist on site, therefor long waiting for check in.TERRIBLE parking, no information around the hotel about parking. Service at lobby bar - could not compare to any worse. Cold, cold place - no wine glasses available, only some of them - different sizes. I recommend only if you do not have any other option in Warsaw.

Joanna S, Kierownik at Ibis Warszawa Centrum, responded to this review

Dear Dodka, Thank you for taking the time to tell us about your experience at the Hotel Ibis Warszawa Centrum. I am sorry that your stay did not meet your expectations and please allow me to express my apologies. At all Ibis hotels, we strive to provide a superior service experience for every Guest, therefore your feedback is very important for us. Please be assured that we are taking the appropriate measures to address the problems indicated in your survey and prevent future occurrence. I agree with you, that when you came to hotel at late night hours’ time and get the information about no availability in the hotel it has to be very unpleasant experience. Our receptionists applied the standard procedures- all reservation guaranteed with credit card has to be check regards to its validity. According to my receptionists, your debit card must have some kind of blacked and in the result she couldn’t use it without your presence to make the guarantee in correct way. In this kind of situation the staff is permitted to cancel reservation – please take my apologize one more time. Thank to your opinion we know how much we do need to train our staff on daily basis. Once again I would like to say how we appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Should have any additional questions or comments please do not hesitate to contact me directly. Best regards, Joanna Stanisławska Deputy Manager

zbiggys 2015/07/26
« A lovely stay »

A pleasant place to stay. The staff were warm and friendly and very willing to help with any issues (only issues were ones caused by me, not the Hotel). The buffet breakfast, which I didn't book originally, was fantastic. A tip for those thinking they'll step out for breakfast, there really isn't much available close by. A fair walk to the old town however there is a tram stop just outside the hotel which means you don't need to worry about walking. Grab a map from reception with the tram and metro routes and you'll see how easy the city is to navigate from this point. Only a couple of downsides - no tea/coffee facilities in the room and no umbrellas to borrow from reception when it was raining.

Joanna S, Manager at Ibis Warszawa Centrum, responded to this review

Dear Zbiggys, Thank you for deep analyze of our service. I would also like to thank you for appreciation words on behalf of staff service and the quality of breakfast . At Ibis, we strive to provide a superior service for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I really appreciate your very detailed review, it is very motivating for our team and helpful to our Guests. Once again, thank you for sharing with us your opinion I hope the next time we will do even better and earn 5* review. Sincerely, Joanna Stanisławska Deputy Manager

Ruth G 2015/07/07
« Excellent hotel »

Lovely...modernizsed hotel.....food spot on...staff very pleasant.....ideally situated for the centre of Warsaw, and transport. Hotel has everything you need. This is my third visit and will definately stay again x x

Joanna S, Manager at Ibis Warszawa Centrum, responded to this review

Dear Guest, Thank you for your recent stay in Ibis Warsaw Centrum and for reviewing your stay on TripAdvisor. I was extremely happy to learn your comments following your recent stay in our hotel. It gives me immense pleasure to read about such wonderful experiences from our hotel and I will surely share your comments with the whole team to motivate them further. I would also like to take this opportunity to thank you for returning to our hotel. Kind Regards, Joanna Stanisławska Deputy Manager

emmanuelgranon 2015/06/20
« Excellent hotel »

Great hotel, very good value, The breakfast, the room, every aspect is positive, we are choosing this hotel every time we need to spend a night in Warsawa thanks to your whole team (reception, bar ...) for keeping the spirit high

Joanna S, Manager at Ibis Warszawa Centrum, responded to this review

Dear Emmanuelgranon, Thank you for being with us and sparing a moment to share your emotions. Your positive opinion is such a strong motivator for all of us working in hotels, so I will share your message with the entire team. Looking forward to seeing you again at the Ibis Warsaw Centrum. We are preparing new surprises! With kind regrads, Joanna Stanisławska Deputy Manager

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