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Le Diwan Rabat - MGallery Collection - hotel reviews in Rabat
Hotel code: 2820
Accorhotels.com customer reviews in partnership with TripAdvisor
"OK for a short stay"
3rd March 2012, Brussels, Belgium
Located in the center, quite convenient to move around in Rabat. But besides that, nothing exceptional. Rooms are ok and clean. Hotel is very clean in general. Service is friendly, breakfeast staff a bit overwhelmed when busy, breakfeast food is limited in variety but sufficient.
"Not fitted with the MGallery standard"
20th February 2012, constaise, paris
First of all, I was not proposed any reward despite my high rank fidelity program, which is not critical for one-shot guests but is not fitted to the policy of the loyalty program. This hotel is characteristic of the 70s buildings that has not been renovated enough. The rooms are not very furbished, naked wooden desk and dressings of the same kind, cold design and appearance, not fitted with the MGallery Accor positioning for hotel of local flavour. It is allowed to smoke in the lobby so no way to breath fresh air unless you wake up at 05.00AM. On night, the air conditioning is bringing a smoky scent despite being on a non-smoking floor. The breakfast is not very diversified and above all, the staff is numerous but completely inefficient (the drinks are not in self-service so you have to wait for them but they don't look accurately), I was obliged to ask four times to get some new hot water for my tea. Overall, this is a declassified Sofitel that was probably never at the standard. It does not deserve the MGallery "genuine local taste" label and there is a lot of investment to bring the hotel to the 2012 standards.
Hotel address
Place de l'Unité Africaine10005 RABAT
MOROCCO
How to reach the hotel
GPS :N 34° 1' 4.90'' W 6° 49' 24.90''
Contact the hotel
- Tel. (+212)537/262727
- Fax. (+212)537/262424
- H2820@accor.com
