Hotel addressPlace de l'Unité Africaine
How to reach the hotel
Contact the hotel
- Tel. (+212)0530200390
- Fax. (+212)537/262424
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Hotel Le Diwan MGallery By Sofitel - hotel reviews in Rabat
Hotel code: 2820
Accorhotels.com customer reviews in partnership with TripAdvisor
"good for business"
2nd September 2013, kbitopoulos, Dubai, UAE
I stayed a couple days for business and with the exception of the bathroom which has not seen a major redecoration for years (but in perfect working condition) all were great at this hotel. Nice surprise: the espresso machine.View management response »
Management responseDear Guest, Many thanks for posting your comments. We appreciate all feedback very muchand the team and I look forward to welcoming you back at Diwan M gallery inRabat Kind regards,
"My preferred business hotel"
11th July 2013, Anabase61, Auxerre
Having experienced Sofitel around the world but also other hotels in Rabat, Sofitel Diwan has my preferenced for business purpose. Good and clean rooms, correct breakfast (though a bit expencive compared to the room discounted price), good restaurant and international bar.Above everything, the sleep quality is good which is extremely rare in center town due to combination of environmental noise and poor standard for constrution materiel. If you want to sleep well, go to Diwan.View management response »
Management responseDear Guest ,Many thanks for the review. We always welcome feedback and my team and I are glad that you enjoyed your stay with us at Diwan M Gllery in Rabat . I hope we can be part of your future travel plans. Kind regards,
"Expensive booking via online"
7th February 2013, redrevenue, Frankfurt, Germany
I booked the hotel via Accor online, it was even expensive than Sofitel, than I think they must have a reason. At the arrival time they gave me a room towards the street, it was very noisy, at second day morning I changed the room, than it was OK. Overall I payed around 100% more than the Golden Tulip Hotel which is a few hundred meter away, it's not worth for this money, and I don't understand why this hotel belongs to the M Gallery which shall be special in Accor group.View management response »
Management responseDear Guest,Apologies for not living up to your expectations. We’ll look into things,and I hope we can welcome you back to Le Diwan M GALLERY Collection in Rabat some time in the future. Best regards .
"Nice hotel close to city"
10th September 2012, goldyzm, Zagreb
Everything is nice regarding this hotel. Only what didn't ok were to loud ventilation even with air-condition was off. Also WiFi doesn't work fine. You can connect with your device initially, but if you disconnect for some time connection to the internet doesn't work anymore. This was the case with two laptops and two phones. Every day we had this problem, it seems that problem disapiers when wifi network extender is restarted, but than again you have only one connection attempt which should not be turned off by guest in order to have internet for 24h.View management response »
Management responseDear guest,Thanks for leaving your thoughts here. The team and I are glad that you enjoyedyour stay, and we’ve taken note of your comments. Rest assured we will addressthem. Kind regards.
"OK for a short stay"
3rd March 2012, Brussels, Belgium
Located in the center, quite convenient to move around in Rabat. But besides that, nothing exceptional. Rooms are ok and clean. Hotel is very clean in general. Service is friendly, breakfeast staff a bit overwhelmed when busy, breakfeast food is limited in variety but sufficient.
"Not fitted with the MGallery standard"
20th February 2012, constaise, paris
First of all, I was not proposed any reward despite my high rank fidelity program, which is not critical for one-shot guests but is not fitted to the policy of the loyalty program. This hotel is characteristic of the 70s buildings that has not been renovated enough. The rooms are not very furbished, naked wooden desk and dressings of the same kind, cold design and appearance, not fitted with the MGallery Accor positioning for hotel of local flavour. It is allowed to smoke in the lobby so no way to breath fresh air unless you wake up at 05.00AM. On night, the air conditioning is bringing a smoky scent despite being on a non-smoking floor. The breakfast is not very diversified and above all, the staff is numerous but completely inefficient (the drinks are not in self-service so you have to wait for them but they don't look accurately), I was obliged to ask four times to get some new hot water for my tea. Overall, this is a declassified Sofitel that was probably never at the standard. It does not deserve the MGallery "genuine local taste" label and there is a lot of investment to bring the hotel to the 2012 standards.
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.
Hotel classifications (1 to 5 stars for France) correspond to criteria laid down by local regulations.