Hotel - Mercure Annecy Centre Hotel
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Mercure Hotel

Mercure Annecy Centre Hotel

26 Rue Vaugelas 
74000  ANNECY
FRANCE

514 reviews
TripAdvisor Rating Based on 514 reviews
Best price guarantee
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From 84.00 EUR Non member rate
From 79.80 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Select your dates 84.00 EUR
Check-in from 12h30
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking (Nearby)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
  • Pet allowed
  • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking (Nearby)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
  • Pet allowed
  • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing

Leisure and activities

  • Other sports activities (Nearby)
    • Roller-skating (Nearby)
    • Skating rink (Nearby)

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

  • 39 rooms
  • 25 non-smoking rooms
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Manual temperature control
    • Satellite/cable colour TV
    • Coffee/tea making facilities
    • Minibar
    • Toilets
    • Make-up/magnifying mirror
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our customer reviews for Mercure Annecy Centre Hotel

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 514 reviews
TroyVP 2017/03/02
« A great hotel in the heart of Annecy »

The staff at this hotel were very professional yet friendly and informative. I highly recommend this hotel. Centrally located within walking distance of the main station and old city. The rooms were fairly large by European standards. The breakfast was good and well presented.

Paulcolah 2016/10/15
« Great location »

We stayed one night and found the hotel to be the usual Mercure standard. I do wish they would supply glass drinking containers rather than plastic. This hotel was in a great central location. Walking distance to the train station and not far from the lake and old town

jriccord 2016/04/30
« Mercure Hotel in Annecy centre. »

Very nice room. Excellent location. OK breakfast but such a tiny area. People in the reception area did not speak much English, but they tried to help us when necessary. Unfortunately our room was not effectively cleaned and serviced one day. Every other day it was serviced properly.

DonPageDownley 2015/09/12
« Good price but a few oddities »

The hotel is right in the centre of Annecy, so you would reasonably expect to pay a higher price than we did. However, the room was pretty small and breakfast was at a very high price, so we popped over the road an bought our breakfast for a fraction of the cost. Parking was really weird too, in a public car park. Had to drop the bags off (quickly too as the time is very limited) and then find a spot in the car park some distance away.

Alison R 2015/05/13
« Disappointing Mercure - more an Ibis »

We have stayed in a number of Accor hotels so expected much more from a hotel billing itself as a Mercure. The room was tiny, shower gel the only thing left in the bathroom ie no moisturiser, shower cap etc. the towels were a disgrace -very thin and off-white. The reception staff, however, were pleasant and helpful.

Isabelle S, Responsable réception at Mercure Annecy Centre, responded to this review

Dear Thank you to have taken the time to give us your opinion about your stay in our hotel. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us. Looking forward to welcoming you shortly in one of the hotels of the Mercure network. Yours sincerely, Anick BOYER

bae_inSeoul 2014/09/12
« Location was nice. »

The hotel was close to the station as well as to the lake. The room was spacy enough for a single guest. The bed was very comfortable. The lift in the hotel was very small, so only one person could take it with luggage.

Isabelle S, Directeur général at Mercure Annecy Centre, responded to this review

Dear Guest, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you in Mercure Annecy Centre. Yours sincerely Isabelle SABATIER Manager

Victoria P 2014/01/15
« Small great hotel and friendly staff »

We enjoyed very much staying in the hotel, very friendly staff, clean rooms, good location, near the old town, shops and restaurants, Parking 150 metres from the hotel. Breakfast is expensive if not included in the room rate.

Isabelle S, Directeur général at Mercure Annecy Centre, responded to this review

Dear Madam, By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us. Looking forward to welcoming you in Mercure Annecy Centre. Yours sincerely, Isabelle SABATIER Manager

JungleSeb 2014/01/09
« Perfect stay in Annecy »

The hotel is very well located, in the heart of Annecy. The Staff is friendly and warm welcome you when you arrive at the hotel. The room is clean and quiet and the beds are quite comfortable. We didn't take the breakfast because of the price (15Euros) and decided to go the the bakery 200m from the hotel. We ordered a Baby crib and it was in the room when we arrived. We do recommend this hotel for leisure or business.

Isabelle S, Directeur général at Mercure Annecy Centre, responded to this review

Dear Sir,, Thank you for having taken the time to give us your views on your stay in our hotel. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you in Mercure Annecy Centre. Yours sincerely Isabelle SABATIER Manager

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