Mercure Chamonix Centre Hotel
39, rue des Allobroges
74400 CHAMONIX MONT BLANC
39, rue des Allobroges
74400 CHAMONIX MONT BLANC
The Mercure Chamonix Centre hotel welcomes you to a contemporary Savoy setting. It is ideally located in the heart of Chamonix, the mountain climbing capital and home to the Freeride World Tour. After a day of skiing or hiking, relax with a drink at the Le 4810 bar, which offers an extensive cocktails and spirits menu, and enjoy a typical regional meal on the terrace of the La Cordée restaurant overlooking Mont Blanc.
Located at the foot of Mont Blanc and of the Aiguille du Midi, this Mercure hotel is the perfect address for making the most of the mountain's and the attractions in the Savoie region during a business trip or amongst friends.
In partnership with the Rent & Ride store, the Mercure Chamonix Centre offers rentals and preps your ski equipment in advance
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
GPS : 45.922170, 6.872667
Choose from our 2 room categories with a balcony and view of Mont Blanc or le Brevent: a comfortable Standard Room or a Superior Room offering more space with its 2 rooms and measuring 323 sq. ft. (30 m²).
Enjoy our Standard Room measuring 248 sq. ft. (23 m²) offering high quality bedding and equipped with a TV, bathroom with shower or bathtub, hairdryer, safe, WIFI.
Take advantage of our 291 sq. ft. (27 m²) suite with a corner lounge area, flat-screen TV, dressing area, minibar, safe, WIFI, iPod docking station and bathroom with bathtub and hairdryer.
You will love our Superior Room measuring 344 sq. ft. (32 m²) featuring a lounge area with twin beds and a separate bedroom with a double bed. The bedroom has a TV, bathroom with bathtub, hairdryer, safe and WIFI.
Experience our enhanced-comfort room that comes with exclusive top of the range Mercure bedding, an iPhone/iPad docking station, Nespresso machine and other little details to create the best environment for work or relaxation.
The La Cordée restaurant offers a large selection of regional specialties including fondue, raclette, péla and also themed buffets. It boasts a terrace with views of Mont Blanc and can seat 180 people.
Reviews collected from customers who booked on AccorHotels.com
The hotel is lovely, the staff very enthusiastic and welcoming. We were lucky enough to receive a free upgrade to a 'superior' room, but we would have been just as happy with a regular room. Breakfast (express) was fast and good, as well as being reasonably priced. We hope one day to visit Chamonix when it is sunny, but yet again it rained throughout our visit.
1. I booked half-board in this hotel which includes breakfast and one meal per day. When I arrived it was 9 o'clock p.m. The waiter at the reception was so impatient, always busy on his phone, after I told him I was half-boarded, he doubted me like :"Are you sure?" instead of have a check himself! Afterwards I was told that I have only 45 minutes to finish my dinner...... The food was terrible, I ordered Risotto as main course, which was totally not well-cooked, the rice is raw and too hard to bite, when I was wondering whether it was heated from frozen food, I found a piece of PLASTIC BAGS!!! inside. Then I asked the waiter to call the chef, the guy who seemed to be the chef came with an arrogant face, didn't apologize, instead, he asked me "What do you want?!" I told him I didn't want anything just an explanation of my "Risotto" because I found PLASTIC in my food!!!. I never expect his response will be "Maybe you can just pick it out"...... and even complained to me that:" Some customers just don't know how to communicate......" It was definitely impolite and the rudest treatment I've received among all 4-star hotels I've entered! 2. Give me two key cards for me and my girlfriend, one of which has not been activated...... due to the careless of Receptionist...... 3. The elevator was badly maintained, shocked heavily every time when stopped, which is definitely a potential safety hazard...... 4. No ceiling light in the room, the whole room was dark and gloomy. 5. Hardly does' have any bath supplies except one bottle of shampoo (or shower gel, or other unknown smelly chemical liquids......) I will not complain this if I go to a budget hotel, but you declare you are a 4-star! In a word, I will never ever choose to live in your hotel any more in the future! Shame on you! you'd better improve your facilities and teach your staff how to treat guests in a more polite way.
Dear Mister Ke W, Thank you for your time and for your feedback. I truly am dismayed to hear of the service challenges and issues you experienced during your stay and that you were very disappointed. This type of service meets neither our standards nor certainly your expectations and for that I am very sorry. I sincerely believe that the shortcomings you experienced were an exception to the norm and I hope the next time you are in Chamonix you will consider staying with us again where you will have my commitment for a more enjoyable stay. Best Regards
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