Hotel Mercure Josefshof Wien Am Rathaus
Josefsgasse 4 - 6
Josefsgasse 4 - 6
The Mercure Josefshof Wien am Rathaus hotel combines the charm of the old town of Vienna with the urban lifestyle. The hotel is located away from the hustle and bustle of the city, yet only a few minutes' walk from the city center. Tradition meets modernity in our rooms too, with comfortable Standard and Superior Rooms in a classic Viennese style and stylish, ultra-modern Privilege Rooms. Free WIFI is, of course, available. Our balanced buffet breakfast is served daily until 12 noon.
The Mercure Josefshof Wien is just a few steps from the parliament building, town hall square, museums and museum quarter. All sights in the city center can be reached on foot.
Enjoy a comfortable stay at the Mercure Josefshof Wien hotel. Our hotel offers a relaxing environment despite its convenient location in the very heart of Vienna. Our extensive buffet breakfast is served daily until 12 noon.
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
GPS : 48.208588, 16.354308
Choose between our classic Standard Rooms, Superior Rooms facing the garden or our exclusive Privilege Rooms for a good night's sleep
Modern, air-conditioned Standard Rooms feature a comfortable work area, high-quality beds, flat-screen cable TV with PayTV, bathroom, hairdryer, make-up mirror, minibar, free WIFI, laptop safe, telephone with voice mailbox
Standard Single Rooms with courtyard location. Air conditioning, 51 x 79 inch bed, bathroom with hairdryer, make-up mirror; minibar, desk, free WIFI, laptop safe, flat-screen cable TV with PayTV, telephone with voice mailbox
Exclusive Junior Suites offer an extremely spacious living area. Box-spring beds of the highest quality, a modern bathroom, air conditioning, desk, laptop safe, flat-screen TV, minibar and free WIFI complete your stay.
Air-conditioned, non-smoking Superior Rooms feature luxurious beds, spacious work area, flat-screen cable TV with PayTV, bathroom with hairdryer and make-up mirror, minibar, free WIFI, laptop safe, telephone with voice mailbox
Air-conditioned single-room apartments with living area. Luxurious beds, flat-screen cable TV with PayTV, bathroom, hairdryer, make-up mirror, minibar, free WIFI, laptop safe, telephone with voice mailbox and kitchenette
Exclusive Privilege Rooms with air conditioning, versatile work area, free WIFI, king-size beds, bathroom with walk-in shower, hairdryer, make-up mirror, minibar, laptop safe, flat-screen cable TV with PayTV, telephone with voice mailbox
Our great little bar is open around the clock for you, offering the perfect place to relax with a coffee or a glass of wine from the Grands Vins Mercure collection.
Reviews collected from customers who booked on AccorHotels.com
I enjoy to stay in this hotel from time time because it offers quite, comfortable and of course clean rooms. In summer I enjoy the breakfast (from a good sorted breakfast buffet) in the courtyard. U2 station is very near which is convenient for my business trips. Car parking might be tricky, but they offer a garage. The price value depends on the actual rate, which differs, depending on events in Vienna etc.... Traveling for business means I need to safe money and I select the hotel only when the rate fits to my budget. But don't worry, I will come back.
We arrived at 12 noon, we had to take the bags to our room as they don't have a concierge to take the bags, we had to pay also an early checkin!!! The breakfast the same everyday, and the staff is the worst. I don't recommend this hotel.
Dear michelk195, we are very sorry that you were not satisfied with your stay at the Mercure Josefshof Wien. We would like to explain the following: With your reservation confirmation you got the information about the check in time at 14:00! Our frontoffice team informed you about the possibilities to check in earlier as in the superior category, which you have booked was no room at that time clean because our guests can check out till 12:00. I don´t understand why you did not talk to one of our Managers during your stay to solve the problem. They offered you a higher category, which was available and they did their best and informed the housekeeping that your room should be cleaned immediately. The receptionist made the check in for your room at 11:40 am. For your next stay please let us know that you arrive earlier and we will arrange it in time. It would have been great if you would have asked for a manager to discuss your negative impressions directly during your 4 nights stay. Maybe we could have made up some of them. We are a 4 star hotel and it is not usual that we have a porter. A Concierge is the person who gives you informations about the city, concerts,.. We are always willing to help with the luggage when requested as far as the receptionist have enough time. You were not satisfied with our breakfast: Our breakfast is daily from 07:00 to 12:00. It is an all you can eat buffet. We have 135 items on it. For example: 24 different sorts of tea, 6 different coffees, 9 different cold drinks, 1 Austrian sparkling wine, 13 different breads, 4 different cakes, 4 joghurts, 5 cereals, 6 jams, 4 different vegetables, 3 hams, 4 sausages, scrambled eggs, bacon, grilled sausages, 6 fruits, 7 cheeses and many more. Why did you not speak with one of the Service or with the Manager about what you are missing? Let us please know what you missed on the buffet, to improve our service. Most of our clients praise the friendlyness and the helpfull service of our staff. So I am very sorry that we did not meet your expectations at our Mercure Josefshof Wien. Best Regards Elisabeth Neubauer General Manager
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