Hotel - Hotel Mercure Josefshof Wien Am Rathaus
section.presentation.hotel.accorhotels
Mercure Hotel

Hotel Mercure Josefshof Wien Am Rathaus

Josefsgasse 4 - 6 
1080  VIENNA
AUSTRIA

1,216 reviews
TripAdvisor Rating Based on 1,216 reviews
Check Prices
Best price guarantee
From
From 104.65 EUR Non member rate
From 104.65 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Check Prices
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
  • Reduced mobility rooms
  • Pet allowed 15  EUR
  • Fitness centre  (Nearby)
  • Babysitting on request

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
  • Reduced mobility rooms
  • Pet allowed 15  EUR
  • Babysitting on request
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Shoe shine machine
  • Gift shop/newspaper shop  (Nearby)
  • Porter

Leisure and activities

  • Fitness centre  (Nearby)
  • Babysitting on request
  • Golf course 9 holes  (Nearby)

Catering

  • 1 bar(s)

Business services

  • 3 meeting room(s)
  • Self service business centre
See all services

Hotel location

Our rooms

Choose between our classic Standard Rooms, Superior Rooms facing the garden or our exclusive Privilege Rooms for a good night's sleep

  • 164 rooms
  • 160 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Hotel Mercure Josefshof Wien Am Rathaus

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 1,216 reviews

U2396YAjulianm 2017/01/06
« Vienna over New Year »

Hotel was clean and tidy. We upgraded our room and were given a very spacious quiet room with a lovely modern shower room. Very comfortable beds. Not much of a view but who's looking out? Nice, helpful staff with a good command of English. 24 hour bar too!

MercureJosefshof, Manager at Mercure Josefshof Wien am Rathaus, responded to this review

Dear YAjulianm, many thanks for your comments. Best Regards Elisabeth

davejanes2016 2016/12/23
« Christmas shopping trip to Vienna »

Great hotel with good location for the Christmas markets and tourist attractions, close to all the transport links, well impressed, also was located near to good supermarkets , great restaurants and good bars for local nightlife

MercureJosefshof, Manager at Mercure Josefshof Wien am Rathaus, responded to this review

Dear davejanes2016, thank you for your comments. Vienna is also worth for a visit not only in December. We have a lot of attractions all over the year. Specially at Easter. Regards Elisabeth

37gayem 2016/12/01
« Great location and excellent staff »

The hotel was in an excellent location and the staff were very friendly and helpful. The buffet breakfast had everything you could think of, but don't.forget your Barry's tea bags if you are going to Vienna.

JoFra9800 2016/09/18
« Comfortable and well located »

I enjoy to stay in this hotel from time time because it offers quite, comfortable and of course clean rooms. In summer I enjoy the breakfast (from a good sorted breakfast buffet) in the courtyard. U2 station is very near which is convenient for my business trips. Car parking might be tricky, but they offer a garage. The price value depends on the actual rate, which differs, depending on events in Vienna etc.... Traveling for business means I need to safe money and I select the hotel only when the rate fits to my budget. But don't worry, I will come back.

michelk195 2015/11/02
« Very bad hotel »

We arrived at 12 noon, we had to take the bags to our room as they don't have a concierge to take the bags, we had to pay also an early checkin!!! The breakfast the same everyday, and the staff is the worst. I don't recommend this hotel.

MercureJosefshof, Manager at Mercure Josefshof Wien am Rathaus, responded to this review

Dear michelk195, we are very sorry that you were not satisfied with your stay at the Mercure Josefshof Wien. We would like to explain the following: With your reservation confirmation you got the information about the check in time at 14:00! Our frontoffice team informed you about the possibilities to check in earlier as in the superior category, which you have booked was no room at that time clean because our guests can check out till 12:00. I don´t understand why you did not talk to one of our Managers during your stay to solve the problem. They offered you a higher category, which was available and they did their best and informed the housekeeping that your room should be cleaned immediately. The receptionist made the check in for your room at 11:40 am. For your next stay please let us know that you arrive earlier and we will arrange it in time. It would have been great if you would have asked for a manager to discuss your negative impressions directly during your 4 nights stay. Maybe we could have made up some of them. We are a 4 star hotel and it is not usual that we have a porter. A Concierge is the person who gives you informations about the city, concerts,.. We are always willing to help with the luggage when requested as far as the receptionist have enough time. You were not satisfied with our breakfast: Our breakfast is daily from 07:00 to 12:00. It is an all you can eat buffet. We have 135 items on it. For example: 24 different sorts of tea, 6 different coffees, 9 different cold drinks, 1 Austrian sparkling wine, 13 different breads, 4 different cakes, 4 joghurts, 5 cereals, 6 jams, 4 different vegetables, 3 hams, 4 sausages, scrambled eggs, bacon, grilled sausages, 6 fruits, 7 cheeses and many more. Why did you not speak with one of the Service or with the Manager about what you are missing? Let us please know what you missed on the buffet, to improve our service. Most of our clients praise the friendlyness and the helpfull service of our staff. So I am very sorry that we did not meet your expectations at our Mercure Josefshof Wien. Best Regards Elisabeth Neubauer General Manager

joanna390 2015/10/24
« Quiet corner of old Vienna »

Favourite hotel just behind the Rathaus in a quiet street near the English theatre. Many attractions within walking distance but the metro, trams and the Ringstrasse very nearby. No open restaurant and only a tiny bar but who is going to spend hours in a hotel in Vienna?

MercureJosefshof, Manager at Mercure Josefshof Wien am Rathaus, responded to this review

Dear user joanna390, thank you very much for your nice wods about your stay at our Mercure Josefshof. We hope to welcome you back soon :-) Best wishes from Vienna Markus Schmid Resident Manager

See more In partnership with

Web-users rating

Other web-users rate our hotel

Book your stay in this hotel
Best price guarantee
From
From 104.65 EUR Non member rate
From 104.65 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
Best price guarantee

Our other hotels nearby

At 1.2 km Hotel Mercure Secession Wien
Hotel Mercure Secession Wien
From
From 118.00 EUR Non member rate
From 109.74 EUR Member's rate Members’ Rate, join while you book
7.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.5 km Mercure Vienna First
Mercure Vienna First
From
From 159.00 EUR Non member rate
From 159.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.5 km Hotel Mercure Wien Zentrum
Hotel Mercure Wien Zentrum
From
From 149.00 EUR Non member rate
From 138.57 EUR Member's rate Members’ Rate, join while you book
7.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.7 km Hotel Mercure Wien Westbahnhof
Hotel Mercure Wien Westbahnhof
From
From 65.00 EUR Non member rate
From 60.45 EUR Member's rate Members’ Rate, join while you book
7.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in VIENNA
Check Prices