Hotel - Hotel Mercure Josefshof Wien Am Rathaus
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Mercure Hotel

Hotel Mercure Josefshof Wien Am Rathaus

Josefsgasse 4 - 6 
1080 VIENNA
AUSTRIA

1,052 reviews
TripAdvisor Rating Based on 1,052 reviews
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Select your dates 130.15 EUR

Hotel Mercure Josefshof Wien Am Rathaus

Mid-scale hotel for business trips or leisure

The Mercure Josefshof Wien am Rathaus hotel combines the charm of the old town of Vienna with the urban lifestyle. The hotel is located away from the hustle and bustle of the city, yet only a few minutes' walk from the city center. Tradition meets modernity in our rooms too, with comfortable Standard and Superior Rooms in a classic Viennese style and stylish, ultra-modern Privilege Rooms. Free WIFI is, of course, available. Our balanced buffet breakfast is served daily until 12 noon.

The Mercure Josefshof Wien is just a few steps from the parliament building, town hall square, museums and museum quarter. All sights in the city center can be reached on foot.

Hotel extras

Enjoy a comfortable stay at the Mercure Josefshof Wien hotel. Our hotel offers a relaxing environment despite its convenient location in the very heart of Vienna. Our extensive buffet breakfast is served daily until 12 noon.

This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
  • Reduced mobility rooms
  • Pet allowed 10  EUR
  • Breakfast
  • Fitness centre  (Nearby)

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
  • Reduced mobility rooms
  • Pet allowed 10  EUR
  • Babysitting on request
  • Air conditioning
  • Hotel open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Shoe shine machine
  • Gift shop/newspaper shop  (Nearby)
  • Porter

Leisure and activities

  • Fitness centre  (Nearby)
  • Babysitting on request
  • Golf course 9 holes  (Nearby)

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • 3 meeting room(s)
  • Self service business centre
See all services

Our rooms

Choose between our classic Standard Rooms, Superior Rooms facing the garden or our exclusive Privilege Rooms for a good night's sleep

  • Standard Room with 1 double bed
    Standard Room with 1 double bed

    Modern, air-conditioned Standard Rooms feature a comfortable work area, high-quality beds, flat-screen cable TV with PayTV, bathroom, hairdryer, make-up mirror, minibar, free WIFI, laptop safe, telephone with voice mailbox

  • Standard Room with 1 single bed
    Standard Room with 1 single bed

    Standard Single Rooms with courtyard location. Air conditioning, 51 x 79 inch bed, bathroom with hairdryer, make-up mirror; minibar, desk, free WIFI, laptop safe, flat-screen cable TV with PayTV, telephone with voice mailbox

  • Superior Room with 1 double bed
    Superior Room with 1 double bed

    Exclusive Junior Suites offer an extremely spacious living area. Box-spring beds of the highest quality, a modern bathroom, air conditioning, desk, laptop safe, flat-screen TV, minibar and free WIFI complete your stay.

  • Superior Room with 1 double bed
    Superior Room with 1 double bed

    Air-conditioned, non-smoking Superior Rooms feature luxurious beds, spacious work area, flat-screen cable TV with PayTV, bathroom with hairdryer and make-up mirror, minibar, free WIFI, laptop safe, telephone with voice mailbox

  • Superior Apartment with 1 double bed
    Superior Apartment with 1 double bed

    Air-conditioned single-room apartments with living area. Luxurious beds, flat-screen cable TV with PayTV, bathroom, hairdryer, make-up mirror, minibar, free WIFI, laptop safe, telephone with voice mailbox and kitchenette

  • Deluxe Room with 1 king-size bed
    Deluxe Room with 1 king-size bed

    Exclusive Privilege Rooms with air conditioning, versatile work area, free WIFI, king-size beds, bathroom with walk-in shower, hairdryer, make-up mirror, minibar, laptop safe, flat-screen cable TV with PayTV, telephone with voice mailbox

  • 170 rooms
  • 160 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Airconditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

PRINCESS Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

PRINCESS


Our great little bar is open around the clock for you, offering the perfect place to relax with a coffee or a glass of wine from the Grands Vins Mercure collection.

See all our restaurants and bars

Your meetings and events

Hotel Mercure Josefshof Wien Am Rathaus Meeting Room

Our meeting rooms


  • Number of meeting rooms: 3
  • Maximum size: 54 m2
  • Maximum capacity: 35

Our customer reviews for Hotel Mercure Josefshof Wien Am Rathaus

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.0/5 Based on 1,052 reviews
JoFra9800 2016/09/18
« Comfortable and well located »

I enjoy to stay in this hotel from time time because it offers quite, comfortable and of course clean rooms. In summer I enjoy the breakfast (from a good sorted breakfast buffet) in the courtyard. U2 station is very near which is convenient for my business trips. Car parking might be tricky, but they offer a garage. The price value depends on the actual rate, which differs, depending on events in Vienna etc.... Traveling for business means I need to safe money and I select the hotel only when the rate fits to my budget. But don't worry, I will come back.

michelk195 2015/11/02
« Very bad hotel »

We arrived at 12 noon, we had to take the bags to our room as they don't have a concierge to take the bags, we had to pay also an early checkin!!! The breakfast the same everyday, and the staff is the worst. I don't recommend this hotel.

MercureJosefshof, Manager at Mercure Josefshof Wien, responded to this review

Dear michelk195, we are very sorry that you were not satisfied with your stay at the Mercure Josefshof Wien. We would like to explain the following: With your reservation confirmation you got the information about the check in time at 14:00! Our frontoffice team informed you about the possibilities to check in earlier as in the superior category, which you have booked was no room at that time clean because our guests can check out till 12:00. I don´t understand why you did not talk to one of our Managers during your stay to solve the problem. They offered you a higher category, which was available and they did their best and informed the housekeeping that your room should be cleaned immediately. The receptionist made the check in for your room at 11:40 am. For your next stay please let us know that you arrive earlier and we will arrange it in time. It would have been great if you would have asked for a manager to discuss your negative impressions directly during your 4 nights stay. Maybe we could have made up some of them. We are a 4 star hotel and it is not usual that we have a porter. A Concierge is the person who gives you informations about the city, concerts,.. We are always willing to help with the luggage when requested as far as the receptionist have enough time. You were not satisfied with our breakfast: Our breakfast is daily from 07:00 to 12:00. It is an all you can eat buffet. We have 135 items on it. For example: 24 different sorts of tea, 6 different coffees, 9 different cold drinks, 1 Austrian sparkling wine, 13 different breads, 4 different cakes, 4 joghurts, 5 cereals, 6 jams, 4 different vegetables, 3 hams, 4 sausages, scrambled eggs, bacon, grilled sausages, 6 fruits, 7 cheeses and many more. Why did you not speak with one of the Service or with the Manager about what you are missing? Let us please know what you missed on the buffet, to improve our service. Most of our clients praise the friendlyness and the helpfull service of our staff. So I am very sorry that we did not meet your expectations at our Mercure Josefshof Wien. Best Regards Elisabeth Neubauer General Manager

joanna390 2015/10/24
« Quiet corner of old Vienna »

Favourite hotel just behind the Rathaus in a quiet street near the English theatre. Many attractions within walking distance but the metro, trams and the Ringstrasse very nearby. No open restaurant and only a tiny bar but who is going to spend hours in a hotel in Vienna?

MercureJosefshof, Manager at Mercure Josefshof Wien, responded to this review

Dear user joanna390, thank you very much for your nice wods about your stay at our Mercure Josefshof. We hope to welcome you back soon :-) Best wishes from Vienna Markus Schmid Resident Manager

Anthony P 2015/09/27
« Well placed and comfortable mid-range hotel »

Very well located near Rathaus and Ring, and only a few steps from tram (line 2) and underground (line U2) stops. Comfortable. Good service. Good advice on what to see and where to go. Cafés and restaurants available locally.

MercureJosefshof, Manager at Mercure Josefshof Wien, responded to this review

Dear user Anthony P, thank you very much for your rating of our hotel on tripadvisor. We would be very pleased to welcome you again at the Josefshof during a future stay in Vienna. Best regards from sunny Vienna Markus Schmid Resident Manager

stacey1314 2015/07/15
« Excellent Room »

At first a little tricky to find the hotel. After finding it the staff were helpful and I stayed in a Privilege room. Upon checkout one girl did seem somewhat clueless but there was another fella there who knew what to do to check out guests. The room had a really upmarket feel, the bathroom was nice (albeit the mural thing which was the bathroom door with a lady on it was a tad perturbing) the bed was nice, good set of tv channels and the room contained a pod coffee machine too. Really nice. Definitely stay there again if in Vienna. Quick note about the bar mind, very small by reception. There were 3 people (guests) in there when I went to get a drink and it was a case of no more room really.

Gunnar C 2015/07/13
« Effective AC »

We visited Vienna during a very warm week and we were extremely grateful for the effective AC this hotel offered. As a 3-person family we stayed in a so called apartment and thought this was well worth the extra cost. Good breakfast in the nice inner yard.

Will M 2015/07/05
« Good clean hotel »

Quiet hotel. Towels thin. We had no problems with our room although a friend traveling with us had issues with both tub draining and air conditioning. Good sized room. Would stay here again due to close proximity of underground and closeness to MuseumQuarter.

T L 2015/03/01
« good location »

Stayed here for three nights with my sister. Public transportation is right around the corner and museum quarter is within short walking distance. Its tucked away on a smaller side street but by no means difficult to find. Breakfast buffet is good. Value is very good with discount but probably only average if you're paying full price- still a good hotel that wed recommend.

MercureJosefshof, Manager at Mercure Josefshof Wien, responded to this review

Dear user T L, thank you very much for your review on tripadvisor.com It was a pleasure to read that you liked your stay with us. Hope to welcome you again if you should be back in Vienna. Best regards to Canada. Markus Schmid Resident Manager

Stanislav K 2015/01/25
« Good Location in the City Centre, but Hotel Could be Improved to Attract »

In the hotel "Mercure Josefshof Wien" I spent three days in early December and principally I was satisfied, but the truth is that among so many Viennese hotels this one can be ranked as good, but rather only average. The location is really good: in the city center and yet in a quiet street, moreover there is a practical hotel garage. However, staff, breakfast and my single room acted rather the impression of a three star hotel: I cannot complain about anything, but it was not a special experience. Considering next stays at this hotel will therefore probably depend a lot on the price offered or the improvement realised.

MercureJosefshof, Manager at Mercure Josefshof Wien, responded to this review

Dear user Stanislav, thank you very much for your comments on your recent stay with us. We regret that you were not completely satisfied and need to assure you that all necessary steps will be taken to convince you about the quality of our services next time. We currently change the carpets in all the floors and most of our rooms. Additionally we will change the matresses and give many rooms a paint fresh-up. Our staff will be trained again shortly and so we hope to get back your confidence in our hotel. Hope to welcome you back soon and send best regards from Vienna. Markus Schmid Resident Manager

867bm 2014/12/27
« Great hotel in Vienna »

The hotel is located near the Rathaus (Townhall), very close to the the metro (line 2) and various tram lines. Great breakfast is served until midday, the rooms are clean and comfortable. Smoking rooms are located on the 1st floor which means you can get some faint smoke smells in the hallways above.

MercureJosefshof, Manager at Mercure Josefshof Wien, responded to this review

Dear Bob, thank you for your comments about the stay in Vienna. We are sorry about the little smell of the smokers. But in 2015 we will Change to a completely non Smoking Hotel. Best Regards Elisabeth Neubauer General Manager

Bohdanovic 2014/12/09
« Relaxing stay in a centre of culture »

We were wery happy to stay in this hotel. Beautifull Klimt design was looking at us from every corner :-). The breakfast options were mainly appreciated by my daughter. It was very easy to get to Kunsthistorische Museum Wien to enjoy Diego Velasquez exhibition. And the staff at the reception desk, especially Kristian Lopez and his female colleague were really very helpfull and supportive. Thank You !

MercureJosefshof, Manager at Mercure Josefshof Wien, responded to this review

Dear Bohdanovi, thank you for your comments. Kristian and the team where very happy about your nice words. Hope to see you again Elisabeth Neubauer General Manager

Christophe G 2014/06/15
« Vienna Museum Area »

Good location- clean rooms- privilege room on top floor with nice views and modern decor - good working rain shower - very friendly staff - easy to reach by subway - internet for free and working fast

MercureJosefshof, Manager at Mercure Josefshof Wien, responded to this review

Dear Christoph, thank you for your comments. We try to improve your Service. Best Regards E Neubauer

Bogi M 2014/05/27
« Bogi »

The hotel is located near the metro station Rathaus. The old part of Vienna is also quite nearby. The hotel is rather old, dark and lacking daylight (lower levels). The bathroom is quite modern but the room is out of date. The breakfast is too expensive for what you get. The menu is the same every day. The breakfast room cramped and on two levels where the stap between was not marked. This hotel should be rated as three stars hotel! The airconditioning was not working and the room was stale. The hotel staff tried to make me belive that the goverment forbids the use of airco in that time of year.

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