ibis Coventry Centre hotel

"Ibis Coventry"

15th February 2013, gsdsm, Chesterfield, United Kingdom

Good all round experience except for the heating system which was noisy but efficient. The food service in the evening was slow but we had been told that they did have a staff shortage in the kitchen so did not expect a speedy service but the food quality was very good.

Management responseDear Sir/Madam, thank your for taking the time to provide us with your feedback. I am sorry about the delay in restaurant service and that you found the air cooling/ heating heating system too noisy. At the same time I am glad that you enjoyed your stay with us. I am sure that the chef will appreciate your compliments. We hope to welcome you back again soon. Kind regards, Joanna/ General Manager.
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"In the city center, close to the railway station, nice hotel."

21st November 2012, aslibese, Istanbul, Turkey

It is a typical Ibis hotel. Rooms are as expected, little soap as always but they have tea and coffee facilities in the room. Breakfast is better than usual with hot English Breakfast served.It is in the city center and very close to the railway station, but located in a quiet neighbourhood, no disturbance at all. Everything is within 5 minutes reach. But there is no giuidance at the hotel, Nobody helps to inform you about the city, places to visit etc. Just if you insist you may have a bad photocopy of the city map.

Management responseDear Guest, I would like to thank you for posting the review. I am glad that you enjoyed your stay and particularly that you were pleased with our breakfast offer. I have shared your feedback in regards to the information about tourist attraction given at the reception desk. We hope to welcome you back soon. Kind regards, Joanna/ General Manager.
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"Midweek visit to Coventry"

22nd August 2012, Poulton-le-Fylde

The hotel is well placed, just off the inner ringroad. It is about 10 mins walk to city centre via pedestrian underpasses. A selection of restaurants within athe 10min walk.There is a large car park at the hotel but it is £3.00 a day.The staff were welcoming and helpful. The room was adequate. I would stay there again.

Management responseThank you for your positive review. I have shared your feedback with my team and we are all very pleased that you enjoyed your stay. We are doing our best to offer the most attractive car park rate to hotel residents in the city centre. We hope to welcome you back soon. Kind regards, Joanna/ General Manager.
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"Noisy night"

6th June 2012, LouSouthLondon_UK, South London, UK

This is a normal pleasant and functional Ibis and the service was friendly. However I was given a room right near reception which is also a 24 hour bar/cafe and it was terribly noisy with people coming in very late, I think after a concert so I had a very poor nights sleep. I discovered in the morning there was a fire door between my room and reception which was propped open. I was obviously a business traveller so a bit more thought have been given to room allocation and the fire door should be shut.

Management responseThank you for your feedback. I have shared your comments with the night reception team as well as with hotel security. Please, let me inform you that we have 24/7 reception available and any problems reported by our guests are taken very seriously. We always do our best to take immediate corrective measures. I hope to welcome you back in Ibis Hotel and provide you with hassle-free experience. Kind regards, Joanna/General Manager.
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"Excellent stay - good value for money"

29th May 2012, Wardy48, Quispamsis, NB

This is just outside the center of the city, but is easily walkable. Staff were very helpful. This is not a top class hotel, but is certainly a good value for the money. We like the pod design of the washroom which provides a good shower area. Does not have a bath and only has queen bed rooms, no singles.

Management responseThank you for taking the time to write a review. I am delighted that you enjoyed your stay. I would like to inform you that we will have twin bedded rooms in Ibis Coventry Centre following the refurbishemt which is planned for the end of this year. We look forward to welcoming you back. Kind regards, Joanna/ General Manager.
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"Excellent for a business trip"

5th May 2012, JanLeuven317, Leuven, Belgium

Excellent value for money. Very friendly staff. All you need for a short stay. Rooms are as in all Ibis hotels...all you need is available. Cost of Internet package is higher than elsewhere.Certainly to be recommended.

Management responseThank you for your very kind words. It is very much appreciated and my team will be delightedto hear that you enjoyed your stay. I am pleased to inform you that we are working on introducing more attractive internet offer in UK. We look forward to welcoming you back. Kind regards, Joanna / General Manager.
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"3rd year in a row"

20th April 2012, Brenda222, Manchester, United Kingdom

This is the 3rd year that a large group of friends have stayed here and for us it is in a brilliant location, very clean and all staff are extremely friendly and helpful. The hotel is very central for all the places that we visit during our stay, very close to Lloyds who do excellent breakfasts/evening meals and a short walk to the shopping centre. It is also only a short walk to the Skydome which is where we go to watch ice hockey.

Management responseThank you for your very kind words. We are very happy to hear that you stay with us regularly. My team will be delighted to hear that you enjoy your stays. We look forward to welcoming you back. Kind regards, Joanna/ General Manager.
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"A quick visit to Coventry"

22nd March 2012, Cardiff, United Kingdom

I spent only 1 night at the hotel and am quite satisfied. The room is clean and the bathroom facilities are nice. However, it would be nice if the hotel provides better shampoo and shower gel.

Management responseThank you very much for your review. We are delighted that you enjoyed your visit. Thank you for your comments in regards to the shampoo and shower gel. This will be followed up on. I look forward to welcoming you back soon. Kind regards, Joanna/ General Manager.
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"Great place to stay"

27th February 2012, Dublin, Ireland

Nice clean comfortable hotel. Lovely and quiet, and was perfect for the few days as it was very handy to the NEC, Coventry City centre etc. Will be returning. !!! Only quibble, could have done with a couple more teabags. !!!

Management responseThank you for your kind comments. Just for future reference, please note that we provide additional complimentary tea and coffee anytime. We are delighted that you enjoyed yourstay and look forward to welcoming you back again soon. Kind regards, Joanna/ General Manager.
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"Ibis Coventry centre"

20th September 2011, Enniskillen, United Kingdom

Adequate hotel for 2 star rating which is in a good location within easy access of train station and 5 minutes walk to the centre of town and all buses. The staff were very friendly and helpful but the bar and restaurant area is very open and impersonal. Major negative to the hotel has no free wifi. Local charge of £9.99 is excessive for 24 hour use which also includes a movie. Internet access at the computer in the reception is terrible and expensive at £1 for 20minutes. When travelling and away from home internet access is essential and for that reason I would not stay at this hotel again as all other hotels I have stayed at offer free wifi to residents.

"MY STAY IN COVENTRY IBIS"

2nd September 2011, coventry

I am very impressed with the services provided by the IBIS quality of beds are excellent, services are upto the mark, rooms interior is excellent, bathroom space is well used to provide all the comfort.

Management responseThank you for your very kind words. You review is very much appreciated and my team will be delighted to hear that you enjoyed your stay. We look forward to welcoming you back. Kind regards, Joanna / General Manager.
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