Sofitel Legend The Grand Amsterdam 5 stars

Customer review rating (ALL Rating) 4.8/5 2,731 reviews

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Description

Hotel extras

  • Relaxing Sofitel Spa and Sofitel Fitness

  • Peaceful Garden Terrace, our hidden gem!

  • 44 suites, including Butler Service

  • 19 meeting rooms, including 5 listed as historical monuments

  • Located in the city center, enjoy our legendary historical tour

Our accommodation(s)

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Hotel location

Sofitel Legend The Grand Amsterdam

Oudezijds Voorburgwal 197
1012 EX AMSTERDAM
Netherlands

GPS:52.371132, 4.89531

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,731 reviews

TripAdvisor Rating  4.5/5  3,804 reviews

Certificate of excellence 2023

Pleasant.

Customer review rating 4.0/5

Steve A. Couples - Confirmed reviews ALL

Staff were very good. Room quiet and comfortable. Window difficult to see through. No clock. Restaurant limited menu.

Dear Sheila A., We very much appreciate your comments regarding your stay at the Sofitel Legend The Grand Amsterdam. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Sophia. I am sure that this feedback will serve as an encouragement and valuable learning to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Herrera Guest Relations Officer

Quiet and Comfortable

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

My family and I had a great experience at your hotel. The staff was very friendly and accommodating and the food was awesome. There was some issue at checkout with the final settlement and the senior member from your team clarified the issues and accepted that the error in calculation was on their part. This caused a poor experience on the last day which could have been avoided but otherwise it was great.

Dear Amit J., We very much appreciate your comments regarding your stay at the Sofitel Legend The Grand Amsterdam. It is always a pleasure to receive all feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement and a learning opportunity to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Herrera Guest Relations Officer

Great stay, love this hotel

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Second visit to this marvelous Amsterdam hotel. Love the charm, service and location. Staff fantastic!

Dear Michael H., We very much appreciate your comments regarding your stay at the Sofitel Legend The Grand Amsterdam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmy Stoel General Manager

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

an enjoyable stay, all staff were excellent

Dear Douglas H., We very much appreciate your comments regarding your stay at the Sofitel Legend The Grand Amsterdam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmy Stoel General Manager

Great stay, service was (mostly) excellent

Customer review rating 4.0/5

Blake Z. Couples - Confirmed reviews ALL

Stayed a few days and was overall satisfied with the entire experience. Dining for breakfast was a bit challenging at times because we were seated where staff often forgot about us. Both days of breakfast there were people who had had been seated after us who ordered and received their meal before any staff even provided us with menus or took drink orders. The rest of the stay was perfect.

Dear Blake Z., We very much appreciate your comments regarding your stay at the Sofitel Legend The Grand Amsterdam. We welcome your feedback as it serves as a learning opportunity as well as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patricia Herrera Guest Relations Officer

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Other web-users rate our hotel

  • 682 reviews 9.5/10 Location
  • 907 reviews 8.3/10 Room
  • 1,499 reviews 9.3/10 Service
  • 7 reviews 2.6/10 WiFi
  • 403 reviews 8/10 Comfort
  • 397 reviews 9.1/10 Breakfast
  • 352 reviews 8/10 Food
  • 335 reviews 9.1/10 Vibe

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