Mercure Paris Terminus Nord

"Nice hotel at a covenient location"

23rd February 2013, ItsYehYeh, London, United Kingdom

Went to Paris for sight seeing with grandson age 12. I chose this hotel because it is just across the road opposit to Gard du Nord station. On arriving and leaving Paris ,we don't have to drag our luggage up and down the Metro system like my previous visit staying in a more distant hotel. Our room with twin beds is small in size but is very clean. The buffet breakfast has reasonable choice of food. Hotel has no dinner service but there is a McDonald and Buffalo Burger and many bar restaurants round the corner.Good location, good transport. .

"Good location for Eurostar"

4th February 2013, Divyang M, Radlett, Herts, United Kingdom

Opposite Gare du Nord with good size rooms. Shame about the limited free wifi - Euro 12 per day for normal wifi! There was no water pressure in the shower. My colleague's room was too cold and had to move to another room.

"If traveling by train consider this Paris hotel"

7th January 2013, ChinaJoe889, Hong Kong, China

Great view and very friendly staff. Gladly the water in the min-bar was free which is to me the first sign of being welcomed in a hotel. The bell and reception staff were both friendly and helpful. I think at the price and given the location it would be difficult to find a better place in Paris.

"avarage"

2nd January 2013, jaapdelange, Maastricht, The Netherlands

Personnel friendly and professional. Bath- and rest room facilities need improvement, too old. Location is perfect, just across trainstation Gare du Nord. Sleep quality is ok, no disturbing noise from the traffic or from adjacent rooms. Because of status of bath- and restroom pricelevel of room (€260,=per night) is not realistic.

"Convenient location ... that's it."

17th December 2012, blackcadillac73, Singapore

Apart from location just across Gare du Nord station ... room just seems not fully clean ... especially the carpet. Female reception staff wasn't exactly friendly either. Would have stayed somewhere else if given a choice. Just one of the black sheeps under the Accor group.

Management responseDear Guest,I receive your criticism and I am grateful for your clear and honest explanation. Please be advised that I am very aware that some areas of the hotel are in need of renovation and that you happened to enter a room that is indeed in our list of things to do. There are many other rooms that have been re-carpeted already but I perfectly understand that this fact did not make your room look any better.Rest assured that cleanliness is paramount in our hotel and that we will continue to focus on it as well as on staff attitude.I do not wish for you to have the wrong impression with regards to other Mercure and Accor properties. I am certain that there are hundreds of Accor properties that will not only meet but exceed your expectations. Please do not hesitate to contact me should you decide to give us a second chance for your next stay in Paris.Best regardsAlessandra NanniGeneral Manager
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"Average"

14th September 2012, Bertrand790, Cape Town, South Africa

An average hotel in need of refurbishment. Practical location opposite Gare du Nord and Eurostar. Some staff were very friendly and helpfull, others hardly noticed you or smiled. Would stay there again if I got a good discounted rate otherwise would look further away from the station (seedy) and use the difference for a taxi to the station.

"Love Paris"

27th August 2012, JKAvalon77, Maroochydore, Australia

We stayed at this hotel for our last 2 nights in Paris before we needed to head back out to the airport to catch our flights home. Location for the train was perfect. We still could catch a bus easily back into the iconic sites. It was surrounded by great restaurants. The rooms were fantastic, the staff very helpful. I would recommend this hotel particularly if you were catching an international train or needed to get back to the airport.

"Good location, strange service"

25th July 2012, Tourist8641, Tallinn, Estonia

Very good location just few steps from Gare Nurd. The premium room was good. But I have never been disturbed with continues knocking when I have a do not disturb sign... The guy came to do something with a safe, and did not bother my sign.

"Quick Stay"

24th July 2012, Joseph454, Athens, Georgia, USA

Just needed a quick place to stay while at Gare du Nord. Hotel staff was very nice, room was clean & quiet. Did not eat there because of time issue. Room was small, but would be good for 2 people. Be careful because the hotel entrance is hard to see from the street, but is directly across from the Gare du Nord Train station.