Hotel - Mercure Paris Terminus Nord Hotel
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Mercure Hotel

Mercure Paris Terminus Nord Hotel

12 Boulevard de Denain  Ile de France 
75010  PARIS
FRANCE

2,244 reviews
TripAdvisor Rating Based on 2,244 reviews
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Select your dates 69.00 EUR
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Pet allowed 15  EUR
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Pet allowed 15  EUR
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter

Catering

  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

At the Mercure Paris Terminus Nord hotel, choose one of our Standard or Privilege rooms, offering a wider range of services. Spacious and warm, some offer a fantastic view of Montmartre and the Sacré Coeur...(depending on availability).

  • 236 rooms
  • 236 non-smoking rooms
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • TV room service ordering
    • Manual temperature control
    • Satellite/cable colour TV
    • Telephone
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Paris Terminus Nord Hotel

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 2,244 reviews

tck1804 2017/02/13
« Good location if traveling from gare du Nord »

Only 4* property next to the gare du Nord station. Some of the rooms are refurbished, some are not as such make sure to ask for a refurbished room Service is not a 4* service - Check-in Check out very slow, and to serve their customers is not always their priority Breakfast is very average - small buffer with very cheap products - industrial orange juice, industrial bread, and industrial scrambled eggs. You can see that most of the products are the cheapest quality available within the ACCOR food procurement suppliers.

Xavi V, General Manager at Mercure Paris Terminus Nord, responded to this review

Dear Guest, First of all, we thank you for taking the time to share your experience following your stay at the Mercure Paris Terminus Nord. We truly regret your disappointment regarding your check-in and check-out that have been very slow. Also, we are very sorry that you didn’t enjoy our breakfast. We are always trying to provide the best selection and a wide range of products for our customers. Comfort of our guests being our main priority, be assured that we feel very concerned about your dissatisfaction and we will look at necessary arrangements to avoid such inconvenience in the future. We hope to win back your trust, Anne Oury, Deputy Manager

Anders B 2017/02/12
« Stay at Mercure Paris Terminus Nord »

Mercure Terminus Nord has always been a hotel on my bucket list! Arriving late Monday 6th and checked into room 515, Nice view over Gare du Nord but there it ended. The room and bathroom was very worn down, although it was okay clean. the wash bin in the bathroom had a lot of cracks and needs an immidiate change. For the following nights I was upgraded to a "priviliege room" 228. I was bigger but the standard had the same level as 515. Wash bin had cracks and looked awful. Positve thing with the hotel the breakfast had a very good and rich offer. All things very fresh and tasteful. The position is off course unbeatable. Sorry to say but in spite of that not enough value for money.

Xavi V, General Manager at Mercure Paris Terminus Nord, responded to this review

Dear Anders, Thank you for your comments. We are very sorry that your stay wasn't up to your expectation regarding your room. We are happy to announce you that we will start the refurbishment of our hotel within a month. We are all exciting about this refurbishment and can't wait to show our new rooms to our dear customers! We hope to win back your trust. Anne Oury, Deputy Manager

tiggerOhio 2017/01/08
« Always my first choice »

I have returned repeatedly to the Mercure Gare Du Nord. The staff is always so pleasant and helpful upon check in and for what ever I need during my stay. The cleaning staff is always friendly and professional. The location is great and the rooms are comfortable, with good beds and pillows.

656jenniew 2016/12/24
« Mercure Paris Terminus Nord »

Great staff, very helpful. Mercure really need to review areas like bathrooms (sinks etc) to bring them up to acceptable standard. Great location right by the Gare du Nord. Perfect for rail and other links.

Xavi V, Directeur général at Mercure Paris Terminus Nord, responded to this review

Dear Jenniew, Thank you very much for sharing your experience regarding your stay at Mercure Paris Terminus Nord with the community of TripAdvisor. Your feedback is an unvaluable tool to try to keep on improving our quality standards; thank you for your advice about the staff and our prime location. Concerning the furniture, the hotel will be fully refurbished next year and we hope to keep having you among our regular guests. Don't hesitate to contact me directly before your forthcoming stay with us and I will be more than happy to welcome you. Best Regards, Xavi Vega General Manager

davidpK4621KN 2016/12/12
« Mediocre »

Incredibly noisy, poor room insulation. The room was incredibly small. Both the room and the bathroom were in need of being redecorated. Definitely not to a four stars standard. While the location is practical to visit Paris, it is not a safe area.

851mckenzie 2016/03/09
« Overnight Stay »

Very convenient for Eurostar and good single rooms with tea & coffee facilities which is unusual in France! The room was quiet despite being on a busy road and it was convenient to pay in advance when leaving early. The bath looked very inviting but unfortunately they have a security system on their hot water,and perhaps I was a bit tired but I just could not work out how to get the hot water. A notice would have helped enormously for those of us not from France and so rather than have a cold bath, I went without. I was told by reception that this hot water system was normal in France.

Jean-Louis D, General Manager at Mercure Paris Terminus Nord, responded to this review

Dear Guest, Thank you for your comments. We are glad to read that you enjoyed your stay. However, for your next stay, don't hesitate to contact our staff. They are available 24 hours a day and will be pleased to find a solution for you whenever you need! Next time, you will enjoy to have a nice and warm bath. We look forward to welcome you again in our hotel. Anne Oury, Deputy Manager

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