Hotel - ibis budget Campbelltown
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Ibis Budget Hotel

ibis budget Campbelltown

3 Rennie Road 
2560  CAMPBELLTOWN
AUSTRALIA

220 reviews
TripAdvisor Rating Based on 220 reviews
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Check-in from 12h00
Check out up to 10h00
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Services in the hotel and nearby

  • Paying WiFi access available in public areas
  • Free outdoor parking on site
  • Reduced mobility rooms
  • Air conditionned

Services and practical information

  • Paying WiFi access available in public areas
  • Free outdoor parking on site
  • Reduced mobility rooms
  • Air conditionned
See all services

Hotel location

Our rooms

Contemporary in design, each the of 72 guest rooms at ibis budget Campbelltown is comfortable and functional, offering a relaxed setting for a restful night's sleep. Perfectly suited for guests travelling on business or leisure, each guest room at this modern Sydney hotel features a range of accommodation features, including air conditioning, a well-appointed ensuite, opening windows, a TV, an alarm clock, and comfortable bedding in a choice of configurations, including Queen, and Queen with Single bunk.

  • 72 rooms

Our customer reviews for ibis budget Campbelltown

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.0/5 Based on 220 reviews

Debby H 2017/05/03
« Review hotel in Campbelltown »

Good location. Several food choices and train station within walking distance. Car rental available in town and shopping center in town. Small rooms, no closet, shower with no curtain left water in entire bathroom area. Used a towel outside bathroom door to prevent slippage stepping down out of bathroom. Room cleaned and bed made daily by housekeeping. Clean rooms!

Marina B, General Manager at Ibis Budget Campbelltown, responded to this review

Dear Debby H. Thank you for giving feedback on your recent stay here at ibis Budget Campbelltown. I am pleased that you were happy with our location; yes, we are in a prime spot with many food outlets within walking distance and the local train station also within walking distance. Being a 2 Star Budget hotel we are not going to be able to offer the frills of other higher star hotels; so acknowledged space is limited. I acknowledge the shortcomings on our bathroom cubicles; the matter is with the building owners; hopefully an upgrade will occur sooner rather than later. I apologise that no bathmat was offered. Thank you for feedback on the cleanliness of our rooms; we do have committed and hard-working housekeepers and I will pass your comments on to them as this is always encouraging. Debby, please feel welcomed to stay with us again in the near future, particularly since you now know where we are and what we offer. Kind regards, Marina Busby General Manager

Lawrie W 2016/02/01
« Modest Price Option »

Having stayed at this property several months ago, our decision to return recently, confirms our satisfaction with the property. It offered a clean, comfortable and modestly priced room providing for our basic requirements: a comfortable double bed (with superfluous top bunk), small bathroom/toilet, TV, tea/coffee making facilities and a tiny fridge. We didn't access the 'pay for use' wi-fi' option, nor the breakfast, although the latter was okay last time. Being so near to six or more fast food outlets and/or restaurants, dining needs are very well catered for. And, the hotel is very well placed for quick access to the Hume Freeway. In short, the hotel provides a more than adequate service at the lower end of the price scale.

Marina B, General Manager at Ibis Budget Campbelltown, responded to this review

Dear Lawrie W, We very much appreciate your comments regarding your recent stay at the ibis budget Campbelltown. It is always a great pleasure to receive positive feedback. And I thank you very much for your kind words. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Marina Busby General Manager

Robert L 2016/01/09
« Good budget hotel »

We booked 2 rooms for a family of 5 and we were happy with our stay. Parking is free , Macdonald,Hungry Jack,Sizzler,KFC ,Red Rooster and hooters are just next door. As long as you are fully awared that it is a budget hotel with minimum facility,you would be happy with the cost. The toilet and bathroom are all in a plastic capsule and clean. No soap or shampoo provided.The room is small with a bunk bed but comfortable and clean.We got the top floor which was quiet and we could open the window for some fresh air, would be better if the window could be opened more. We would be back again , no problem.

Marina B, General Manager at Ibis Budget Campbelltown, responded to this review

Dear Robert, Thank you for giving feedback on your recent stay at IBIS Budget Campbelltown via Trip Advisor. Thank you for a 4 star review out of 5! Feedback is vital for my team to gauge how we measure up against service standards and how we can improve. I am delighted to know that you enjoyed our facilities. The hotel does supply soap complimentary, located normally on the hand basin, but, regretfully we do not supply shampoo. I apologise if there was no soap in your room; to me this is basic housekeeping 101 so I am not very impressed. I will be reminding my team to ensure all complimentary products are fully stocked. The reason the windows are not able to be opened fully is a matter of security to prevent falling out or (Jumping out), and also to deter smokers from leaning on the ledges and smoking in their rooms (Is prohibited), which could result in a fall, or the building from catching on fire! I hope this makes more sense now. Perhaps, in future the owners may upgrade and make these windows more user friendly; it is a good hope. Robert, I am pleased that you said you would be returning to stay with us again here at IBIS Budget Campbelltown, that's great! We look forward to providing you and your family with another enjoyable stay and hopefully, our soap is on point this time! Thank you again for your feedback and support. Kind regards, Marina Busby General Manager

kingaza 2015/10/08
« Budget means BUDGET »

i was very disappointed with this ibis hotel. the place look like it was a old converted hospital ward. The customer service is poor and you get the impression that they dont want to be there doing there respective roles. The breakfast was a big disappointment, your best to eat at Mc Donalds across the road. over priced and all you get to choice from is Toast, 3 types of Cereal, juice and coffee. The room was over priced but given the time of my trip they were trying to capitalise on the events that were taking place in Sydney at the time. This is one place that i will not be returning too.

Marina B, General Manager at Ibis Budget Campbelltown, responded to this review

Dear kingaza, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Marina Busby General Manager

W_H_S_71 2015/09/26
« Unable to book a Disabled access room on-line »

Unable to book a Disabled access room on-line, otherwise a good experience Receptionist was quite friendly but could not change an online room booking. We did not partake of breakfast or other ammenities Reply to speddo@ozemail.com.au

Marina B, General Manager at Ibis Budget Campbelltown, responded to this review

Dear W_H_S71, Thank you for your feedback on your recent stay here at IBIS Budget Campbelltown, via Trip Advisor. All feedback is welcomed as it helps us gauge if we are on the right track with our service delivery. I can confirm to you that there is no option to actually book the disable room, other then to put your request in as comments. Another good way to do it is to book the room on-line, and just give the hotel a call to ensure they note our reservation system so they can set it aside for you. I apologise for any inconvenience. You stated that our receptionist could not change the on-line booking, sometimes, the deals you purchase on-line have built-in conditions and may not be compatible with what you wanted to change it to? I apologise for any inconvenience experienced. Please feel welcomed to return to IBIS Budget Campbelltown in the near future for another stay, Please if you need any assistance if my Duty Manager Front Desk cannot assist, I am more than happy to be available; I am on site. Kind regards, Marina Busby General Manager

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