ibis budget Campbelltown
3 Rennie Road
3 Rennie Road
ibis budget Campbelltown offers 72 refurbished rooms, on-site carparking and all-you-can-eat breakfast served daily. Located conveniently near to the Hume Highway, ibis budget Campbelltown is well located near food outlets, shopping and the University ofWestern Sydney. A smart choice for both leisure and business travellers.
Less than an hour's drive from Sydney CBD, ibis budget Campbelltown offers guests access to both Sydney's West and Sydney's spectacular city centre. This affordable Sydney hotel is a short distance from Leumeah station, offering access to Sydney and its s urrounding suburbs via train, while major roads connect Campbelltown to Sydney's West and the CBD. For guests looking to explore Campbelltown, there is a wide range of shops, restaurants, bars and attractions to discover within easy reach of the hotel.
Offering affordable accommodation in the heart of Campbelltown, ibis budget Campbelltown provides guests with a range of convenient services, including free onsite parking, paid WIFI access throughout public areas of the hotel, and 24 hour hotel access.
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Contemporary in design, each the of 72 guest rooms at ibis budget Campbelltown is comfortable and functional, offering a relaxed setting for a restful night's sleep. Perfectly suited for guests travelling on business or leisure, each guest room at this modern Sydney hotel features a range of accommodation features, including air conditioning, a well-appointed ensuite, opening windows, a TV, an alarm clock, and comfortable bedding in a choice of configurations, including Queen, and Queen with Single bunk.
1 Queen bed standard, maximum 2 persons. Non smoking with private ensuite, colour TV, air-conditioning, hanging rack and WIFI access
1 Queen bed and 1 overhead Bunk Bed, maximum 3 persons. Non smoking with private ensuite, colour TV, air-conditioning, hanging rack and WIFI access
1 King bed and 1 overhead bunk bed, maximum 3 persons. Non smoking with private ensuite, colour TV, air-conditioning, hanging rack and WIFI access
Reviews collected from customers who booked on AccorHotels.com
Having stayed at this property several months ago, our decision to return recently, confirms our satisfaction with the property. It offered a clean, comfortable and modestly priced room providing for our basic requirements: a comfortable double bed (with superfluous top bunk), small bathroom/toilet, TV, tea/coffee making facilities and a tiny fridge. We didn't access the 'pay for use' wi-fi' option, nor the breakfast, although the latter was okay last time. Being so near to six or more fast food outlets and/or restaurants, dining needs are very well catered for. And, the hotel is very well placed for quick access to the Hume Freeway. In short, the hotel provides a more than adequate service at the lower end of the price scale.
Dear Lawrie W, We very much appreciate your comments regarding your recent stay at the ibis budget Campbelltown. It is always a great pleasure to receive positive feedback. And I thank you very much for your kind words. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Marina Busby General Manager
We booked 2 rooms for a family of 5 and we were happy with our stay. Parking is free , Macdonald,Hungry Jack,Sizzler,KFC ,Red Rooster and hooters are just next door. As long as you are fully awared that it is a budget hotel with minimum facility,you would be happy with the cost. The toilet and bathroom are all in a plastic capsule and clean. No soap or shampoo provided.The room is small with a bunk bed but comfortable and clean.We got the top floor which was quiet and we could open the window for some fresh air, would be better if the window could be opened more. We would be back again , no problem.
Dear Robert, Thank you for giving feedback on your recent stay at IBIS Budget Campbelltown via Trip Advisor. Thank you for a 4 star review out of 5! Feedback is vital for my team to gauge how we measure up against service standards and how we can improve. I am delighted to know that you enjoyed our facilities. The hotel does supply soap complimentary, located normally on the hand basin, but, regretfully we do not supply shampoo. I apologise if there was no soap in your room; to me this is basic housekeeping 101 so I am not very impressed. I will be reminding my team to ensure all complimentary products are fully stocked. The reason the windows are not able to be opened fully is a matter of security to prevent falling out or (Jumping out), and also to deter smokers from leaning on the ledges and smoking in their rooms (Is prohibited), which could result in a fall, or the building from catching on fire! I hope this makes more sense now. Perhaps, in future the owners may upgrade and make these windows more user friendly; it is a good hope. Robert, I am pleased that you said you would be returning to stay with us again here at IBIS Budget Campbelltown, that's great! We look forward to providing you and your family with another enjoyable stay and hopefully, our soap is on point this time! Thank you again for your feedback and support. Kind regards, Marina Busby General Manager
i was very disappointed with this ibis hotel. the place look like it was a old converted hospital ward. The customer service is poor and you get the impression that they dont want to be there doing there respective roles. The breakfast was a big disappointment, your best to eat at Mc Donalds across the road. over priced and all you get to choice from is Toast, 3 types of Cereal, juice and coffee. The room was over priced but given the time of my trip they were trying to capitalise on the events that were taking place in Sydney at the time. This is one place that i will not be returning too.
Dear kingaza, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Marina Busby General Manager
Unable to book a Disabled access room on-line, otherwise a good experience Receptionist was quite friendly but could not change an online room booking. We did not partake of breakfast or other ammenities Reply to firstname.lastname@example.org
Dear W_H_S71, Thank you for your feedback on your recent stay here at IBIS Budget Campbelltown, via Trip Advisor. All feedback is welcomed as it helps us gauge if we are on the right track with our service delivery. I can confirm to you that there is no option to actually book the disable room, other then to put your request in as comments. Another good way to do it is to book the room on-line, and just give the hotel a call to ensure they note our reservation system so they can set it aside for you. I apologise for any inconvenience. You stated that our receptionist could not change the on-line booking, sometimes, the deals you purchase on-line have built-in conditions and may not be compatible with what you wanted to change it to? I apologise for any inconvenience experienced. Please feel welcomed to return to IBIS Budget Campbelltown in the near future for another stay, Please if you need any assistance if my Duty Manager Front Desk cannot assist, I am more than happy to be available; I am on site. Kind regards, Marina Busby General Manager
I was surprised that there was no lift when I was booked into a room on the third floor. The room was clean and bright but the window seals were worn and a cold draught came through the window. I had prepaid for breakfast but reception and the breakfast was not available at 7:20 am even though it was supposed to be open at 7am. By the time I packed up and brought my bag to the car the receptionist had arrived by 7:40. so I was able to get some breakfast. He had slept in. $13 for the breakfast provided was not good value.
Dear Valued Guest, Firstly sincerest apologies are in order, as it does not represent the quality of service we strive for at our hotel, but clearly we were not up to the standards of time keeping for opening of breakfast, of which I humbly apologize. Our breakfast pricing and what you receive is comparable to similar properties in the area with all you can eat buffet and we feel it is within reason. We regret that this was not your impression and offer our apologies. We always strive to find solutions within our awareness if matters arise that is not satisfactory during your stay and will always offer other alternatives especially with the drought coming through your window, and unfortunately this was not made known during your stay, and I humbly apologize. Thank you for informing us about the matters arising as I will certainly take the appropriate actions to prevent future occurance. Kindest Regards Marina Busby
I had stayed in this hotel before in previous years. It has always been clean and the staff helpful. The facilities have been improved by the provision of an electric jug, mugs, tea bags, coffee, sugar and milk. Its just that little extra touch that makes away from home at the weekend a little less challenging.
Dear Paul, Firstly I would like to thank you kindly for the great feedback, as it was a pleasure to be able to meet your expectation. Given the fact we are a budget hotel, we always strive to maintain customer satisfactory not only through the service we provide at front desk, but through the complimentary additions within our rooms. And it is a delight to know that your experience of your stay has met your expectations. Once again, thank you kindly for your feedback, and we hope that your future stay will be as memorable as your previous stay. Kindest Regards Marina Busby
I've stayed at F1's before...without a problem. This Motel is old even though they brag refurbished...The bathrooms are NOT ! It's the cheapest around but we still had to pay $99. Do yourself a favour and spend an extra $20 and get a room with comfort and at least a bit of room to sit. Location is great but then it is very noisy because of 24hr bars/restaurants next door. Definitely would NOT recommend.
Dear Valued Guest, I would like to start by thanking you for taking the time to write a review of Ibis Budget Campbelltown on TripAdvisor. The issues you have raised are genuine and therefore feedback will be shared amongst our appropriate staff so that we can work together to come up with better processes, methods and suitable changes that will benefit our guests. Once again we thank you for staying with us and we appreciate your feedback. With Kindest Regards Marina Busby
Location is very convenient 5 min from train station. Basic facilities but very good for a pit stop on a quick trip around the Sydney area. Will recommend it for the excellent value the hotel offers. Keep it up!
Dear Valued Guest It is such a pleasure one to receive great feedback such as yours and two we really appreciate the time that you have taken to give us your feedback. Given the Brand of a budget hotel, with basic facilities, it is such an upliftment to receive invaluable comments as you have given as we always strive to provide a superior service to every guest and to allow us to maintain the high standards of quality, service and comfort to satisfy the needs of our guests. Your kind words have been passed on to our team as this will certainly motivate us more to keep up the good work. May I offer a personal thank you for sending a review of our hotel to Tripadvisor. With Kindest Regards
Spotlessly clean, friendly, well located, plenty of parking, and excellent value. This is a budget property, but it provides everything needed for an overnight stay. The bathroom and air conditioner were "as new" . The only fault was the television remote, which has no doubt been replaced since my stay.
Dear Valued Guest, We would like to thank you for choosing our hotel as your accommodation choice during your recent visit. We sincerely appreciate you taking the time to give us your feedback. It is through feedback such as yours that we are able to maintain the quality of our service and your comments inspire us to strive harder in servicing our guests. I humbly apologise for the remote issue during your stay and has been replaced. We thank you for your support and hope we will have the pleasure of serving you better in the near future. With Kindest Regards Marina Busby
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