ibis budget Campbelltown (previously FORMULE 1)

"Not Happy"

24th January 2013, wog78, Wollongong, Australia

Wasnt happy that there wasnt at least a bar fridge as the weather was over 42oC as i brought ice cold water from home and wasnt going to go to the front dest ad use the drink machine every hour or so. In the shower/ toilet the water was going everywhere and when i got out i was dripping wet and all the water on the floor which made me slipp a few times i didnt know what to wipe it with as i nedded the towles to use for myself. I booked it for 2 nights but wanted to leave the first night but knowing i coulldnt get a refund i stayed the next night. I dont intend to stay there again but looking to stay next door at the Quest

Management responseDear valued guest,I wish to kindly and respectfully advise that we have a few rooms with a fridge. Also, we are more than happy to supply you with extra towels.Simply ask for this upon booking or arrival and we will be happy to supply this to you. I understand that we would have sold out during the day of your stay but we could have given you a new room with a fridge on your second day. Our most important goal is to ensure our guests are happy and have a positive experience. We apologise that we had failed to achieve this for you. We really appreciate you as our valued guest and if there is anything at all we can do to keep you loyal to us simply come in and speak to me and I will do everything to ensure you are looked after.Kind regards,Romero
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"Budget with a smile"

22nd January 2013, webby27, Nowra, Australia

The room being a budget was small compact but clean and tidy.Amenities were basic but do the job and with plenty of food outlets including Hooters right next door. I liked the price best, the noise worst but it is situated next to a busy road and a restaurant.

"Good for quick overnight stay"

25th November 2012, BICCanberra, Canberra

We travelled to Sydney from Canberra for a medical appointment in town & stayed here because of its location to the highway for traveling to/from.Reception staff are ok. Nothing too friendly but not awful either. Room was clean & tidy but the room was booked for 3 people and there were only 2 towels in the room. Additional blankets wouldn't go astray either.Good location close to numerous food outlets - perfect for us as we arrived at dinner time.Room was lovely & quiet and we all slept really well. We will stay here again simply because of food, price & location.

"I liked the location and the hotel is spacious, the rooms are clean, good light"

1st March 2012, Travel_Consultant11, sanctuary point

This is the second time that I am in a F1 hotel. The first time was in Sydney and I did not like it at all.This time I was really positive surprised, the hotel is very clean, the staff is very friendly and helpful and the rooms have everything that man need and are spacious too.Yes I really liked it.Alex

"problems overcome"

19th February 2012, Kyabram, Australia

phone message received while travelling asking to call; not received until 45 minutes after reception closed (sent prior to this but not received as on highway) so I did not respond; another missed call discovered next morning.Upon arrival at location discovered that auto check-in was not available due to machine problem so slept in car until reception opened at 7am.Informed by reception that they were calling to advise how to enter my allocated room; maybe if the instruction had been left in the message I may have been able to access room.Most obliging when finally able to access room.Resolved to my satisfaction but could have comunicated better.

"Time Away"

15th January 2012, Nowra Australia

The only thing I could fault the shower recess could of done out with a really good scrub, signs of mildew in parts of recess. Other than that excellent.Bicarb soda mixed with lemon juice is a very good cleaner mixed with a bit of elbow grease.I found as soon as I walked into the room it was very appealing and inviting.

"Absolutely disgusted"

24th June 2011, Bawley Point

On arrival while waiting to check in we where met with a very confronting situation. a man was checking OUT of the hotel (5pm) with a clearly drug affected woman that could barely stand up. She was still trying to dress herself. There was a group of us with young girls aged 11-12 staying here for a netball carnival. Not a good site for adults let alone young children, the woman behind the desk didnt seem to flinch, is this a common occurance here?Then to top things off on the tv the Adults only channel showing hard core porn was not blocked and could easily be accessed. This was discovered while my 12 year old was flicking through the channels..ABSOLUTELY DISGUSTING.

"My Sydney visit"

4th February 2011, Yorklea NSW 2470

Motel Formule1 has all the requirements I need for my stays in Sydney and is value for money and the staff is very helpful at all times.