ibis budget Nancy Porte Sud 2 stars

Customer review rating (ALL Rating) 3.7/5 645 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Room for up to 4 people (with 2 single beds on a mezzanine with stair-access)

  • Near bus routes to train station and Nancy city center (T4, Porte Sud stop)

  • Free WIFI and large car park

  • Reception desk open 24/7 with night staff

  • Enjoy discounts at shops and restaurants in the nearby shopping center

Our accommodation(s)

Hotel location

ibis budget Nancy Porte Sud

6 allée de la Genelière, ZA Frocourt
54180 HOUDEMONT
France

GPS:48.638756, 6.184279

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  645 reviews

TripAdvisor Rating  3.0/5  465 reviews

Drab

Customer review rating 2.5/5

Ged S. Couples - Confirmed reviews ALL

The hotel was clean and the personnel friendly. The accommodation was nowhere near as good as any of the other Ibis hotels that I have stayed at. The hotel is in need of a major refurbishment and the breakfast menu should be improved

Dear GERARD S., Thank you for taking the time to tell us about your experience at the ibis budget Nancy Porte Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mathieu MELIN Directeur de l'hôtel et toute son équipe

A one night stay

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

For an overnight stay, traveling to the Alpes, it is a good stay. The shower does not give any privacy, which is good to know depending on the people in your group. The breakfast is mediocre. There are no charges for your EV. I would be good to consider as there were quite some electric cars on the parking.

Dear MARGREET G., We very much appreciate your comments regarding your stay at the ibis budget Nancy Porte Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mathieu MELIN Directeur de l'hôtel et toute son équipe

Service ok, but room not neat and clean

Customer review rating 3.5/5

Cecile (. Couples - Confirmed reviews ALL

Everything was ok except for the floor in our room which was really dirty

Dear HANS G., Thank you for taking the time to tell us about your experience at the ibis budget Nancy Porte Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mathieu MELIN Directeur de l'hôtel et toute son équipe

Great placement close to everything i need

Customer review rating 5.0/5

Alan M. Solo - Confirmed reviews ALL

Clean and comfortable rooms, the staff very friendly and helpful

Dear ALAN M., We very much appreciate your comments regarding your stay at the ibis budget Nancy Porte Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mathieu MELIN Directeur de l'hôtel et toute son équipe

Staff were rude, greeted by them sitting on a stool just outside reception smoking and interrupted their chat.

Customer review rating 0.5/5

Ken Friends - Confirmed reviews ALL

The place was dirty, the carpet in the hall way still had the dirt and mess on the floor from the moment we arrived to when we left. The beds were really uncomfortable, the mattress was so thin we would have been better sleeping on the floor. The room was poorly maintained. Overall It was a bad experience staying here and did not serve the purpose to recharge after a long drive ready for the next. In an ideal world, I should have asked for my money back, but was just glad to get out of there, as were my friends who we also booked with.

Dear KENNETH N., Thank you for taking the time to tell us about your experience at the ibis budget Nancy Porte Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mathieu MELIN Directeur de l'hôtel et toute son équipe

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Other web-users rate our hotel

  • 223 reviews 8.9/10 Location
  • 738 reviews 3.7/10 Room
  • 374 reviews 8.6/10 Service
  • 9 reviews 8.2/10 WiFi
  • 485 reviews 2.9/10 Comfort
  • 333 reviews 3.3/10 Cleanliness
  • 258 reviews 6.1/10 Breakfast
  • 98 reviews 2.2/10 Vibe

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