ibis budget Montpellier Sud Près d'Arènes 2 stars

Customer review rating (ALL Rating) 4.3/5 1,131 reviews

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164 avenue de Palavas, 34070 MONTPELLIER, France

Description

Hotel extras

  • 100% renovated rooms

  • Free private, outdoor and enclosed parking - space for bicycles

  • Restaurant, bar, wine cellar - Light catering available 24 hours a day

  • Easy access from the A709 - close to transport, downtown area, beaches.

  • Bright terrace on the ground floor

Our accommodation(s)

Hotel location

ibis budget Montpellier Sud Près d'Arènes

164 avenue de Palavas
34070 MONTPELLIER
France

GPS:43.589364, 3.891797

Telephone
Fax +33 4 67 92 79 11

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

La cave du 164

South of Montpellier, our restaurant/wine bar invites you to discover the region's wines. Complete your tasting with Mediterranean dishes. Open Sun to Thurs 7pm-10pm (open Tues to Sat in Jul and Aug)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,131 reviews

TripAdvisor Rating  3.5/5  98 reviews

Hot and suffocating

Customer review rating 3.0/5

B. Families - Confirmed reviews ALL

Whilst the room was as expected from IBIS budget, small and functional, the heating/air-conditioning system was a disaster. As we learned, it is either a heater or an air-conditioner. We happened to stay on a warmer day and it was hot in the room. The system was still set to heating, so the only option was to open the window to cool down and make the room liveable for the night. Due to the rain and noise of traffic this was far from ideal. Upon requesting explanation from reception we were met with unfriendly behaviour. Although understandable that the reception had countless complaints that day, the lady should have remained professional. The next morning different people at reception were extremely friendly and understanding and explained that there is a well know issue with the heating/aircon system for years and that the owners of the hotel seem completely uninterested in resolving the issue despite that annual wave of complaints. We spoke to the manager later that day. He was super friendly and accommodating, but was in no position to resolve the issue. All in all a let down for IBIS and a reason that we didn't select another IBIS hotel for most of our journey from there on.

Dear B., Thank you for sharing your feedback regarding your recent stay at our hotel. We sincerely apologize for the inconvenience you experienced due to the heating/air-conditioning system. Your comments have been duly noted, and we will address this recurring issue with the utmost priority. We appreciate your understanding and patience in this matter. We are pleased to hear that you found our manager to be friendly and accommodating. Rest assured that we will work diligently to improve our services and facilities for the comfort of our guests. Your concerns will be communicated to the relevant departments for further evaluation. Warm regards, Audrey LEFEVRE Directrice adjointe des Hôtels Ibis & ibis Budget Montpellier Sud

Decent

Customer review rating 3.5/5

Martha Families - Confirmed reviews ALL

The location was good and it was great that there was a restaurant on site. However the room itself could have used some help. First of all I found it extremely dangerous that none of the windows had a screen. A small child could easily have fallen out of any of those windows. The mattress on both beds have definitely seen better days. They were so sunk in that it was not possible to get a good nights sleep. The bathroom needed a deeper cleaning and we were not allowed to turn on the AC in the room. It was only programmed to give off heat. Needless to say the room got stuff fast and with no screen on the window, all the bugs kept coming in. Unfortunately we did not have a good nights rest at this hotel!

Dear Martha, thank you for your feedback. We are glad to hear that you appreciated our convenient location and on-site restaurant. We apologize for the issues you encountered during your stay. Please be assured that we take guest safety very seriously, and we will review the situation regarding the windows without screens. Regarding the mattresses, we will address this with our housekeeping team to ensure our guests' comfort. As for the air conditioning, our hotel policy focuses on providing heating during certain periods, but we will take your feedback into consideration for future improvements. We apologize for any inconvenience caused by the cleanliness of the bathroom. Your comments are valuable to us, and we will strive to make necessary adjustments. We hope to have the opportunity to welcome you back for an improved experience. Warm regards, Audrey LEFEVRE Directrice adjointe des Hôtels Ibis & ibis Budget Montpellier Sud

satisfied

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Satisfied although there were some leds in the room that bothered me at night. Breakfast can be improved

Chère cliente, nous sommes ravis que vous ayez apprécié votre séjour malgré la gène occasionnée des lumières leds dans la chambre et le petit-déjeuner. Vos commentaires sont précieux pour nous. Nous espérons avoir le plaisir de vous accueillir à nouveau. Bien cordialement, Julie MIALON Directrice des Hôtels Ibis & ibis Budget Montpellier Sud

Very comfortable stay.

Customer review rating 5.0/5

Barryt Couples - Confirmed reviews ALL

Have stayed at this hotel before en route to our property in Spain. It is clean, comfortable and very conveniently located just off the motorway.

Dear BarryT, thank you for choosing ibis budget Montpellier Sud Près d'Arènes for your stay. We appreciate your positive feedback regarding the cleanliness, comfort, and convenient location of our hotel. Your satisfaction is our priority. We hope to welcome you back in the future. Best regards, Audrey LEFEVRE Directrice adjointe des Hôtels Ibis & ibis Budget Montpellier Sud.

Location optimal, personal giving an excellent service

Customer review rating 5.0/5

Peter Business - Confirmed reviews ALL

We got quickly all we needed to stay for 1 week. Personal of the restaurant were very kind, helpful and doing an excellent job in giving us the extra satisfaction. Food was very good and service fast and giving good advice, compliments to them.

Dear Peter, Thank you for taking the time to share your experience during your stay with us. We are delighted to hear that you had an enjoyable stay with us and appreciated our helpful staff and delicious food. It is wonderful to know that our team was able to provide excellent service during your stay. Your kind words are very much appreciated and we hope you will return soon. Kind regards, The ibis budget Montpellier Sud Près d'Arènes Team

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Other web-users rate our hotel

  • 672 reviews 9/10 Location
  • 1,017 reviews 5.7/10 Room
  • 857 reviews 8.9/10 Service
  • 11 reviews 7/10 WiFi
  • 447 reviews 6.9/10 Cleanliness
  • 445 reviews 6.1/10 Breakfast

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