ibis budget Cergy Pierrelaye 2 stars

Customer review rating (ALL Rating) 2.8/5 213 reviews

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Description

Hotel extras

  • All types of catering near the hotel

  • 10 minutes from Patte-d'Oie d'Herblay

  • 20 minutes from Cergy ponds + activities.

  • 20 minutes from Roissy airport

  • 30 minutes from Stade de France

Our accommodation(s)

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Hotel location

ibis budget Cergy Pierrelaye

RN 14 Z.A. LA PORTE OUEST, ZA La Porte Ouest
95480 PIERRELAYE
France

GPS:49.022663, 2.141424

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  2.8/5  213 reviews

TripAdvisor Rating  2.5/5  198 reviews

Just econonic

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Urine smell in the room downstair was not tolerable, I told the gentleman first time they did something which was a bit better next time they did nothing. I asked the person in reception to change the room but I was busy all they long and they took no action also. the gate almost everynight had problem. you can not call a hotel budget and just be lower in price and call it IBIS but be like this. I noticed in reviews that almost 5 years ago this disgusting urine smell existed. if you are just looking in a bit lower price and nothing else it is ok . one of the receptionist was very polite and caring.

Staff was helpful. Room was clean. Slept well. One thing was really disappointed............

TripAdvisor rating 4.0/5

Jurgita B TripAdvisor review

Staff was helpful. Room was clean. Slept well. One thing was really disappointed... SECOND day of our stay we left dnd card on our room door, when we came back at late evening my make-up brush has been disappeared from our room.???

Good stay

Customer review rating 4.0/5

Grh Families - Confirmed reviews ALL

Room and location comfortable, shower well worn, everything else ok

Horrible place

Customer review rating 1.0/5

Queeny Couples - Confirmed reviews ALL

The floor in the room was dirty. The shower was blocked and water was flooding when taking a shower and making it impossible to even sit in the toilet as it’s close to the shower. The personnel at breakfast was rude. The towels were dirty and very old. They need to change them.

Dirty, bad smelling rooms, sounds of people having sex through thin walls, helpful staff.

Customer review rating 1.0/5

Anonymous Solo - Confirmed reviews ALL

Would rate 1 but the staff was nice and it is the only reason for a higher rating. Had to stay in a dark room as the hotel would not take responsibility if the blind would be disengaged. Stayed in ibis budget hotels before and was expecting some minimal standard but this hotel was extraordinarily bad.

Dear NIKODEM K., Thank you for taking the time to tell us about your experience at the ibis budget Cergy Pierrelaye. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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Other web-users rate our hotel

  • 84 reviews 6.3/10 Location
  • 402 reviews 3.2/10 Room
  • 211 reviews 6.7/10 Service
  • 214 reviews 3.3/10 Comfort
  • 214 reviews 2.7/10 Cleanliness
  • 74 reviews 1/10 Amenities
  • 65 reviews 4.4/10 Breakfast
  • 56 reviews 4.7/10 Value

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