hotelF1 Verdun

Customer review rating (ALL Rating) 3.1/5 201 reviews

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Lieu-dit "La Bévaux", 50 avenue de Metz, 55100 VERDUN, France

Description

Our accommodation(s)

Hotel location

hotelF1 Verdun

Lieu-dit "La Bévaux", 50 avenue de Metz
55100 VERDUN
France

GPS:49.149055, 5.399948

Telephone
Fax +33 3 29 83 78 75

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.1/5  201 reviews

TripAdvisor Rating  3.0/5  48 reviews

Clean, efficient and quiet

Customer review rating 4.5/5

Nigel Families - Confirmed reviews ALL

Excellent except for no towels or soap

Good value for the money. But, not recommended on hot days.

Customer review rating 2.0/5

Val Families - Confirmed reviews ALL

Very warm at night, so didn't sleep much. Not homely.

Customer review rating 2.5/5

Sonia Families - Confirmed reviews ALL

Douche sale

Avoid at any cost, or it could be costly to you

TripAdvisor rating 1.0/5

Kissatu TripAdvisor review

After a long journey, late at night we decided to do a quick stop and sleep at hotel F1 in Verdun. There was no one at the hotel at that hour, but in front of the hotel, there is a machine which you can use to reserve your room. There were three cars on the parking lot in front of the hotel, however the machine told us that the hotel was full. It looked so unlikely that we checked our phones and found that in the internet, we could book the hotel. I paid it happily thinking, yippee, we would finally get in and get some sleep. Except that when I inserted the reservation code I had received by email, the machine in front of the hotel told me it was invalid... There was a phone number available for us to call in case of trouble. It was a payable number, but desperate enough, we called it. Just to get the answer phone... There was no way to get in the hotel. There was no one there. The phone number did not work. Tired, but now furious, we drove to another hotel of the same Accor chain - where we ran into the exact same problem - and to yet another hotel, this time not an Accor hotel, where we finally slept. The following morning, we went back to hotel F1 to report the problem and to claim to have our money back. They could not help us. Finally we managed to get an email address which to contact. However, when we received the response, it was like another cold shower from Accor hotels: the person replying to us was practically insulting, practically accusing us of lying to them about their machines not accepting the reservation code. The fact remains, we were not able to enter in F1 because a machine refused the code we had received after having booked and paid for the F1. We are escalating the worst possible "customer service" from F1 at Accor Hotels. And still trying to get our money back.

Cheap price cheap room little customer care.

Customer review rating 1.5/5

John F. N. I. Friends - Confirmed reviews ALL

Two of us booked a room each, with breakfast for two days and a microfiber towel for me. We received confirmation emails to this effect. However when we arrived at the hotel, my colleagues room was showing for one night only. This was supposed to be fixed while we were visiting Verdun. Upon return he was locked out of his room, separated from his luggage and his medication. I had a spare bed and so he slept in this, which wasn't good for me as he has a world class snore. There wasn't a microfiber towel available. The staff at the hotel that we spoke to, helped as much as they could, but they weren't management. The emergency telephone was not manned. I cannot in all honesty recommend staying in an F1 Hotel

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Other web-users rate our hotel

  • 62 reviews 8.6/10 Location
  • 258 reviews 3.4/10 Room
  • 130 reviews 7.6/10 Service
  • 122 reviews 3.7/10 Cleanliness
  • 60 reviews 4.9/10 Breakfast
  • 35 reviews 2.2/10 Vibe
  • 34 reviews 3.1/10 Amenities
  • 25 reviews 3/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.