ibis Jena City 2.5 stars

Customer review rating (ALL Rating) 4.3/5 890 reviews

Best price
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ibis Jena City - Image 1
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Teichgraben 1, 07743 JENA, Germany

Description

Hotel extras

  • 75 modern rooms

  • Ideal city center location

  • Public transport right next to the hotel

  • Restaurants and shops only 55 yards (50 m) away

  • Bus station and Paradies train station only 217 yards (200 m) away

Our accommodation(s)

Hotel location

ibis Jena City

Teichgraben 1
07743 JENA
Germany

GPS:50.927101, 11.585331

Telephone
Fax +49 3641 813333

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Our bar is always there for you: Every day, we serve round-the-clock beverages and refreshments, hot drinks and tasty food. Crispy paninis are available in five delicious versions, and can also be taken away! Live sporting events are shown on Sky.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  890 reviews

TripAdvisor Rating  4.0/5  298 reviews

Near train station

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Simple set up. Not much to expect. Not too clean

Dear LAP YIN C., Thank you for taking the time to tell us about your experience at the ibis Jena City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Torsten Zimmermann Hotel Manager

Ok

Customer review rating 4.0/5

Gabriel Business - Confirmed reviews ALL

No complaints; staff seems to be dedicated to help anytime; Cleaning Team keeps the building as organized as we do at home.

Dear GABRIEL S., We very much appreciate your comments regarding your stay at the ibis Jena City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Torsten Zimmermann Hotel Manager

Basic, clean and good

Customer review rating 4.5/5

Ap Business - Confirmed reviews ALL

Easy to find and access, friendly staff, fine breakfast and clean rooms. Basic but excellent value.

Dear PETER A., We very much appreciate your comments regarding your stay at the ibis Jena City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Torsten Zimmermann Hotel Manager

Really central and walkable from either station.

TripAdvisor rating 4.0/5

Mark B Couples - TripAdvisor review

We were visiting Jena for a sporting event and also wanted to travel to Leipzig so this hotel was ideal. For once Accors description was accurate, the venue is indeed in central Jena but was not at all noisy. Staff were very helpful and check-in was easy. We had not bought breakfast with our package and paid for it one morning, €17 was a bit expensive and in fact used other outlets for the rest of our stay. The room was typical Ibis fair, in fact one of the great advantages of using the brand as opposed to Styles label you know what you are getting.

Amazing staff!

Customer review rating 5.0/5

Gianni P. Business - Confirmed reviews ALL

Every time is absolutely delightful and what makes this hotel to stand out is the quality of the staff. They are helpful, always smiling, ready to help, super nice.

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Other web-users rate our hotel

  • 475 reviews 9.1/10 Location
  • 510 reviews 5.9/10 Room
  • 377 reviews 8.6/10 Service
  • 14 reviews 7.6/10 WiFi
  • 273 reviews 8.2/10 Breakfast
  • 273 reviews 4.8/10 Comfort
  • 211 reviews 6.2/10 Cleanliness
  • 69 reviews 5.9/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.